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Animals & Pets

Chestnutola

14 reviews

2.214 reviews
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About Chestnutola

Data updated
Website
chestnutola.com
Category
Animals & Pets
Location
China
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
0% (0/9)
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Is Chestnutola legit?

Chestnutola (chestnutola.com) has a 2.2 out of 5 rating on OK.one, based on 14 user reviews collected here. It is listed under Animals & Pets and its reputation is poor. 64% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 9 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Hats are destroyed because seller ships in plastic bags and not boxes to protect them in transit

Hats are great, packaging is the worst , they ship them in a bag, I ordered 2 and both are unbearable they were completely smashed . Why tf would you ship in a bag??? A box will keep the hats in shape and wearable.. do not buy until they figure out how to ship and pack them correctly.. a bag .. I can't believe they are that stupid.. now I have 2 hats I cant even wear.. DONT WASTE YOUR MONEY WITH THIS SHOP. SHIP YOUR HAT IN BOXES NOT BAG!!!!

Not a legit seller in my experience

Not a legit seller in my experience. I bought a hat from them a month ago, never received it. They keep sending me tracking updates through a website tracking-hub.com which based on my internet searches is not a legit tracking website. This is a scam seller. You will not receive your merchandise.

I was going to order from this company…

I was going to order from this company but decide to read some of the reviews first. I noticed that every review raving about their purchase had the same photo with the same background for whichever dog they claimed to have purchase. I figured if they have fake reviews the company must be subpar and dishonest. Decided not to risk it.

DO NOT PURCHASE FROM CHESTNUTOLA

DO NOT PURCHASE FROM CHESTNUTOLA! I never received my merchandise nor a refund and when I contacted them for assistance they would send email responses with links to contact seller which were links to malicious websites. Each time I sent a request and requested a refund or replacement order, they would respond that they would have someone look into it. This has been going on for 2 months. Clearly I'm not getting my order or money back. No more purchases for me from Chestnutola or Facebook advertisers.

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