NACA (consumeradvocates.org) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.
WE started the NACA process and the experience with the counselors made us hopeful of a greater future. Our counselor spoke to us in a personal level and explained the step by steps on what td do, how to do it, and what to avoid. We really appreciate that level of care and concern.
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Yolita · 1 review · Experienced 2026-02-17 ·
★★★★★
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I had my first Zoom meeting with Ryne Savage, and it was an outstanding experience from start to finish. Ryne was professional, knowledgeable, and incredibly patient in walking me through the NACA process. He took the time to answer all of our questions clearly and made sure I understood each step moving forward.
What really stood out was how approachable and genuine he was I never felt rushed, and he made what can feel like an overwhelming process much more manageable and straightforward.
I'm feeling confident and excited about the journey ahead thanks to Ryne’s guidance. Highly recommend working with him!
NACA is helping me learn a lot about the home buying process. The counselors are very helpful, competent, and explain things really well for everyday people who are new to the home purchase experience. I also like that there's no long wait list and quick turnaround time from when you submit your documents.
Overall, I’ve had a positive experience with NACA. While the program demands significant detail and commitment, its focus on sustainable homeownership is evident throughout. The educational components and counseling sessions deepened my understanding of both my financial situation and my readiness for homeownership. For those prepared to exercise patience and diligently follow the process, NACA represents a solid option.
-KARISSA H
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alysia bell · 4 reviews · Experienced 2026-01-24 ·
★★★★★
Great experience with the NACA workshop staff and Volunteers
My experience with NACA was absolutely incredible! The entire workshop flowed seamlessly, and I was greeted by the friendly, helpful staff who always had a smile on their faces. Their patience and enthusiasm to assist made the process even more enjoyable. It was truly a job well done, and I couldn't be happier!
What made my experience with NACA great was the consistent support and guidance I recieved from my counselor named Dwayne Jordan. He took the time to explain each step of the process in detail, answered my questions patiently, and ,made sure I understood the process. Having a knowledgeable counselor who truly cared about my progress gave me confidence and kept me motivated throughout my homeowneship journey.
Thank you Dwayne Jordan and thank you NACA
~Sandra Oranvil
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JJ · 1 review · Experienced 2026-01-08 ·
★★★★★
Supportive & Tedious Process
Naca has been a great supportive experience. It takes a lot of patience to go through any home ownership process and I appreciate the plethora of resources available to become as informed as possible about acquiring a property.
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Ari Fitzgerald · 1 review · Experienced 2025-12-30 ·
★★★★★
My experience with NACA has been…
My experience with NACA has been positive overall. The program is very detailed and requires commitment, but it’s clear that the goal is sustainable homeownership. The education and counseling helped me better understand my finances and readiness. It’s a good option for people willing to be patient and follow the process.
Ari F
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Lakisha · 2 reviews · Experienced 2025-12-22 ·
★★★★★
I recently started the NACA process
I recently started the NACA process. I was referred to this company by a friend. The process goes pretty fast. As soon as I finished my action steps, I was assigned a counselor and I got an appointment. My counselor is very nice and knowledgeable. I have experience nothing but good things and I am excited about this process.
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S. Morrison · 1 review · Experienced 2025-12-23 ·
★★★★★
NACA has made the homebuying process…
NACA has made the homebuying process much clearer and easier while also teaching me the importance of financial discipline. Their structured program walks you through every phase of homeownership step by step, so you always know what to expect. My counselor, Dwayne Jordan, is incredibly knowledgeable and helpful, making sure each step is completed accurately and efficiently before it goes to underwriting. The information and instructions provided are always clear, concise, and easy to follow, which has made the process far less overwhelming. NACA has also helped me strengthen my budgeting and saving habits. I’m truly excited and motivated as I get closer to achieving my goal of homeownership.
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Ishra · 1 review · Experienced 2025-12-10 ·
★★★★★
First impressions
This is my first time thinking about buying and NACA is a program that provides with a lot of knowledge. Their website and directions are clear and user friendly. My counselor Sheneathia DeLaOz was very relatable and easy to talk to.
Well I was told that the process would not take long after speaking to my counselor, he told me everything was ready to go and do I want to lock in my rate, I said yes because I couldn’t stay were I was at any longer and I voice that to my counselor but it seem like he thought I was lying and trying to get over the system but that was months ago and now I’ve moved out and struggling but I won’t complain because it’s way better then the situation me and my kids were in, I give two star for the lack of consistency and truth
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Brian J. · 1 review · Experienced 2025-11-24 ·
★★★★★
Very helpful and want you to succeed
Dwayne (my counselor) has been there with me every step of the way. Always available whenever I have any questions or concerns and also my realtor Reginald.
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Zoi Palmer, MBA · 1 review · Experienced 2025-11-01 ·
★★★★★
Zoi Palmer - NACA Review
The NACA program is so beneficial! The process can go as fast or slow as you’d want depending on your ability to gather all the required documentation and response-time to your counselor. I have one of the best counselors. Super responsive and helpful. We communicate almost daily about what the next steps for me are! If you’re considering the program, do some research and go to a workshop near you!
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Ana Kordic · 1 review · Experienced 2025-11-17 ·
★★★★★
Easy Process, Excellent Program
My husband and I just started the NACA process and so far it’s been great. Everything has been really easy to understand, the steps are clear, and the counselors explain everything well. It’s honestly a really good program if you want to buy a home with support and without all the usual costs. We’re happy we started and excited to keep going!
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Caron S. · 1 review · Experienced 2025-11-14 ·
★★★★★
We really appreciate how professional…
We really appreciate how professional the staff were and how they explained the process to us. We are excited about owning our first home together and what that will mean to our family.
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Carolyn Douglas · 3 reviews · Experienced 2025-11-06 ·
★★★★★
Naca is a challenge especially trying…
Naca is a challenge especially trying to get everything in portal and making sure everything is right.but I think it's a good program.
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Lonzo · 5 reviews · Experienced 2025-10-03 ·
★★★★★
NACA is a honest and professional affordable home lending program
I really like going to this program it makes you more accountable for every dollar and gives you the information you need to move forward with your homebuying process it makes homebuying very easy and understandable. Especially when you go to the events everybody so helpful. It makes it feel like you have a full team of professionals looking out for your best homebuying.
My Husband and I started working with NACA a little over a year ago. I have a Great counselor; who has been walking and coaching us through the process. We have had 2 separate meeting with her and I have walked away both times feeling the Purchasing a home is within our reach. The action plan is precise and the steps are mapped out. You will not feel lost because you can pull your information up and see what you have completed and what you have left to fulfill. We are happy that this program is available tom us.
Thanks,
The Boddie's
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NA · 2 reviews · Experienced 2025-10-22 ·
★★★★★
I have been working with NACA for a few…
I have been working with NACA for a few months to qualify for a mortgage. Although the process to qualify is challenging, I feel that the NACA program provides an advantageous way to acquire homeownership, while gaining knowledgeable experience in mortgage financing and financial budgeting. NACA provides an excellent opportunity to move forward.