ClaimCompass (claimcompass.eu) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Effortless Resolution for Flight Delay Compensation
I had an excellent experience with ClaimCompass! They handled my flight delay claim quickly and professionally, making the whole process smooth. The communication was easy, and I received my compensation in short time. Highly recommend their service for anyone dealing with flight disruptions!
Reply from ClaimCompass 2024-09-10
Thank you so much for your kind words, Lyubka, it really means the world to us. Wish you the best for your future flights!
M
MansoorFI · 1 review · Experienced 2024-08-29 ·
★★★★★
very easy to communicate and extream…
very easy to communicate and extream level of fast actions. My componsation came very fast.
Reply from ClaimCompass 2024-09-06
Thank you so much for your kind words Mansoor, it was a pleasure to work with you.
Really happy with the service. Was on a flight with more than 10hours delay together with my parents. Trusted ClaimCompass to go after Ryanair. It took quite a bit of time but at the end a compensation was received. Only downside is that it was only for one of the passengers without any reason provided but at least we got to sue Ryanair and take something back from them.
Reply from ClaimCompass 2024-09-02
Marina, thank you for posting a review. We would like the opportunity to investigate your feedback further.
We have no way of knowing to which claim you are referring to since we cannot find any claim under the name of Marina Zah.
Please feel free reach out to [email protected], with any further comments, concerns, or suggestions you wish to share.
Again, thank you for your feedback!
It was easy to communicate, it took long time but we finally got our money for compensation. Thank you
Reply from ClaimCompass 2024-09-02
Thank you so much for your kind words Svetlana, it was a pleasure to work with you.
L
Liz澳大利亚 · 6 reviews · Experienced 2024-08-19 ·
★★★★★
Finally a process that helps everyone.
Wonderfully easy process! Thank you so much… only unclear info were fees - this isn’t advised when claiming,
Reply from ClaimCompass 2024-09-02
Thank you for your review and feedback, Liz!
ClaimCompass works on a “no win, no fee” basis, which means that we only get paid if our clients get paid. There are no upfront costs to verify if you’re entitled to receive compensation or to file a claim. We will deduct our 35% (incl. VAT) commission only if the claim is successful - meaning, it has been paid.
You may find more information on our Pricing page: https://www.claimcompass.eu/en/pricing/
Should you have any further questions, please do not hesitate to get in touch with us.
Sincerely,
M
MSMK · 6 reviews · Experienced 2024-08-30 ·
★★★★★
Simply the BEST!
Great service, fast and reliable! This is my 6th compensation which ClaimCompass' team managed to secure for me - AMAZING job guys!
Reply from ClaimCompass 2024-09-02
We're so happy we could help you! Wish you the best for your future flights!
P
Paulo Santos英国 · 1 review · Experienced 2024-08-06 ·
★★★★★
Claim.
The beginning I didn't believe to much.
You are quick solving these problem.
But know I very happy with you.
I travel a lot so if it happens again I contact you.
Kind regards
Paulo Santos
Reply from ClaimCompass 2024-08-28
We're so happy we could help you, Paula. Wish you the best for your future flights!
Professional, trustworthy, efficient, good communication
From the beginning their approach was polite, friendly, clear requirements, help and follow-up. I trusted the process and the people and the results were better than expected. What I also appreciated was that the terms of the contract were respected fully. They are truly professional and efficient.
Reply from ClaimCompass 2024-08-14
Thank you so much for your kind words Sorana, it was a pleasure to work with you!
A
AlexRO · 4 reviews · Experienced 2024-08-06 ·
★★★★★
Very helpful and very patient
Very helpful and very patient. Responded to any inquiry I had via mail.
To anyone reading this, please understand that the process takes time. Took a whopping 6 months for the airline to cave in my case. ClaimCompass didn't give up on me in that period and took all the avenues possible to help claim the compensation.
I wholeheartedly recommend them!
Reply from ClaimCompass 2024-08-12
Thank you so much for your kind words, Alex, it really means the world to us. Wish you the best for your future flights!
Quick and clear communication, super efficient. Got me 3 compensations already
Reply from ClaimCompass 2024-08-12
Glad we got your compensation, Eliana! We're here if you need anything else .
M
Marija VujovicME · 1 review · Experienced 2024-08-06 ·
★★★★★
Very professional and efficiant team
Very professional and efficiant team!
They did everything, I just sent them info they asked and got my compesation in 10 days!
I recomend everyone who had they fligh delayed!
Reply from ClaimCompass 2024-08-08
We're so happy we could help you, Marija. Wish you the best for your future flights!
R
Ricardo Reis Cine英国 · 6 reviews · Experienced 2024-08-06 ·
★★★★★
I am writing to express my gratitude to…
I am writing to express my gratitude to the Claim Compass team for their outstanding service from start to finish. Throughout the entire process, they have been nothing short of exceptional.
From the initial contact, their professionalism and dedication were evident. They handled my case with the utmost care, ensuring that every detail was meticulously attended to. Their communication was clear and timely, always keeping me informed about the progress of my claim.
The Claim Compass team demonstrated a deep understanding of the intricacies involved and provided invaluable guidance, making what could have been a stressful experience remarkably smooth and hassle-free. Their expertise and commitment to achieving the best possible outcome for me were truly impressive.
I am extremely satisfied with the service provided by Claim Compass and highly recommend them to anyone in need of assistance with their claims. Thank you for your excellent work and unwavering support.
Sincerely,
Ricardo
Reply from ClaimCompass 2024-08-08
Thank you so much for your kind words, Ricardo, it really means the world to us. Wish you the best for your future flights!
