Cheapticketsdeal (cheapticketsdeal.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
What people say
S
Susan Clark · 1 review · Experienced 2026-02-23 ·
★★★★★
Lea is a great representative for cheap…
Lea is a great representative for cheap tickets deal. She was very accommodating and helpful. Will gladly use this company in the future. Susan
Reply from Cheapticketsdeal2026-02-26
Dear Susan,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Alan has been very helpful in finding my etickets with Japan Airlines
Reply from Cheapticketsdeal2026-02-26
Dear Carli,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
B
Brianne · 2 reviews · Experienced 2026-02-21 ·
★★★★★
Fantastic deal and service!
Lea was fantastic and helped ensure our flight reservations were confirmed, correct, and that the E-tickets were sent to my email as expected. Not only did I get a great deal of flights, but great customer service too - Thank you Lea!
Reply from Cheapticketsdeal2026-02-26
Dear Brianne,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
S
Sarah Miseirvitch · 1 review · Experienced 2026-02-19 ·
★★★★★
Seamless rebooking
Lea was very helpful in helping to get my flight rebooked after the airline I originally had booked with no longer had seats. She even made sure to call me back after the tickets were issued to ensure I had received them.
Reply from Cheapticketsdeal2026-02-20
Dear Sarah,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
M
Michael M. · 2 reviews · Experienced 2026-02-14 ·
★★★★★
Lea Martin is a great agent
It was very easy to find appropriate flights and make reservations with CheapTickets. The only problem I had was with verification of my payment. When making reservations, I gave my wife's phone number and e:mail address while my credit card was linked to my phone and e:mail. CheapTickets left a message asking to call them. When I called, Lea Martin, the agent, very quickly resolved this issue and I received eTickets.
Reply from Cheapticketsdeal2026-02-15
Dear Michael,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
The patience and willingness to go into detail about the air flight requirements helped me make a good choice. The proposed changes were much better.
Reply from Cheapticketsdeal2026-02-15
Dear Porter,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Andrew provided a terrific experience for us! I had LOTS of questions, and he addressed them all…even calling me after his shift had ended to ensure I had received all my answers…Above and beyond! And he saved us half on last min international flights! Thanks, Andrew!
Reply from Cheapticketsdeal2026-02-08
Dear Greg,
Thank you for the kind words. We’re glad to see that your experience interacting with Andrew from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
r
roger hernandez · 1 review · Experienced 2026-02-06 ·
★★★★★
Great attencion the Luna May
Reply from Cheapticketsdeal2026-02-07
Dear Roger,
Thank you for the kind words. We’re glad to see that your experience interacting with Luna May from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
A
Amanda · 1 review · Experienced 2026-02-04 ·
★★★★★
The representative is very nice and…
The representative is very nice and efficiency to answer my request and helpful to provide the information i need. i will go back to check the deal with them again.
Reply from Cheapticketsdeal2026-02-04
Dear Amanda,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
N
Nynese · 4 reviews · Experienced 2026-01-29 ·
★★★★★
The flight we originally wanted to book…
The flight we originally wanted to book was no longer available, so David was very helpful in getting my sister another flight without too much of a difference in price. He dropped off accidentally when my sister merged the calls but he called right back. He was very professional and efficient.
Reply from Cheapticketsdeal2026-02-02
Dear Nynese,
Thank you for the kind words. We’re glad to see that your experience interacting with David from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Lea was amazing. I was “chatting” with her about some questions, and she offered to call me instead. She walked me through everything I needed, and even found me better flights for less money and more included!
Reply from Cheapticketsdeal2026-02-02
Dear Jesine,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Dissatisfaction, not upholding a confirmed booking.
I just found out that my youngest brother passed away and I was trying to book out of town flights to attend his funeral. After my husband and I going online most of the day, I finally found a flight that would work and booked it and received an email confirmation. I updated my entire family about my itinerary. When I called to ask about purchasing travel insurance, I was told that the seats I booked were no longer available?? I have never experienced anything like this. I spoke with a supervisor and they have no service recovery program or anything to offer their customers when a mishap like this happens on their end. I would not recommend anyone purchase flights with this company since they are very unreliable and don't follow ethical practices.
Reply from Cheapticketsdeal2026-01-12
Dear Cheryl,
Please accept our sincere condolences for your loss. We are truly sorry for the additional stress this situation caused during such a difficult time.
This is not the experience we strive to provide. While a confirmation email is generated when a request is submitted, all bookings remain subject to seat availability and final authorization by the airline. Unfortunately, until the airline confirms the fare and seats, we are unable to guarantee availability or offer alternatives outside of what the airline provides.
We understand how upsetting this experience was and regret that we were unable to offer a more satisfactory resolution. Your feedback has been shared internally, and we sincerely apologize for the inconvenience and frustration you experienced.
Regards,
Support Team
Cheapticketsdeal.com
K
Kyle Brown · 1 review · Experienced 2025-12-29 ·
★★★★★
Lea and Adam were very helpful
Lea and Adam were very helpful. Thank you
Reply from Cheapticketsdeal2026-01-11
Dear Kyle,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea and Alma from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
c
cliff · 1 review · Experienced 2025-12-26 ·
★★★★★
ALMA from CheapTickets.com was…
ALMA from CheapTickets.com was absolutely outstanding!
She was incredibly patient, knowledgeable, and genuinely caring throughout the entire process. She took the time to explain every option clearly and worked hard to find the best deal for me. What really stood out was her positive attitude and dedication—she made a stressful situation feel easy and smooth. If you’re lucky enough to work with ALMA, you’re in great hands. She’s a true asset to CheapTickets.com!
Reply from Cheapticketsdeal2025-12-26
Dear Cliff,
Thank you for the kind words. We’re glad to see that your experience interacting with Alma from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
T
T B · 1 review · Experienced 2025-12-02 ·
★★★★★
I was very impressed with the service…
I was very impressed with the service of a representative named Adam, the ability to answer several questions at the same time and resolve everything with exceptional speed - makes the shopping experience on the site more pleasant and safer. Highly recommend, especially Adam!
Reply from Cheapticketsdeal2025-12-04
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
G
Ganya P Reddy · 2 reviews · Experienced 2025-10-28 ·
★★★★★
lea martin helped me to book my tickets…
lea martin helped me to book my tickets show out to her for making it easy.
Reply from Cheapticketsdeal2025-11-12
Dear Ganya,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
R
RP · 3 reviews · Experienced 2025-10-23 ·
★★★★★
SCAM BEWARE!!!!
SCAM BEWARE - DONT BELIEVE THE POSITIVE REVIEWS. We booked tickets through cheap flight deals from the UK to Dalaman at a good price. After booking we were contacted by an agent to write a positive review in exchange for cheap baggage. We checked in for our flights and were about to leave for the airport when we received a booking cancellation from the airline. We called the airline who cancelled the booking due to a ‘suspicious transaction’ so we had to rebook the flights at a extortionate cost. The customer services barely answer and when they do they take no accountability.
UPDATE: we received the refund and the additional money to cover the additional fare costs after numerous phone calls and lots of stress…
Reply from Cheapticketsdeal2025-10-28
Dear Ruth,
We sincerely apologize for the inconvenience you have experienced. Please be assured that we are still thoroughly investigating the issue with the airline. However, we would like to clarify that the reason provided by the airline for the cancellation does not appear to be accurate. Had it been a transaction-related issue, it would likely have occurred immediately after the payment, not weeks later.
On our part, we have taken full accountability by processing your full refund and arranging a reimbursement to cover the additional expenses you incurred due to last-minute rebooking. The reimbursement details have already been shared with you. Our goal has always been to ensure that our customers are not financially impacted in such situations.
We truly value your feedback and deeply regret the inconvenience caused. Please rest assured that we remain committed to resolving this matter and enhancing our processes to prevent similar issues in the future.
Regards,
Support Team
Cheapticketsdeal.com
N
Nworbn · 1 review · Experienced 2025-09-19 ·
★★★★★
Great customer service
Great customer service. Thanks Jenny
Reply from Cheapticketsdeal2025-10-23
Dear Reviewer,
Thank you for the kind words. We’re glad to see that your experience interacting with Jenny from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
Paul really helped me out. I appreciated his patience and direct communication. Honestly probably the best customer service experience I have ever had.
Reply from Cheapticketsdeal2025-10-15
Dear Karanbir,
Thank you for the kind words. We’re glad to see that your experience interacting with Paul from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
F
Fa · 2 reviews · Experienced 2025-10-12 ·
★★★★★
Thank you Lea Martin
Reply from Cheapticketsdeal2025-10-15
Dear Fa,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea Martin from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.com
