Cookie Chicks (cookie-chicks.com) has a 5.0 out of 5 rating on OK.one, based on 20 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
As always, the materials were fresh, packaged with care, and the results (our DIY cookies decorating kit) were wonderful.
Reply from Cookie Chicks2024-03-20
Thank you Josephine for taking the time to write the review about your recent experience with us! We appreciate your feedback and hope we can continue to earn your support in the future!
D
Dawn Peterson · 3 reviews ·
★★★★★
Amazing & responsive customer service at a time when everyone else seems to be letting that go
There was a miscommunication with my order, so a portion of the order my husband picked up and brought home to me was not what I expected. I was horribly disappointed and called. Holly kept the ovens hot, late on a Friday, and delivered what I had meant to order originally all in time for our party. The cookies were pretty and tasty.
Reply from Cookie Chicks2021-06-01
Thank you Dawn, for your kind review. I felt so badly when you called on Friday telling me of the mixup and was just happy that we were able to get you a new batch with labels done, in time for your party. So glad to hear that you enjoyed them!
H
Holly Larson · 1 review ·
★★★★★
Beautiful, Yummy Cookies!
Beautiful, yummy cookies and EXCELLENT service. Holly went above and beyond with a difficult situation. Just thrilled about finding Cookie Chicks!
A
Agagdar · 1 review · Experienced 2020-07-03 ·
★★★★★
I just love it...
The Cookie Chicks provides you with exceptionally excellent service. It's very nice that you respond to every comment and spend your time on it. But I also need to mention your cookies separately. I just love chocolate chip cookies too, and your cookies are a dream. Keep up the good work, you're really very good at what you're doing!
Reply from Cookie Chicks2020-07-06
Thank you Agagdar, for taking the time to write such a nice review about both Cookie Chick's service and our cookies - so happy to hear that you are a fan of both! Please let us know how we can help you with another Chocolate Chip cookie order!
G
Gotmerich · 18 reviews ·
★★★★★
Totally worth the Calories...
Cookie Chicks is probably the most delicious cookie I've ever had. It's just amazing *-* You get cookie which is very fresh, and it makes it even more delicious. It's because of their cookies that I gained weight in quarantine, but I agree that it "Worth the Calories!".
Reply from Cookie Chicks2020-06-08
Thank you Gotmerich for taking the time to post your kind review of our Cookies! We've been doing our part to make sure that West Michigan stays "sweet" during the quarantine....sorry if it's hit your waistline. Glad to see you at least think that they have been "worth the calories!" Come visit us again!
U
Urmi Nath · 1 review ·
★★★★★
I love the chocolate chip cookies
Reply from Cookie Chicks2020-06-04
Thank you for your kind review Urmi - yes, our Chocolate Chip cookies are a favorite! Glad to hear they are with you too. Please come see us again.
C
Carol Prindle · 1 review ·
★★★★★
Very caring and amazing personalized service -- great cookie too!
Very caring and amazing personalized service even during these difficult times – and delicious cookie! Thank you Cookie Chicks for brightening the day of a bride & groom with your beautiful big cookie cake to acknowledge their “1st Wedding Day” that had to be rescheduled due to stay home/stay safe guidelines. I sincerely appreciate your helpful input on ideas and prompt delivery. Highly recommending to others and wishing you sweet success!
Reply from Cookie Chicks2020-04-01
Thank you Carol for taking the time to write such a nice review of Cookie Chicks. Call us romantics at heart, but we wanted to do something extra special for this young couple, when they had to change plans for their big day. Thank you for allowing us to be part of your happy message to them and we look forward to helping others celebrate life's big moments now and in the future.
J
Joan M. Juergens · 1 review ·
★★★★★
BEST COOKIES!!
Love the cookies, service were really good.
Reply from Cookie Chicks2019-11-11
Thank you Joan, for taking the time to let us know you enjoy both our cookies and service! We look forward to helping you with future cookie needs!
Holly
Cookie Chicks
C
Charmaine · 1 review ·
★★★★★
Cookies are to die for !
Omg! The cookies are amazing !
Reply from Cookie Chicks2019-11-11
Thank you Charmaine, for taking the time to write such a nice review of our cookies! This is the best kind of advertising for us and we appreciate it so much when our happy customers help to spread the word!
R
Robin Margareta · 2 reviews ·
★★★★★
Delicious!!
This is my happy place because cookies of this place are mood changing. They can make you happy if you are sad. The taste is heavenly and you can these cookies everyday.
Reply from Cookie Chicks2019-10-16
Oh Robin, your kind words made US happy! So glad to hear that our cookie efforts are helpful in making you happy- EXACTLY what we love to hear!
L
Lucy Burleson · 2 reviews ·
★★★★★
Best cookies!!
You people's make best cookies. I love the cookies so much.
Reply from Cookie Chicks2019-09-24
Thank you Lucy, for taking the time to let us know that you enjoy our cookies! Word-of-mouth and positive reviews are better than any advertising for helping us to grow our business. We look forward to having you in our shop again!
Holly del Rosario
Cookie Chicks
A
Andy Donalds · 5 reviews ·
★★★★★
wonderful service
wonderful service, willing to make specialty items, loved everything that I have ordered!
Reply from Cookie Chicks2019-09-04
Thank you Andy for taking the time to post about our service. We hope to continue making good things for you! Please come visit us again.
Holly
Cookie Chicks
K
Karli Murray · 5 reviews ·
★★★★★
Yummy
LOVE the cookies really very amazing.
Reply from Cookie Chicks2019-07-17
Thank you for your kind words about our cookies! We love it when a customer takes the time to let others know about it - it's the best kind of advertising! Please come see us again soon.
Holly
Cookie Chicks
o
ore lresnekov · 4 reviews ·
★★★★★
amazing ccokies
amazing ccokies
would eat them all day long
yam yam
Reply from Cookie Chicks2019-07-17
Thank you Ore, for posting about our cookies - we would love for you to eat them all day long!
Let us know how we can help you with your next cookie craving - we aim to please!
Holly
Cookie Chicks
c
charlie clayton · 4 reviews ·
★★★★★
love love love these cookies
love love love these cookies! if you have a sweet tooth and want something perfect with your morning/afternoon coffee, this is the place!
Reply from Cookie Chicks2019-02-26
Thank you Charlie, for taking the time to let us know that you enjoyed our cookies! We think positive word-of-mouth helps to grow our business better than any advertising...so thank you for helping us to spread the word!
Please stop in again and let us know who you are, we think you've earned a cookie!
Holly & the Cookie Chicks Gang
D
Danny · 4 reviews ·
★★★★★
Best cookies in town!
Im a frequent client as my kids. We love this cookies! The flavor, consistence, service, everything is really nice. Thanks!
Reply from Cookie Chicks2016-07-09
Thank you for your kind words Danny. Glad to hear that both you and your kids appreciate our cookies!
E
Erin · 1 review ·
★★★★★
Love these cookies! You won't be disappointed!
These are amazing cookies! I put a dozen in the freezer at a time so I some on hand all the time! So when I've got a craving I can just grab one. Try the original chocolate chip chocolate chunk to start, you won't be disappointed!
Reply from Cookie Chicks2015-10-06
Thank you for your kind words Erin! Let us know when your freezer needs to be refilled!🍪
C
Caralyn Jamison · 1 review · Verified ·
★★★★★
Excellent cookies, great customer service
Cookie Chicks is great. Great service, great cookies. I would recommend getting some of their cookies.
Reply from Cookie Chicks2015-10-01
Caralyn, thanks for the recommendation! Of course WE always recommend getting Cookie Chicks cookies, but a recommendation has a little more validity coming from great customers like you!
S
Sherry · 1 review · Verified ·
★★★★★
Great cookies!
Cookie Chicks chocolate chip cookies are the best I have ever had. Thank you for the yummy treat!
Reply from Cookie Chicks2015-10-01
Thank you Sherry for your great review. Of course, we think our Chocolate Chip/Chocolate Chunk cookies are the best ever, and we're glad to see that you have the same opinion of them!
R
Rick Ayotte · 1 review · Verified ·
★★★★★
Best. Cookies. Ever!!
I've stopped trying to figure out how they're made and have learned to just enjoy them. :-D
Reply from Cookie Chicks2015-09-30
Thank you for your kind words, Rick. it's best that you don't figure out how they are made...or we would have to make you "disappear"! ; - )