Bob was the representative’s name and…
Bob was the representative’s name and hands down most incredible customer service ever
ChooseTexasPower.org (choosetexaspower.org) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 77% of negative reviews. Last updated 2026-08-10.
Bob was the representative’s name and hands down most incredible customer service ever
The young man that spoke with was a big help. I only wish that I could remember his name. He was very patient and explained everything thoroughly!
Everything was great, the representative was knowledgeable and gave me a good rate.
The customer service rep was terrific. Explained all my options and helped me choose the best plan for me.
Great gal! Very helpful! And kind
A great example of perfect customer service. All our questions were addressed with patience and competence. I was able to find an energy supplier that is exactly the right fit for our specific needs. The agent was knowledgeable and helped me decide without being pushy. Esp recommend to seniors like myself who may need extra assistance and explanations
The process was simple
Very informative and courteous representative
I had an excellent experience using Power to Choose! The website made it easy to compare electricity plans, rates, and providers all in one place. The information was clear, transparent, and helped me find the best plan for my needs and budget without any pressure or confusion. I appreciate how simple the process was and how much money and time it saved me. If you’re looking for an easy way to shop for electricity and make an informed decision, I highly recommend Power to Choose. It’s a valuable resource that empowers consumers to find the right energy plan with confidence. Thank you for providing such a helpful and user-friendly service!
Had a great conversation with a friendly knowledgeable representative who assisted me in navigating different electricity providers. This helped me save a substantial amount on our electric bill.
Representative was very knowledgeable about multiple plans, features, and prices.
To be honest she was attentive and understanding and worked me through in an excellent manner. Her politeness and calm conversation was therapeutically putting me together with regards to my complaints. Thank you
There's so much information, that I of course don't understand, but may be helpful to others. Ms. Luna was very clear & helpful but I would just like the bottom line. Nevertheless, she helped me get a plan that I think will work just perfect for me.
Very easy to navigate, and the best plan was found for me!
excellent help, fixed my issues
The eagerness of the customer service representative to actively engage in attempting to save me money.
Very knowledgeable and good communicator.
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