Shipping is convoluted and takes way…
Shipping is convoluted and takes way too long. Product is weak.
About Cheef Botanicals
Data updated- Website
- cheefbotanicals.com
- Category
- Health & Medical
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 33% (13/39)
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Is Cheef Botanicals legit?
Cheef Botanicals (cheefbotanicals.com) has a 3.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 33% give 1 star; The business has replied to 33% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Product has bad taste and consistency
Product has bad taste and consistency. Created a return request 6 days ago and still have not heard anything from the company.
Reply from Cheef Botanicals2023-06-15
Hello! We're more than happy to help. We sent a request for more information so we can process your return label. Once we receive it, we're happy to process your return.
Fast shipping is a joke
Ordered my product a week ago and still have not received it and with no updates or explanation as to when I could even expect to receive it. Great company if you don’t mind waiting literal weeks to get your order. I’d just as soon get a refund at this point and cancel my order. This happens even when I order during non holiday times and I’m in the same state. I stopped ordering from this company a few years ago bc of this same issue and decided to try again and now the same problem. It’s ridiculous. I will never order from this company again as I don’t even get a response from them about when I can even expect my order.
Reply from Cheef Botanicals2023-06-15
Hi Stephanie! We're sorry that you didn't receive your order in a timely fashion. Our customer service team is happy to assist you with this beyond-our-control shipping issue.
Horrible Customer Service
I placed an order on Saturday, May 27, and live less than 25 miles away. It's now Thursday, and the expected delivery date is between June 3 and June 8. How can that be when I reside so close? It's gotten worse over the past year but now I'm tired of waiting. I don't normally leave reviews but this service or lack of it sucks.
Reply from Cheef Botanicals2023-06-15
Hi Marie! We're sorry that the carrier timeframes are so lengthy when delivering your order. Our customer service team is happy to assist you with this!
First time trying Delta 8 Gummi Cubes…
First time trying Delta 8 Gummi Cubes 750mg. Tasty and effective with no hangover. Gentle relaxation, and I feel better rested when I get up in the morning.
CBD Vape Cartridge Sour Diesel
Great product. Awsome taste.
What Happened To Rewards?
I purchased CBD products from this company for several years. All the sudden a few months ago my rewards disappeared. The link that shows your rewards no longer exists. I contacted customer support and they told me they're going through some changes, but it'll be back. What? It's been over a month now. Why would updates to their site affect rewards?? Not purchasing from here again, ridiculous.
Reply from Cheef Botanicals2023-06-15
Hi Leigh! Our rewards program has been updated and moved from the previous link. A member of our customer service team will reach out to you via email with instructions on how to access and use your points!
My first vape was jack herer I am…
My first vape was jack herer I am starting the cactus cooler next and I have 2 others coming soon. The jack herer let me get a good sleep but did not help with my spinal pain which I had 10 back surgeries and given morphine and hydrocodien for pain. I like using the vape process but it would be nice if the $$$ discount would give a code instead of click for coupon which I don't receive the amount offered. I have cactus cooler I am starting in a.m. I hope it works for me then I have the blueberry og or kush along with sour D after that it will leave me 4 more to try until I get the one that works for me. I like the delivery system for full spectrum cbd since I can get away from gummies because I am a type 1 diabetic and to not use sugar that's great. But, it would be nice to get some vape samples that could have 3 or 4 doses at 2 puffs each so that could help me in finding the best vape for me. I did get a call from a young lady that could not really answer me about the pain I have and which vape. Delivery would be good for me, and help me with the pain in my mid back after 10 surgeries and all she had said is what I had already read on the web site. I do like the vape delivery she could not even answer questions on battery life. Anyway all together I ❤️ the system it is getting the vape product that will work for me. So I maybe able to stop the morphine and hydrocodien.
I placed an order on 4/20 for delta 8…
I placed an order on 4/20 for delta 8 thc gummies. I received my order on 4/27 but it was vegan cbd gummies. I understand mistakes. So I placed anothe order on 5/1 for delta 8 thc gummies. It says shipped on 5/2 and this is the latest update EN ROUTE TO DHL ECOMMERCE OR AWAITING PROCESSING. I leave on 5/25 and would hope they will be here before that as they will melt in my mailbox before I get back and that would be another waste of money. Order number #CB201946
The gummies that I purchased did not…
The gummies that I purchased did not affect me at all. Since it was a satisfaction guarantee I requested a return label to send back the product. When they did not respond I requested it 4 more times with zero response. I disputed the charge with my bank and the bank refunded my money. Do not buy from this company. There are other products on the market that do work and this company does not respond when u need them to!!!!
Delta 9 gummies are fantastic
I was pleasantly surprised with the potency of the Delta 9 gummies. They taste great, too. The shipping is a little slow but, otherwise, I'm satisfied and will be ordering again.
Good quality gummies
Good quality gummies, helps me sleep and tastes good too! Slow shipping but this was my first order.
Terrible experience
Terrible experience. This company has no intention of responding to a customer. I’ve tried contacting them via email and phone regarding an issue with their product. No response. Avoid this company
Reply from Cheef Botanicals2023-05-09
Hi Christopher! We're sorry that you didn't get a response. Our CS team has had a considerable influx of customer contacts. We will reach out to you for further assistance!
Best product and excellent customer…
Best product and excellent customer service. Service like this is rare and deserves to be rewarded !!! Thanks team Cheef Botanicals!!! 🙏🏻🥰🫶
Been ordering for them for a while…
Been ordering from them for a while, great quality products. Had an issue with an order recently and the made it right. Great company.
Other THC9 Products Can't Compare
I've used many many other THC, THC9, & CBD brands to fall asleep. I am thankful to have come across your CHEEF (gummies). This formula has a star quality combination of ingredients. I say this after two full nights of sleep (rare for me).
I'm very new to smoking cannibas
I'm very new to smoking cannibas, I'm a senior now, things I didn't do as a youngster, I'm doing now. I received an I ounce of Nothern Lights not expecting much, my God, that was alot that I received, Cheef made it right for me. I smoked today, it truly helps with pain and plus. Thank You Cheef!
Total disappointment
Heard their products were good , so i ordered a cart and a battery , that was april 5 th , its april 20 th and no product , called several times .. you get an answering machine , left messages , no replies , sent several e mails …. No replies , this is the way they do business. Beware of this company , absolutely no customer service
Reply from Cheef Botanicals2023-04-27
Hi Doug! It looks like a member of our Customer Service team responded to your inquiry on 04/21, with no response. Our customer service manager will reach out to you again personally for further assistance!
I ordered 2 bottles of sleep gummy’s…
I ordered 2 bottles of sleep gummy’s April 5th today is April 20th left messages trying to get an update with no response. You can’t talk to anyone at customer service just have to leave messages. Very frustrating. ☹️
Reply from Cheef Botanicals2023-04-27
Hi Robert! We're so sorry your order was delayed. It looks like a member of our customer service team reached out to you on 04/16 regarding your order, with no response. Your order was fully refunded, yet was still shipped. A member of our team will reach back out to you for further assistance!
Cheef Botanicals
For some reason this cbd did not work for me. The company has a large selection of products. Shipping time was reasonable.