A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text marketing, and more—all from One Platform, One Provider. Trusted by tens of thousands of small and medium-sized business owners because of their extensive professional expertise and experience, Hibu helps their clients efficiently manage and continuously engage with prospects, generate valuable leads, and turn those leads into customers that keep coming back. Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. To read Hibu reviews and learn more, visit http://hibu.com.
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Is Hibu legit?
Hibu (corporate.hibu.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the dedicated local representatives for their helpful communication, professional guidance, and constant support provided throughout the entire process. Many small business owners note a significant and measurable increase in client leads, website traffic, and overall online visibility after partnering with the team.
Some reviewers were not happy with the lack of results, mentioning that digital advertising campaigns failed to generate expected customer leads or search visibility. A few consumers also experienced frustrating issues with poor website design quality, unorganized service, or communication delays from certain staff members.
Auto-generated from all reviews of this business. For reference only.
Austin has been absolutely amazing to work with. He’s always responsive, takes care of anything I need, and genuinely goes above and beyond to make sure we’re taken care of. Anytime I have a question, need something changed, or run into an issue, Austin is on it.
It’s rare to find someone who is this dependable and easy to work with. He’s a huge asset to Hibu, and I really appreciate everything he does for us. Highly recommend Austin!
Reply from Hibu2026-08-24
We're thrilled to hear about your positive experience working with Austin. Providing responsive, reliable support is something our team strives for every day, and it's wonderful to know his efforts have made such a difference. We truly appreciate your kind words and are grateful for the opportunity to support your business.
I have been working with Jeff Gordon for over a year at Hibu and he has been amazing. He is always quick to help with any marketing updates or concerns I bring to him. He is also helpful in giving input when I bring marketing ideas to his attention stating if it is a good idea or if it may not be, he explains the why in detail. All and all, he has been a great partner to our company. I would highly recommend their services and him specifically as well as an account manager!
Reply from Hibu2026-08-24
We're delighted to hear that Jeff has been such a valuable resource for your business. Taking the time to provide thoughtful guidance and support is an important part of building strong partnerships, and it's wonderful to know that his efforts have made a positive impact. We're proud to have Jeff on our team and are thrilled to have earned your recommendation.
Hibu is great! As ForeclosureLegalHelp.com, we have significantly increased our online visibility with Hibu’s professional assistance. Thank you!
Reply from Hibu2026-08-21
Custom Reply:
Thank you for your kind words! We're so glad to hear that our team has helped strengthen your online visibility and support your goals. We truly appreciate your trust in Hibu and are grateful for the opportunity to partner with you. We're excited to continue helping your business grow.
Payton made the transition with HIBU so simple! Thank you!!
Reply from Hibu2026-08-20
Thank you for the great feedback! We're so glad to hear Payton made the transition process easy and stress-free. We'll be sure to share your kind words with her, and we appreciate the opportunity to work with you.
I have used Hibu for 20+ years for my business. Great customer service and website team. Dedicated to making sure my business website is set up to get the most attention and help grow my business.
Reply from Hibu2026-08-20
Thank you for your kind words and for being with us for more than 20 years. Long-standing relationships like this are something we never take for granted. We're glad our team has been able to provide the support and guidance your business needs, and we appreciate the opportunity to continue being part of your growth and success.
Working with Cole Martin and Hibu has been a great experience. Cole took the time to understand the unique needs of Arctic Restaurant Service & Supply and provided solutions that made sense for our business. Cole is professional, responsive, and easy to work with, making the entire process seamless from start to finish. Communication has been excellent, and Cole consistently follows through on commitments while providing valuable insights to help improve our marketing efforts. We appreciate the dedication to our success and highly recommend Cole Martin and Hibu to any business looking for a trusted marketing partner.
Reply from Hibu2026-08-20
Thank you for taking the time to share your experience. We're glad to hear that Cole has been such a strong partner for your business and that the recommendations, communication, and follow-through have made the process smooth and productive. Taking the time to understand each client's unique goals is something we value, and it's wonderful to know that approach has made a positive impact. We appreciate your recommendation and will be sure to share your kind words with Cole.
Katie convincing us ( All Repair Septic) to give Hibu a try has been a blessing. We have been consistently getting leads ever since the start. Katie cares about us and it shows everytime we need anything.
Reply from Hibu2026-08-20
Thank you for sharing your experience! We're so glad to hear that you've seen a steady flow of leads and that your partnership with Hibu has made a positive impact on your business. It's especially wonderful to hear how much Katie's support and dedication have meant to you. We'll be sure to pass along your kind words and thank her for all she does.
Jenn has been a joy to work with. I really appreciate how responsive and friendly she is to where she feels part of our team here at Valley Custom Homes. We have a very positive reaction to the services that Jenn and Hibu has provided us. Our leads have increased using Hibu with Jenn's direction and I would highly recommend both for any business.
Reply from Hibu2026-08-20
Thank you for the kind words! We're so glad to hear that Jenn has been such a positive part of your experience. Building strong relationships and being there when our clients need us is important, and it's wonderful to know her guidance has helped drive meaningful results for your business. We'll be sure to share your feedback with her, and we appreciate your recommendation.
Carrie G. has been such a great representative for HIBU. She has guided us through processes and is just a text or phone call away, no matter what. She's great!
Reply from Hibu2026-08-20
Thank you for your kind words! We're delighted to hear that Carrie has been such a helpful and reliable resource for your business. Her dedication to supporting clients and being available when needed truly makes a difference. We appreciate your feedback and will be sure to share your recognition with her!
We’ve seen an increase in revenue at our original shop, along with more phone calls and overall traffic. Rong Yu has done a solid job for us and has been great about staying in communication and being responsive whenever we need him.
Reply from Hibu2026-08-20
Thank you for sharing your experience. It's great to hear that you're seeing growth in revenue, call volume, and overall traffic. We're especially glad Rong has been there to provide the communication and support you need along the way. We'll be sure to pass along your kind words, and we appreciate the opportunity to be part of your continued success.
I have been working with Hibu for 2 years now and they have been great on communication and taking care of my marketing for my business. I have been working closely with Justin and I love the one on one relationship. He has always been on top of everything and been amazing to work with.
Thank you to Justin and Hibu!
Reply from Hibu2026-08-20
Thank you for sharing your experience! We're thrilled to hear that you've enjoyed working with Justin and that his communication, dedication, and personalized support have made a positive impact on your business. Building strong relationships with our clients is important to us, and we're grateful for your trust in Hibu over the past two years. We'll be sure to pass along your kind words to him!
Hibu has completely transformed the growth of our pediatric dental practice, High Five Pediatric Dentistry. Before working with them I was running Google and Yelp ads on my own and a successful month meant about 50 new patients which was not always the case. Today, as a result of our improved online presence, we're consistently seeing 100+ new patients every month, along with more phone calls, appointments, and reviews. The growth has been so strong that we're now moving forward with opening a second location.
A huge thank you to our rep Dennis Pimentel, who has been an exceptional partner throughout the process. He's knowledgeable, responsive, and genuinely invested in our success. His guidance and regular communication have given us confidence that our marketing is working and positioned us for continued growth. We're excited about the future and highly recommend Hibu to any business looking to grow.
Reply from Hibu2026-08-20
Thank you for sharing your experience! We're honored to be part of your growth journey and thrilled to hear that our products, services, and support have helped contribute to such outstanding results for your practice. It's especially rewarding to know that Dennis has been a knowledgeable, responsive partner who has helped provide confidence in your marketing strategy. We truly appreciate your trust in Hibu and look forward to supporting your continued success as your business grows.
Julia B. and Julia W. have truly been the dynamic duo for Metro Air! They have consistently provided exceptional customer service, valuable knowledge, and a genuine willingness to go the extra mile for us.
Their dedication, professionalism, and responsiveness have made such a difference in our experience with Hibu. We continue to work with Hibu because of the excellence in customer care that Julia B. and Julia W. provide.
We truly appreciate everything they do for Metro Air and highly recommend them to anyone looking for a team that genuinely cares about their customers! ⭐⭐⭐⭐⭐
Reply from Hibu2026-08-20
Thank you for the wonderful review! It's great to hear how much Julia B. and Julia W. have meant to your experience. Their commitment to providing helpful, responsive support and going the extra mile for their clients is something we truly value. We'll be sure to share your kind words with them. We appreciate your recommendation and are grateful to be part of your team's success.
Jhelisa is our contact, and she is very quick to respond to us. She is friendly and helpful, and is always willing to help us get answers to our questions.
Reply from Hibu2026-08-20
Thank you for your kind feedback! We're delighted to hear that Jhelisa has been responsive, friendly, and helpful whenever you've needed assistance. Providing excellent support and timely answers is important to us, and we're glad she's made such a positive impact on your experience. We truly appreciate your trust in Hibu!
I have been with Thryv for many years to promote my business. When we signed a contract with Thryv to build a website for us and to help get our company out there to start getting more business coming in. That did not happen at all. Not only, did it not help us, we could not even get a hold of the person who set everything up for us. And our website looked horrible.
So the day I met with Matt Lane from Hibu. This was the best meeting I have ever had as a business owner.
We sat down in my office and started going over the tools that Hibu offered to improve my business and get new customers. He showed me that day on how he has helped other companies that switched over to Hibu from Thryv.
He helped build a new website that looks amazing and in the last 2 years with Hibu my business has grown tremendously. I can get ahold of Matt Lane very easily with any questions about the website or if Hibu has new tools to improve my company. They contact me right away to help.
Switching to Hibu was the best decision I have made with my company.
Reply from Hibu2026-08-20
Thank you for sharing your experience! We're thrilled to hear that Matt has been such a valuable partner for your business and that you've seen meaningful growth over the past two years. Providing responsive support and solutions that help businesses succeed is what we strive for, and we're delighted that your website and overall experience have met your expectations. We truly appreciate your trust in Hibu and look forward to continuing to support your success.
We’ve had a great experience working with the Hibu team.
We’ve had a great experience working with Hibu as we’ve launched Call Orthodontics. As a new orthodontic practice, establishing a strong online presence was extremely important to us, and Hibu has helped us with everything from SEO and review management to lead tracking and follow-up.
Hibu also designed and built our website with SEO in mind, and it has been working extremely well for us. I’ve been very impressed with how responsive their team is whenever we need to make a change or update something on the website. Changes are handled quickly and efficiently, which is incredibly valuable when you’re running a growing business.
Mike Call has been our Hibu representative throughout the process and has been excellent to work with. He is responsive, knowledgeable, and always willing to answer questions, explain our marketing strategy, and help us determine where to focus our efforts.
Starting a new business comes with a lot of moving pieces, and having Hibu and Mike as resources has made the digital marketing side much easier to navigate. We’ve been very pleased with the results so far and appreciate everything they’ve done to help establish and grow the online presence of Call Orthodontics. We look forward to continuing to work with them as our practice grows!
Reply from Hibu2026-08-20
Thank you for taking the time to share your experience! We're thrilled to hear that our products, services, and ongoing support have helped make the marketing side of growing your practice easier to navigate. It's especially rewarding to know you've seen positive results and that Mike has been a knowledgeable and responsive partner throughout the process. We truly appreciate your trust in Hibu and look forward to continuing to support your success in the years ahead.
Lola has been fantastic! Along with being extremely knowledgeable about best practices to help out our marketing, she has been a joy to work with! Always in a great mood and very friendly. She has made our experience with Hibu the 5 stars I rated!
Reply from Hibu2026-08-20
Thank you for the fantastic review! We're so happy to hear that Lola has been such a valuable partner in your marketing efforts. Her knowledge, positivity, and dedication to her clients truly make a difference, and we're delighted that she has helped create such a positive experience for you. We'll be sure to share your kind words with her. Thank you for choosing Hibu!
Scotty is absolutely amazing . Couldn’t have been more happy . Excellent in communication, timely , punctual and super honest person . Makes you feel comfortable. Always upbeat and a positive attitude and willing to work with you and your needs . He spends time with you one on one in your office and gets things done faster . He is an asset to HIBU . Thanks Scotty .
Reply from Hibu2026-08-18
Thank you for taking the time to share your experience! We're thrilled to hear that Scotty has made such a positive impact through his communication, dedication, and personalized support. Building strong relationships with our clients is incredibly important to us, and we're glad you've felt comfortable and well cared for throughout the process. We'll be sure to pass along your kind words to Scotty. Thank you for your recommendation and feedback!
Hibu has been great and working with Jordan and Don has been a pleasure. They are really behind the numbers and drive results thats what i need. They will come here when we need them and help with any concerns.
Reply from Hibu2026-08-18
Thank you for your feedback! We're thrilled to hear that working with Jordan and Don has been such a positive experience. Their commitment to delivering results and being available when their clients need support is something we truly value. We appreciate your trust in Hibu and look forward to continuing to help your business grow.
Adrienne my account representative is exactly what we need!
Adrienne my account representative is always so helpful with any area of our account that needs attention. Very responsive and let's nothing go unnoticed. Could not be happier with the customer service we receive.
Reply from Hibu2026-08-18
Thank you for your kind feedback! We're thrilled to hear that Adrienne has provided such attentive and responsive support. Taking care of our clients and ensuring nothing gets overlooked is a top priority, and we're delighted that this has been your experience. We truly appreciate your partnership and look forward to continuing to support your business.
