About Chicherjewelry
Data updated- Website
- chicherjewelry.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 86% (81/94)
Do you own Chicherjewelry? Claim this profile for free and start replying to reviews.
About this business
Chicherjewelry is a leading online store that offers exquisite rings, earrings and necklaces are your best choices. Whether you search for a piece of fine jewelry set for a wedding or to add some sparkle and sophistication to your wardrobe. With our variety of stunning solid sterling silver designs, you’ve got something to suit yourself.Chicherjewelry Was Created to offer you the finest jewelry at a reasonable cost. It transcends everyday to the special occasion that rivals other brands on the market. ChicherJewelry is more than an accessory. It’s the embodiment of our passion, our love, and ultimately, our gift to you.Our PromiseWe promise our jewelry is made of lab-created sapphire and sterling silver to make the jewelry more shining and durable to wear. When working with sterling silver, we also alloy with palladium, which minimizes the allergens and helps retain true color. Details are celebrated in the complicated beadwork, filigree, and engraving that set our pieces apart. We also provide jewelry repair services. Over the years we have been working with a highly skilled local jeweler who uses only the best equipment. Also if you are interested in designing jewelry, we are happy to assist you in creating a custom piece.
Written by the business, not verified by us.Is Chicherjewelry legit?
Chicherjewelry (chicherjewelry.com) has a 3.8 out of 5 rating on OK.one, based on 334 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention that the online purchasing process is exceptionally smooth, quick, and very straightforward, making it extremely easy to browse and choose lovely gifts. People are also truly happy with the beautiful appearance, first-rate quality, and fabulous design of the stunning jewelry pieces they receive. Though some customers noted that items occasionally arrived in the wrong size, or that the actual stone colors differed noticeably from the online pictures. A few consumers also experienced unexpected challenges when trying to handle return requests or successfully navigate the official business website.
Auto-generated from all reviews of this business. For reference only.What people say
I can't wait to receive the "hand ring"…
I can't wait to receive the "hand ring" I ordered as it is so unique; however, I inquired about the 3 stacked rings shown with the "hand ring" and never received a response. I would have purchased them as well but couldn't find them on the website.
The website is easy navigate and the Jewelry Spectacular
The website is easy navigate. I have received a few pieces from chicherjewelry and they look exactly as shown and that is not true for many jewelry places. I keep coming back for more. The price is affordable and when you get what you bought it will be drop dead gorgeous
Checkout
Easy checkout. Happy with purchase
Avoid ChicherJewelry at All Costs – What They’re Selling Isn’t Jewelry, It’s a Joke you’re considering buying from…
If you’re considering buying from ChicherJewelry, do yourself, and your wallet, a favor and don’t. The item we ordered was advertised as high-quality, elegant jewelry, priced north of $100. What we received looked like something out of a $5 claw machine. I’m being generous, at least the claw machine gives you a thrill. The so-called "jewelry" was cheap, plastic-feeling, lightweight, and embarrassingly poor in finish and craftsmanship. It had all the luxury appeal of costume jewelry from a gas station clearance bin. Frankly, it felt like a cruel prank disguised as a premium purchase. We returned it promptly, expecting the bare minimum: a full refund. Most reputable sellers offer that when a customer isn't satisfied. Not ChicherJewelry. They offered us an insulting partial refund ($28 on a $111 purchase), as if that would somehow make up for receiving knockoff junk that wouldn’t pass muster at a flea market. But the real comedy (and tragedy) came in the form of the time suck that followed. We went through weeks of back-and-forth, uploading evidence, tracking shipping, writing statements—enough effort to qualify for a law school externship. At one point, we were practically begging PayPal to get involved. And PayPal? Initially, they sided with the seller. Why? Because apparently the item "matched the description", which only makes sense if the listing described it as "shiny, unwearable garbage made to disappoint." Thankfully, after escalating the issue and spending more time arguing than it took to file our taxes, PayPal finally saw the light. We received a $100 voucher, which helped offset the financial hit. But let’s be honest, we’ll never get back the hours of our lives wasted dealing with this. If you enjoy throwing money away, feeling scammed, and spending your nights drafting appeals to customer service reps, ChicherJewelry is perfect for you. But if you expect decent customer service, honest product listings, and even a hint of quality, run the other direction. Final Verdict: 🚫 Trash product 🚫 Worse customer service 🚫 Time you’ll never get back 💡 Buyer Beware. Seriously.
Reply from Chicherjewelry2025-06-17
Please refrain from spreading rumors. If you have any objections to the negotiation results, you are welcome to appeal to our customer service team. We will do our best to solve your problems and ensure your satisfaction. Thank you.
Beautiful and bright
Beautiful and bright! Love them!
I cancelled my order because instead of…
I cancelled my order because instead of the 4 installments you offered I was charged the full amount. I demanded a refund and you have ghosted me. I would not recommend you!! UPDATE: Your response is baloney and you know that. PayPal confirmed that you never made any attempt to process an installment payment, you just ran the full amount. PayPal does not control merchant installment plans, only the merchants do so again, you are dishonest and consumers should beware. Additionally, I never received anything in spite of you providing a tracking number that you clearly manufactured. My bank is reversing the charges and I have alerted FaceBook about your scams.
Reply from Chicherjewelry2025-06-17
Sorry for the bad experience! Regarding your unsuccessful attempt to use PayPal installment payments, we've previously explained that PayPal's installment service is a buyer-specific product based on various buyer ratings. If the PayPal system determines that a buyer is eligible after detection, he can only see the installment option on the product page after selecting PayPal for payment and logging into his PayPal account. If the buyer is deemed ineligible by the PayPal system, he will not see the installment option when logging into his account to prepare for payment. For specific details, you may contact PayPal for confirmation. We have no reason to defraud customers in terms of payment methods. Thank you for your understanding!
Smooth buying process
Everything went smoothly hopefully when…
Everything went smoothly hopefully when the product comes,I can give a 5 star review.
Total scam
Total scam. 30 days later and no ring. Don't buy anything from this company.
Reply from Chicherjewelry2025-05-26
Sorry for the long wait! Pls send your order number to [email protected] and we'll help check it out. Thank you!
Never received my item
Never received my item. After 21 days, I was told it was being handmade and they don't keep silver on hand because of oxidation which is a bunch of crap, and that my item was finished for me to please be patient yet 5 days after it was "finished", it was still being prepared hadn't been shipped out even though they kept telling me it was going to be shipped out the day after it was finished. I thank God I ordered with PayPal because I just got a refund because of dealing with their nonsense and them telling me lies after lies after shipment date lies I had had enough. This was supposed to be for mother's Day and yet they kept pushing everything off and giving me every excuse in the book. And the cost of the products that you're buying is absolutely outrageous!
Reply from Chicherjewelry2025-05-23
Sorry for the long wait! You can contact our customer service and we'll process the refund. Thank you.
VERY POOR QUALITY!
Purchased a $135.99 men's saphire engement ring. The edges on the ring are not rounded off and, way to sharp, and cut into my knuckle making it unwearable. Customer support responded quickly but denied a refund claiming the ring was manufactured correctly. I can return the ring but must pay for international shipping costing almost as much as the ring. VERY POOR QUALITY! Something comparable to costume jewelry. UPDATE.. Per Chicerjewelry response, They state that the pic shows the ring fit perfectly but they cannot see any cut on my finger or sharp edges. Of course I am not going to wear the ring long enough to show blood on my finger and of course a pic can never actually show the sharp edges. Again, there reply is useless.
Reply from Chicherjewelry2025-05-23
Per check, these rings fit you perfectly. In the pictures you sent back, you did not show the "sharp ring edges" and we did not see "your cut knuckles". If there is no quality problem with the product, the return and exchange costs will be borne by the customer. You can see this in our return and exchange policy. Thanks for your understanding.
AVOID THIS SITE/ COMPANY
AVOID THIS SITE/ COMPANY If I could give this 0 stars I would. First of all the items take 4 months to arrive with no real communication from the company. Then when they arrive they look NOTHING like the pictures on the site - so cheap with poor craftsmanship. They claim their jewellery is sterling silver but none of it is stamped 925. 2 of the pieces arrived damaged and while the site claims it has 60 day money back guarantee this is also a scam. It takes ages for them to reply to emails and then they try to negotiate with you - first I was offered a reissue for one of the pieces and 15% refund for the other and if I wanted to return I would have to pay the international shipping and tariffs. This was ridiculous considering neither piece is wearable - I declined said it wasn’t good enough wanted 100% refund for both pieces and I was happy to return them as I didn’t want them but as per the claims on their website would not be paying the tariffs or shipping as they items were damaged the onus was on the company. So then they came back with full refund for one and 40% for the other and “If you don't like it, you can sell it on a second-hand platform, which is more cost-effective.Is it okay with you? This is a second-hand platform” proceeded to send me the link to poshmark. This was verbatim from their email. I had to screenshot their own website to show that this is not in line with their own claims to finally get them to refund the items and even then they have not given me a full refund they have short changed me by £12.62. And when I challenged them again re: this they said you got a jewellery box and a silver polishing cloth - for what?! For items I can’t even use. Further challenges were responded to like this: “As I mentioned in my last letter, we have refunded you all the money that should be refunded. If you don't like it, you can sell it on a second-hand platform, which is more cost-effective than customs duties and shipping costs.” Their customer service has been a disgrace. Avoid like the plague they are such a scam and their 60 day money back guarantee is an empty promise. UPDATE: the company have gotten in touch and refunded me the remaining £12.62
Reply from Chicherjewelry2025-05-23
Sincerely apologzie for the issue encountered! We'll forward your review to our craftsman and customer service for a better solution. Thanks for your feedback!
Haven’t received the order yet but I’m…
Haven’t received the order yet but I’m sure it’s gonna be beautiful
So far fantastic
So far, fantastic. I will update when I receive the ring. Has been a good experience
I bought a set of two rings
I bought a set of two rings. One of them was gold plated, the gold came off within a week. I tested do they say lab grown sapphires- they are some glass and not the sapphires. On the positive note the design is pretty unique.
Reply from Chicherjewelry2025-05-19
Pls contact us at [email protected] and we'll help with the issue!
Don't order from this Company if you…
Don't order from this Company if you expect a refund. Ring arrived and looked tacky and cheap like something out of a Christmas cracker. Nothing like the picture. I asked for a refund and was refused, seller wouldn't provide returns information instead told I must keep the ring. I'm now £100 out of pocket. This Company is based in China not the US. I Could have just bought the ring off temu or shein for £1. Con artists. Beware.
Reply from Chicherjewelry2025-05-19
Hi, pls contact us at [email protected] and send your order number and related evidence. Pls don't leave malicious comments.
Great Experiences
i'm writing here because i'm desperate…
i'm writing here because i'm desperate that they will answer my email and send my remaining order it's been a month now and still haven't received my order.;(;(;(
Reply from Chicherjewelry2025-05-19
Sorry for the long wait! Per check, two packages have been delivered to your address. We'll also email you for the issue!
I love your products however your…
I love your products however your shipping takes forever.
Joshiny
Italojewelry
Sotiya
Karatlove
Brevo
Olivia Jewelry
Maxinejewelry
Loop Earplugs