The tour is excellent
The hotels, the tours, the arrangements...they were all excellent!
About ChinaTour.com
Data updated- Website
- chinatour.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 71% (5/7)
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About this business
Best China Tour packages for American travelers. Our China travel agency provides affordable tour packages. ChinaTour.com International, Inc helps Americans fulfill their holiday dreams.
Is ChinaTour.com legit?
ChinaTour.com (chinatour.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 84% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-09-06.
What people say
Of course I was skeptical
Of course I was skeptical! Too good to be true. However, everything from the agents who booked our trip, the flights, the guides that met us when we landed, showed us Beijing and Shanghai, hotels that were Hilton diamond quality, memorable, educational, easy/fun tours, everything was terrific. Took care over us the entire trip. Not everything was perfect or top notch, but mostly and definitely not one negative thing to say. Have every confidence in booking with these folks! We stayed an extra week after the tour and visited several World Heritage parks not on the tour. China is SAFE, friendly, helpful and with a smart phone, you can translate anything. So, glad we stayed extra time on our own.
Agent was rude
Agent was rude. There seemed to be a problem with language, poor English, not understanding what I was trying to say. They booked my flight before asking if I was adding the extension and then charged me extra to add the extension. Not a good experience.
Reply from ChinaTour.com2018-06-13
Hello I am curious which agent served you and what happened during the conversation, As I know all of our agents are trained to speak with clients in the professional way and asked to transfer un-polite calls to their supervisors instead of handling the call unprofessionally. Thanks Nate
Great trip but watch those charges
The China trip was very good. The tour guides in Beijing and X’ian were good. Not so much the one in Shanghai. Shanghai was my favorite city though and the hotel was magnificent. I had an $80 charge for a $7.50 cup of soup and wasn’t able to get credit for it though. It is difficult to contact the hotel from the US.
A good tour guide makes all the difference. We had a great experience.
Let me start off by saying that we were expecting this trip to be an email scam. The package price was super reasonable. In fact, there is no way one could travel to China, stay at nice hotels, eat, and travel to the areas we did without paying at least twice the price. Heck, we couldn't have even gotten flights for that cheap. So, the trip was a real bargain. When we received our Visas in the mail the week prior to our flight, we figured the trip was really going to happen. Before I get into details about the tours, let me start with the flight. Our flight, which was scheduled to be 16 hours in the air, turned into a 27 hour trip because Russia was not letting US flights over their airspace. The additional time meant an additional stop, refueling, and a fresh crew, hence the extended travel time. Although it was no fault of the tour company, we arrived just hours before the first day of tours. We landed in the wee hours of the morning and was relieved to find our driver waiting for us when we got off the plane. That was a great way of starting our trip and confirmation that having a tour package was not all bad. We were hesitant to go on the trip at first because none of us had ever taken a packaged tour before. I was envisioning a large busload of people, which sounds like a living hell to me. Our group, thankfully, was just 12 people, which was a relief, and we got along real well with everyone in our group. We even took a side trip with several of them one evening, which was a personal highlight. Our first guide was Annie. Although Annie was personable, she was very difficult to understand. She didn't have the command over the English language that we had hoped, and it appeared she was new at the job and wasn't quite ready to lead. In addition, the sound system in the bus had an echo effect that compounded the problem. Every conversation required strained attention. We were with Annie for the first two days of our trip, in Beijing, where we went to The Great Wall, which was fantastic! We wasted valuable time at the Jade Museum, one of several stops that make the trip so inexpensive. Another such stop was at a Traditional Chinese Medicine Center, where we were quickly disappointed to find that this was just another opportunity to relieve the tourists of their money. It's a shame since it could have been so much more. We expected to hear about a variety of interesting topics but instead witnessed the hard sell of herbs to improve your health. Also on the agenda was the Forbidden City and Summer Palace, which were just as crazy-overrun with tourists as Tiananmen Square, to the point of being overwhelming. We felt that our tour guide really let us down with limited information and context on those stops. I don't think our 15-year-old got a grasp of the significance from any of the tours on the first two days. We also visited a pearl factory, which provided some good information but also lasted a bit too long. Beside the lunches that were provided at the pearl factory and the jade museum, the food was uniformly delicious. When we flew to Shanghai, we had our second tour guide, John. He was fantastic! If we had had him for the entire trip, we would have rated this trip 5 stars. We could ask him anything about China and he was open to discuss anything we asked. Our group of 12 asked him all kinds of questions, and it was educational to understand world views from the China point of view. John led us for the rest of the trip, and for that we are thankful. We walked on our own on the streets of Shanghai, which is like the US version of Wall Street. We found Shanghai much more interesting than Beijing. Then we traveled to Suzhou, and later Hanghou. The Hangzhou causeway boat ride was one of the highlights of the trip. We could have toured the market there for several more hours. The silk spinning factory was interesting, though we would have liked to spend more time looking at the displays rather than shopping. We didn't care for any of the sales stops, but the bamboo clothing stop was the most interesting. Another highlight of the trip was the national park at Huangshan, which was a $149/person addition to the trip. It was worth it! What a beautiful park, even in the wind and rain. Another trip highlight. The old streets in Huangshan City were less interesting than the other, being a bit too touristy for our tastes. Overall the trip was a complete success. The success of your trip will depend a lot on your tour guide. By the end I really appreciated the benefits of being on a guided tour. We didn't need to worry about anything--no car rental, no trying to read maps, no tolls, no language barrier. A guided tour was the way to go, so I am happy we went. I think you will, too.
Excellent value for the money
Excellent value for the money. Hotel accommodations were all better that we expected. Buffet breakfast was excellent at all of the hotels. We visited the local businesses as part of the tour. They were informative, however we spent a lot of time there - waiting for the last person in the group to decide whether or not to buy something. We must have been at silk factory for 2-3 hours. We did many of the extras that were offered (Golden Dynasty, Shanghai Acrobats, rickshaw ride and a couple others. All were well worth the additional price. We had two different tour guides who were very good. One gave us all a piece of paper with his cell number on it so we could call him if we got lost. Both spoke excellent English. We might even do this tour again some time in the future. Definitely recommend it for someone who wants to see China.
I’ve traveled to many countries
I’ve traveled to many countries, your tour guides are one of the best. The information of lifestyles, history, and friendliness for a traveler I found exceptional. Downsides for me I felt that the lunch/dinner meals where ever we ate the menu was the same it became triedsome. Eating China’s breakfast cuisene was a wonderful experience. I certainly felt that favors of this magnificent place called China through my eyes. Perhaps I could visit another part of this wonderous country some day.
highly recommend
highly recommend. best tour I've had in a long time and it wasn't even on my list. Very happy that tour, breakfast, accommodation and flights were all included.
I will not hesitate in recommending…
I will not hesitate in recommending your group tour to any one. However, you must disclose the cost in detail. My group of twenty people were confused when we were told that our 100 dollars per person tips to tour guide and driver were collected to share with you (management).
This trip was amazing
This trip was amazing! The guides were very knowledgeable and informative and the sites seen were historical and beautiful. We had scheduled excursions each day along with optional add ons which were not included in the price but we did all of them and are very happy we did. We had freedom to explore on our own with suggestions from hotel personnel and our guide. We walked or used taxi’s to get around easily. The hotels were exceptional with Impressive breakfast buffets. We went to a bamboo, tea, silk and jade factory where there was an opportunity to purchase. The only place I felt pressure to buy was at the jade factory, but I’m very happy I did, I love my bracelet and it’s my favorite souvenir from China. I highly recommend this tour.
I enjoyed the tour very much!
I enjoyed the tour very much! The only thing was the tour guide didn't have time to take me to the optional tour that I reserved.
the reservation process was extremely
the reservation process was extremely simple and easy to follow
I cannot express enough satisfaction…
I cannot express enough satisfaction with the company and the tour that we took thru Intertrips/Chinatour. cost-5 start itinerary -5 star hotels -5 star meals_traditional Chinese food,acceptable overall everything is great,you cannot the price for the quality of this tour.Everything was great.
Amazing Tour
Amazing Tour! I have no complaints what so ever, very happy with my China Tour.
The eye opener
Everything was great except trip to silk factory it was very interesting but too long to much time and a planed rip off and the other was trip to jade palace again too much time for a sort vacation and also a planned rip off affair.
Great experience
Great experience, wonderful places, really nice people!!!
The value was incredible
The value was incredible! could never have done as much at the same cost. The mandatory factory visits were the only draw backs but thats how they keep the cost so little.
The China part of the tour was very…
The China part of the tour was very well organized and the hotels were great, tour guide Henry very organized and knowledgeable, we would travel with them again to China. The Thailand part of the trip was not so good. Hotel not in a great area, although the staff were very good. Some of our transfers were well organized, others not so much.
Great Deal!
The 11 day China tour surpassed my expectations. I wondered what I would be getting for the price we paid. The hotels and their breakfasts were truly wonderful. The tour guides were beyond helpful, informative and organized. The optional tours are certainly worth the money. The beauty of China and sites we saw were memorable and breathtaking. The lunches and dinners that were included were plentiful while the food was just ok. We were taken to restaurants that cater to tourists and I felt the food was a bit bland. It was my thought that these meals would not have been served to Chinese customers. It would have been much better if our busses had WiFi (only 1of the 3 had WiFi). However, the seats were very comfortable and the busses were clean. I would not hesitate recommending this trip or this company to friends.
Amazing Value but Very Managed
For the cost of the total tour and the number of things we saw, I could not ask for a better tour package. Hotels were very nice with very good breakfasts. My only dissatisfaction lies in 3 areas: 1) There was a fair amount of pressure from one of our guides to purchase the optional excursions, as well as from the factory personnel to purchase goods; 2) if you did not want to take one of the optional tours, you were stuck on the bus with no availability to explore on your own; 3) outside of Beijing and Shanghai, the hotels were not near anything to walk to; no possibility to have dinner outside the hotel or to experience the local area. Overall, the tour was great and well worth it. I just felt very managed, and I was logistically unable to go out and do anything that was not on the itinerary. I never had the chance to experience real Chinese food or a real Chinese local experience. The food served in the factories was worse than a bad Chinese restaurant in the USA.
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