Cheef Botanicals (cheefbotanicals.com) has a 3.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 33% give 1 star; The business has replied to 33% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Joel Chapman · 24 reviews · Experienced 2026-05-09 ·
★★★★★
I do not recommend…
I received my shipment and the safety seal was not on the bottle, I contacted customer service and spoke to someone by the name of Rebecca and told her my concerns about the bottle, possibly being tampered with due to the safety seal, not being on.
She proceeded to tell me that everything was fine, my question is, how does she know the bottle is OK and then it was not tampered with during shipment?
No offer of we will send you another bottle or anything. Just it is fine..
Never again will I support
This business.
This just goes to show you they have no regard for your safety whatsoever.
If I could give zero stars, I would
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Jsn Xng · 1 review · Experienced 2026-05-06 ·
★★★★★
Boarder line scam. Auto subscriptions.
Website gave me scam vibes. It automatically subscribes you if you make a purchase. I hate websites like this. First & last time from these peeps.
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Brett · 2 reviews · Experienced 2024-11-13 ·
★★★★★
Selling CBD Flower as THCA
I spent $80 on 4gs THCA Gelato and 5g Runtz ONE GRAM prerolls that all were about .3 grams of pure dogshit I expected topshelf quality since their site says 29 and 19%,and I got sent some unsmokeable garbage.
The worst seedy brown green reggie you can find on the street is 100x more potent
DO NOT BUY CHEEF BOTANICALS
I've ordered the amanita+thcp gummies a few times. Never had a problem with shipping or anything. The gummies are amazing! They're really the only gummies I've had where I actually feel a high and not just sleepy.
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seyso diop · 1 review · Experienced 2024-05-26 ·
★★★★★
Amazing wellness products
Amazing wellness products - I ordered the CBD Gummy cubes and they were a great alternative to the fruit gummies they used to have back in the day.
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Peter Macfarlane · 2 reviews · Experienced 2024-05-22 ·
★★★★★
SPAM, broken promises and lies
They abused the contact form on my website to send SPAM. I complained. They promised, same day, to remove my details from their list-serve, and sent screenshots of the success of this process. Nine days later they sent me an offer of a free product for having been in touch with them. I replied, pointing out that they had promised to remove me from their list, and insisting on no further email other than a single confirmation that they had complied. Next day I received yet more SPAM from them. In short, they target people at random, fill up the inboxes of people who have no interest in their product, do not keep their promises, and lie. For me, that's a 1-star performance. (I have the complete email thread as proof.)
Update November 2024:
On May 30 I received confirmation that "your contact information will be permanently removed from our databases immediately. You won't receive any further emails from us." Guess what - on Nov 22 I received Black Friday marketing email (SPAM). My complaint to the customer service is as yet unanswered. Nov 24 I have received further SPAM. Clearly this company, either willfully or through incompetence, populates its databases with harvested email addresses and never truly purges those databases, even when requested, and even when they promise. This merely adds weight to the title of this review.
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Teri · 2 reviews · Experienced 2024-04-13 ·
★★★★★
No email confirmation of my order
No email confirmation of my order, site wont let me log back in, money is deducted from my account, no response from customer service. I guess I am going to have to go the bank Monday and turn it in as fraud to get my money back.
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Tina Cecil · 8 reviews · Experienced 2024-04-11 ·
★★★★★
Very fast delivery
Very fast delivery. They are very calming for me. I am still trying other brands to see what I will settle on.
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-David · 1 review · Experienced 2024-04-03 ·
★★★★★
Great Customer Service Department (Peter)
Peter was fantastic in helping me resolve a small issue with my order. He was always prompt with his return emails and he was professional as anyone can get. He quickly assessed my problem and solved it. This is the kind of customer support that every company should have. Its nice to know there are companies that still value their customers, Cheef Botanical most definitely does. I would recommend Cheef Botanicals to anyone looking to broaden their mind and soul. Great products / Great customer service / Great company.
Thank you so much Peter!
-David
I recently purchased a few items. One of them was just not what I wanted, too strong and I thought maybe some CBD might help balance it out. I wrote to them for assistance and received multiple follow up emails to try to make things right. We went back and forth a few times and they satisfied my request. Very happy with their service and products!
No response from customer service when I got an order I had cancelled. Wanted to return it and get a refund. They just keep wanting you to buy product. This all started in January and still no resolution.
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Curmudgeon · 1 review · Experienced 2024-02-29 ·
★★★★★
Every time I place an order
Every time I place an order, everything goes very smoothly. Shipping is (relatively) fast. But then we're not talking normal "Amazon"/"Ebay" type of goods.
All in all, always a great experience...guess that's why I keep coming back!
Have tried to contact Customer service about my order two times, with no response. It’s been almost 3 weeks with no response.
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Stephen S. · 7 reviews · Experienced 2023-12-23 ·
★★★★★
Absolute frauds, no response for return or 100% money back guarantee policy
Absolute frauds, they have 100% money back guarantee policy so you think you're safe purchasing, but you're not, don't make the same mistake I and many others did avoid this company at all costs.
Placed 2 orders, one order ok, the other I was sent old looking Amanita mushrooms that have no effect at all. I tried filling out the money back guaranteed form, no response. I trying to get a return label by phone or email no answer and no response.
I purchased four packages of these mushrooms, three are not opened I would like to return and I can't even get a hold of anyone for 2 weeks. I read the other recent reviews here, others are having the same problem they don't answer anything, don't answer their phone or email if you have a problem. Ironically before I place the order I had a question and they answered fast via email by the next morning of my email, they're choosing not to answer any return product emails or phone calls. I would have been repeat customer if it weren't for this, avoid this company all costs.
$160 order no money back guarantee response ,no answer for a return label, nothing. They don't answer their phone and they don't answer their email when you have a return request. I received an automatic response for the return, saying someone who would get back to me when 24 to 48 hours its now been 2 weeks with many emails sent since, and phone calls where I left a message which is the only option since they don't answer the phone.
Avoid this company, there are many good CBD and Amanita Mushroom companies that won't rip you off like this. If they would have just accept my return I could understand a bad product, and I would still order l, but not after this they don't answer any phone calls or email if you have a problem.
I had to get my money back from my credit card company, because of no response from them. Look into the other reviews recently they have done the same to others.
And absolutely do not order Aminita muscaria mushrooms they're absolutely bogus, old, dirty and too dry and broken.
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William · 1 review · Experienced 2023-12-31 ·
★★★★★
Buyer Beware!
They won't leave this on their site trust, truth hurts. My Buyer Beware. They set the bar super high with this particular product. If you read the words in how they're describing what this does the effects are a surefire guarantee. All hype in my personal opinion. They say if you're new and never tried it, not familiar you might want to take "half of one" because they're so very potent? Laughable! I started with three on an empty stomach and felt nothing. Last two with food felt nothing. I will say it tasted like a basic kid's gummy maybe a bit better than the average but zero effect zero medicine meaning (Amanita D-9 THC +THCP) this threesome didn't work at all. 1 to 10 score -1 for lack of all things regarding any effects or just feeling elevated fat zero! There was no mood altering effects for what was just pure candy. Candy doesn't help this mans needs in any department. But whoever does their marketing pitch for this stuff and wrote it up for their website a thousand percent oversold on the properties of what this supposedly can do or will do. There word's verbatim "Your satisfaction is of the upmost importance to us and we want to deserve your 5-star rating. If you are in any way dissatisfied with your purchase, please don't hesitate to contact us. We would be more than happy to assist you with any questions or concerns." Yes initially they'll respond back via email a few times and seem to care and give you the feel there a legitimate company who's on it and will fix the issue. But once I called them out on their own refund policy in which they basically saying verbatim off of their site:
"If your product(s) has been open or used, no problem, we can still refund you if you are unsatisfied with your purchase, just fill out the Refund Request Form first" .
So in reading that it gave me a false sense of security of making a purchase and taking a chance on them. Once I tried communicating about my refund and filling out the form as they asked in which they get back to you within 24 to 48 hours it's been long past that at this point. All the good communication now has stopped nobody wants to keep their word in reference to my refund or appeasement and I just find that pretty disgustingly fraudulent. They say even if the product was used and I told them that I have the empty package to send if they really need back empty trash that's what I'll send them No problem. But keeping your Honest WORD as a so-called business should truly mean everything to them underneath it All. I don't think it does. And until this matter is settled respectfully they have earned my right to put them on a steady bright blast with the most negative spotlight that I can paint "truthfully" to help the next person not get ripped off in this way! I purchased this product Dec 31, 23 and today's date is the 15th of January 24. Yes you're truly showing just how upmost importance my business is to you by running away like the common drug dealing corner crooks @"Cheef Botanicals.
P.S. Please know when I used my credit card it was for a one time to see if this works. When trying to take my card off the website it wouldn't allow me to. I received this message verbatim: "That payment method cannot be deleted because it is linked to an automatic subscription. Please add a payment method, before trying again." I had to go through the hassle of getting it taken off ASAP. I don't want my card linked to ineffective gummy candy charges every month? That's stupidly unprofessional of them why would I want to buy for the next month when I don't even know if your product even works first? The fact that it absolutely wasn't working makes this whole thing more rip you off fraudulent.
I’ve only tried 1 of 4 in the order. I’m impressed with the price, shipping and mostly the product. I suffer chronic pain due to spinal cord injuries and after surgeries I still need relief. Kiss the oxy goodbye
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A · 1 review · Experienced 2023-12-25 ·
★★★★★
delta 8 thc oil is amazing for pain…
delta 8 thc oil is amazing for pain sleep and getting high I love it
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Mary Randall · 1 review · Experienced 2023-12-12 ·
★★★★★
Love the cartridges
Love the cartridges. Just wish shipping didn't take 10 days
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Sandy · 16 reviews · Experienced 2023-12-19 ·
★★★★★
Wondering if they are out of business?
Wondering if they are out of business?
Can't get a reply from customer support and they never answer their phone???
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John · 6 reviews · Experienced 2023-12-01 ·
★★★★★
Criminal scam business
100% criminal scam business. Their phones are not answered or checked at all. I’ve called trying to get a return label for almost a month. I’m going to have to get with my bank to dispute the charge. The delta8 product I purchased is extremely ineffective and obviously nowhere near the 3000mg dosage it states. Once the criminals have your money they don’t respond anymore.
