CircleDNA

The service was great

The service was great, the timeline was on point. Though the only comment is that the response times regarding the FedEx RPI number were a little longer than expected which I am assuming is due to large traffic of samples.

CircleDNA premium report is value for money and ....…

CircleDNA premium report is value for money,it says about possibility of risks and diseases and recommendations and my personality.

Thank you Ben for the great service 💪🏻

Fast

Fast, efficient and good detailed explanation. You just need to do your own research on what some medical terms are associated to

Thanks for the customer support Circle DNA has

I had a question regarding a test and I asked the question via whatsapp and email and even though it took some time, both got back to me and eventually I got my answer. Thanks to Ben and Mai for always being so cordial in answering my questions.

A very comprehensive consumer DNA…

A very comprehensive consumer DNA testing service. The various categories and detailed report provide some interesting, and valuable insights to know how your genetic makeup impacts behaviour, health, nutrition, fitness, ancestry, and many other traits. Results that can be corroborated with real-life observations also appear to match. I would recommend this service.

Trying to get contact for over a week, can’t ship the test back

We have ordered 2 packs and there is no way of sending it back with the label provided. We’ve got FedEx labels but there is no points here in my country. Thats not the big issue and the 1-star. The 1 star is because we’ve trying to get contact for over a week and still no reply! This is very bad customer service and not what we expected.

Excellent platform with useful…

Excellent platform with useful insights. Great upgrade from 23andme which I had used since it was launched.

CircleDNA customer service is terrible

I have sent my sample in mid May and after waiting for more than 1 month, the apps status shows sample arriving at lab! They are not updating the status in a timely method. So I decide to contact them via WhatsApp and they are not responding.

When choosing this company I was led to…

When choosing this company I was led to believe that it was a UK company but the Fedex return label for the DNA kit was addressed to an address in Hong Kong. Further the FEDEX return label failed as the shipping account must be in the UK. I raised an email complaint (the only way to contact Circle - no helpline) and have had no reply for 3 days. Seriously doubting the credibility of this company and hope I haven't been ripped off again! I would like Circle to respond ASAP or will be asking for a refund.

Extraordinary

Extraordinary report & smooth sample mailing experience. Totally worth the money. I'm making changes to my life today to help correct for issues I learned about from my DNA analysis. So glad I finally did this!

Great insights on your genetic factors

Great insights on your genetic factors. Highly recommended.

Improve quality of life

I recommend the Circle DNA test, it provides me with valuable insights that helped me to improve the quality of my life.

I’m SO gratefulate about CircleDNA

As someone passionate about personalized health, their **Premium DNA test** exceeded my expectations — especially for **dietary optimization** and **drug sensitivity**.* **Why I love it:** 🍏 **Diet & Nutrition Reports:** CircleDNA didn’t just tell me *"eat more vitamins."* It revealed **my body’s unique needs** based on genes like *MTHFR* (folate metabolism) and *FADS1* (omega-3 conversion). I now tailor meals to boost energy and avoid deficiencies — no more guesswork! 💊 **Drug Sensitivity Section = Game-Changer:** The report flagged that I’m a **slow metabolizer of caffeine** (*CYP1A2 gene*) and certain painkillers. This explained years of jitters and side effects! Knowing which medications/supplements to use cautiously feels like having a **health guardian angel.** ➕ **Bonus Love:** - Ancestry breakdown was fascinating (hello, Southeast Asian roots!). - The app is sleek, and results were ready in 4 weeks. - Free genetic consultation helped clarify my reports. **For anyone serious about health:** This isn’t just data — it’s a **personalized blueprint** for a healthier life. Thank you, CircleDNA

Super interesting and packed with info. Quite a learning experience.

I would like to get one for each family member for Christmas.

No customer service

No customer service. I had an issue with my swab. I sent email, I used the WhatsApp channel and they never answered me

Comprehensive test with interesting…

Comprehensive test with interesting insights.

Good reference overall for…

Good reference overall for understanding our DNA better which benefits us from our healthier lifestyle choices.

Personnel game changing

Very useful detailed personal health insane discoveries.

Good customer service.