Cloud POS NYC (cloudpos.nyc) has a 5.0 out of 5 rating on OK.one, based on 6 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
E
Eva Serrano · 1 review · Experienced 2026-03-05 ·
★★★★★
PHENOMENAL customer service and great POS system
Manny and his team provide PHENOMENAL customer service. They are extremely attentive and always helpful in addressing any questions or issues that arise. Manny even made himself available on-site with us at 11pm on New Year's Eve, which truly demonstrates his dedication and commitment to his clients.
The system itself is extremely user-friendly. I initially started with one location, and within a year I had it installed at two additional locations. I have also recommended this system to several friends in the industry who have since made the switch and are just and satisfied.
I truly can't say enough about the customer service and the POS system. The level of support and over all quality have exceeded my expectations.
M
Moe · 1 review · Experienced 2026-03-03 ·
★★★★★
Clouds Amazing
Cloud has the best tech support I’ve ever worked with. Whenever we need help they’re ready, 2 pm , 5pm ,3 am. They’re great to work with and the system is easy to use. 10
⭐️
M
Mike M · 1 review · Experienced 2026-03-02 ·
★★★★★
Best Customer Service Out There
Manny, and the team are amazing! The on-site as well on-call service is the best. When needed the most Manny is there to help you out. His equipment is the latest and most up to date, I have seen out there!
Nothing but 5 Stars across the board.
D
Dean Patalano · 1 review · Experienced 2026-02-20 ·
★★★★★
Cloud POS NYC is the BEST in the Business !
I'm the owner/operator of Dillingers Pub & Grill in Astoria. I have used this service for many years to operate my restaurant.
The customer service and support is 5 stars !
I had a situation where someone vandalized the front of the house and left my POS in total disarray. Without question Cloud came to the location and had me up and running before the first customer walked through the door !
I'm a customer for life as are all the others I have referred to this company over the years !
Hands down the best in the business !!
Fully engaged and responsive to all issues and concerns.
J
Joseph Napolitano · 1 review · Experienced 2025-12-22 ·
★★★★★
they were easy to use they explained…
they were easy to use they explained every thing many times over!
they help right away with any problems that arouse and Manny was always available at any time!! to either walk me thru it of come in to show me ! they have been great.
