I didn’t yet receive my order
I didn’t yet receive my order , but they answer my emails very quickly and my request has been solved.
About Chicherjewelry
Data updated- Website
- chicherjewelry.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 86% (81/94)
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About this business
Chicherjewelry is a leading online store that offers exquisite rings, earrings and necklaces are your best choices. Whether you search for a piece of fine jewelry set for a wedding or to add some sparkle and sophistication to your wardrobe. With our variety of stunning solid sterling silver designs, you’ve got something to suit yourself.Chicherjewelry Was Created to offer you the finest jewelry at a reasonable cost. It transcends everyday to the special occasion that rivals other brands on the market. ChicherJewelry is more than an accessory. It’s the embodiment of our passion, our love, and ultimately, our gift to you.Our PromiseWe promise our jewelry is made of lab-created sapphire and sterling silver to make the jewelry more shining and durable to wear. When working with sterling silver, we also alloy with palladium, which minimizes the allergens and helps retain true color. Details are celebrated in the complicated beadwork, filigree, and engraving that set our pieces apart. We also provide jewelry repair services. Over the years we have been working with a highly skilled local jeweler who uses only the best equipment. Also if you are interested in designing jewelry, we are happy to assist you in creating a custom piece.
Written by the business, not verified by us.Is Chicherjewelry legit?
Chicherjewelry (chicherjewelry.com) has a 3.8 out of 5 rating on OK.one, based on 334 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention that the online purchasing process is exceptionally smooth, quick, and very straightforward, making it extremely easy to browse and choose lovely gifts. People are also truly happy with the beautiful appearance, first-rate quality, and fabulous design of the stunning jewelry pieces they receive. Though some customers noted that items occasionally arrived in the wrong size, or that the actual stone colors differed noticeably from the online pictures. A few consumers also experienced unexpected challenges when trying to handle return requests or successfully navigate the official business website.
Auto-generated from all reviews of this business. For reference only.What people say
I had a hard time telling what size
I had a hard time telling what size. Your chart was small print I have glaucoma and cataract
The discount codes you literally sent…
The discount codes you literally sent me that day for 20% off wouldn’t work To YOUR REPLY: I DID reach out to you’ you apologized and then asked me to ERASE my negative review! You offered me a credit only AFTER I erase my negative HONEST review, to which I replied “I don’t trust you”. Then you left this reply trying to make it look like I never contacted you! it’s sneaky moves like this why I don’t trust you just like the bait and switch promo codes!
Reply from Chicherjewelry2025-12-25
We have contacted you regarding the refund of the coupon amount and an additional $10 compensation. While we also suggested removing the inaccurately portrayed review, you declined this solution. If you have any further thoughts, please feel free to contact our customer service team.
Gorgeous 3 Stone Ring
Easy to use website
Great selection
Great selection, good prices, easy to order. Excellent communication between buyer and seller.
The easy way to order and the beauty of…
The easy way to order and the beauty of the items.
You offer some very pretty jewelry.
Very easy to get through
Ordering was so easy and fast would not have any problems ordering again
Easy to navegate
Please give update on delivery
Reply from Chicherjewelry2025-11-29
Please provide me with your order number. A dedicated customer service agent will contact you shortly.
Choosing and purchasing
Obviously to date my experience is choosing a gift which was very easy, however as my grandmother use to say 'the proof is in the pudding'. I hope it's a good as dealing onine
Easy to order and satisfied with…
Easy to order and satisfied with previous orders.
No problems.
I ordered a beautiful sapphire choker …
I ordered a beautiful sapphire choker to go with the sapphire ring and bracelet ordered previously. The order was processed and accepted. I used the 20% off that your company advertised could be used for any item. I get an email (automated I’m sure) at a little after 1:00 AM saying that I could not use that discount code. The choker has been paid for already and shows up on my credit card as a purchase , yet this 1:00 in the morning email did not explain to me what needed to be done to fix this issue. All of this is for my wife to wear at our son’s upcoming wedding so I need this to be rectified ASAP.
Reply from Chicherjewelry2025-11-21
It is highly likely that you had already used a coupon when you made the payment, and the amount you paid was also the discounted price. If you have any concerns, you can send your order number and a screenshot of the email to our customer service at [email protected], and a dedicated agent will answer your questions.
Love those rings
I really enjoyed looking at all the jewelry and I bought a beauty.
Love this ring
Beautiful ring.Very unique setting,comfortable.Came very nice and well packaged in timely manner.
To order the product was very easy
To order the product was very easy. It looks great, but I really know how long the shipping will take. And when I actually get the product in my hand, that’s when I really be able to tell if I’m satisfied or not but so far it’s been a five star experience.
Use extreme caution on customer service and returns
Emails sent were not received due to their 'server'. Left me blind on what to due next. Requested return authorization and directions for how to return for product. /the ring was impressice but was a duplicatr of a previous order. Chicher Jewelry WAS NOT cooperate or helpful in any way. Use this company in CHINA if you research ALL their policies and order at your own risk. Have TWO beautiful rings and not enought fingers to put these on. I have unsubcribed from this company due to their sleasy practices
Reply from Chicherjewelry2025-11-18
Thank you for your order. We’ve confirmed that you placed an order for three rings at our store, and the items have been shipped as requested without any quality issues. Since these are handmade custom pieces, it’s generally difficult for us to accept returns or refunds for personal reasons. Additionally, we did not receive any email from you requesting to cancel the order before shipment. However, as a gesture of goodwill, we would like to offer you a partial refund or a no-threshold coupon as compensation. Please contact our customer service team to claim this offer.
First time buyer!
I will be happy to share more once I receive my order. Looking forward to receiving it.
Product is fantastic
Product is fantastic, I actually ordered again, but delivery is a problem, take 2 months to receive an order
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