Brilliant customer service
Ian at Clubrackets was very responsive and helpful. Racket ordered, processed, dispatched and delivered within 20 hours - outstanding!
Clubrackets (clubrackets.com) has a 4.6 out of 5 rating on OK.one, based on 10 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Ian at Clubrackets was very responsive and helpful. Racket ordered, processed, dispatched and delivered within 20 hours - outstanding!
Ordered a racket which arrived in perfect condition, and the business was accommodating in regards to my request. Would definitely buy from them again!
Bought online - quick delivery and responsive customer service. Would recommend!
This is my go- to shop for anything badminton. Have had my rackets restrung twice here. The advice received was correct and the quality of the restring excellent. All done on the same day. Great choice of sports merchandise and highly knowledgeable staff.
Competitive prices, excellent service and speedy DHL delivery from clubrackets.com.
I can only base my review on the service I've received and that has been excellent. I ordered a pair of Salming squash shoes online; they were promptly shipped with the 'standard' delivery option and they arrived with me in south Somerset a couple of days later. Great product, first class service. Highly recommended!
Excellent communication. Delivered in 2 days with DHL. Restringing options are available. Highly recommended
Been using Clubrackets for a few years. Always helpful advice and excellent service especially for restringing.
Sent my racket for re-string. Told them I am not local only here for a day but the Boss said if I drop it in on Tuesday early morning it will be ready for collection later in the evening. I text about 5 in the other said not ready. I text again about 12:00 pm next day they confirmed ready for collection. I arrived at 3:45 pm but the racket still on the machine. No apology whatsoever and I end up leaving the shop with my racket undone. The lady and staffs in the shop was extremely rude and disrespectful.
I received my new bag and am very happy with it and your very fast service. Ordered and received in less than two days! Many thanks, Roger
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