Cosara (cosara.com) has a 3.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 25% give 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
What people say
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John Brown · 1 review · Experienced 2026-06-29 ·
★★★★★
Firestorm AI was a total waste of money.
Firestorm AI was a total waste of money. Inconvenient to use, not easy to clean and really not that pleasureable. Don't buy it. It really isn't a very good experience.
Reply from Cosara2026-07-01
Hello John! Sorry for having that experience, kindly contact our customer service team at [email protected] . So that we can take advantage of any of our poicies that apply to your condition
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Matt Hall · 1 review · Experienced 2026-06-08 ·
★★★★★
Cosara is a scam and a joke
Cosara is a scam and a joke. You should know that up front before you ever send them your money.
They are a Chinese drop-shipper. Do you know what that is? They don't actually have stock in the products that they sell. They don't have inventory. They cannot replace something defective from their inventory. When you order a product, they place an order to their drop-shipper in China. Or it could be a massive warehouse in the U.S., but I doubt it, based on lengthy shipping times.
Cosara gets the difference in money between what you paid, and what they paid for the product. Most likely 50% to 80% of what you paid.
That's why - it takes so long to receive your purchase.
and, if you're not satisfied, they cannot replace your product in less than 10 days.
Oh, yes, they could instantly refund you - but they can't - because most of their customers are unhappy with their purchases. They would go bankrupt overnight.
So, instead, they have a "returns policy" that is so frustrating, that you eventually give up on days and days of emails, trying to get a refund, and, in the end, if you're lucky, they will offer a partial refund that amounts to only the profit they would have gained from your sale. They won't refund the price that they actually paid for the product you received. That's why the refunds are those wonky dollar amounts.
They bank on the fact that most people will just chalk it up to a bad purchase, and discard the product - not willing to go through the hassle of trying to get a refund.
I have read hundreds of reviews of Cosara by disgruntled customers, and you can add my purchase to that, too.
Next time - buy Amazon. If you get a crappy Chinese product that doesn't work well, at least you can return it.
Reply from Cosara2026-06-30
Hello Matt Hall! 1. You are not a Cosara employee or part of the team, so you are not in any position to describe or impose a business model you are not in any way aware of,
2. The claims of 'hundreds' of negative reviews are obviously false, and you as well as everyone else can see all our reviews here that we have addressed.
3. If you have a problem with a purchase you made, kindly share your details, and we will address it. All the other claims and allegations are unnecessary and helpful to no one.
We look forward to solve your particular purchase issue, good day
I suppose the story starts at the top with levels of appreciation going to my former spouse of 13 years. Without her ever growing and constantly vocalized nagging; Her blatant disrespect; passive/aggressive to aggressive/aggressive behavior and attitude that led to the inability to continue to cohabitate, then id have never went looking for something to make at least one part of the separation easier. And It absolutely did lessen the pain. The device never once told me it had a headache, or actively ignore my needs. Not once did it use its primary function as a weapon or weaponize my needs for the function. As well, when compared to a few other brands which will boast high end tech, some Awkward app compatibility or other flash instead of substance, the cosara device just worked well, fit good and tight, was warm inside and inviting. It made me hard and finished the job every single time. Not even once did it quit mid sesh after achieving its own goal. It did not talk down one time about using and viewing adult filmography to enhance my experience. Id say, and I am only being slightly facetious, the device made me happier since I received it in February than the ex had in the final 4ish years or so combined. And With zero exaggeration at all, it certainly madebme climax more in the same time frames respectively. 6 months into ownership when half its functionality (pulse/vibrate) ceased working it never blamed me or called me a slew of insults and swear words in front of my kids. Even more to the point, Customer service response to my email was IMMEDIATE. They heard me, asked for the smallest amount of detail and then rectified the complaint without hesitation! They even gave me options! 1)A replacement 2.)store credit OR 3.)an outright full refund. Try that with your MiL and see how far you get! A brand new device mailed right out and ready to pick right up where the other left off but new and firm and fresh all over again! I have to make a bold declaration and fully recommend OVER the living and breathing versions hands down. Now if you're one of those folk with a fulfilling relationship that has a deep and rewarding bond with a true connection based in a foundation of love and respect then I am obviously not talking to you, you complete weirdos. What are you doing here anyway?! Get out of here and Go back to your domestic bliss, you jerks!!! HOWEVER, IF youre like the rest of us and merely trying to get by and "release the tension" regularly without signing half your belongings and any free time or happiness away to YET ANOTHER woman then I say to you these parting words: Cosara now, Cosara tomorrow, Cosara forever!
Reply from Cosara2026-06-24
Hello Joshua! We are very glad to know that we were able to provide exceptional service through our products. It is our honor and privilege to serve you and we look forward to consistently satisfy all your consumer needs going forward, as your relationship with the brand grows.
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Edward Bowers · 4 reviews · Experienced 2026-06-18 ·
★★★★★
The so tight massager
I ordered the so tight a while back and I've used it a few times and I enjoy the suction of it the vibration of this is what makes it work for me, the suction of it is good it just doesn't release the way I think it should and I thought it was supposed to thrust too anyway the suction is good I have found a way to make it happen, customer service is great when I e mail they respond quickly and I have made another order so I will be back about it
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BRUCE WEHNER · 2 reviews · Experienced 2026-06-18 ·
★★★★★
Excellent product
Excellent product. Met all expectations
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James A. Evans · 1 review · Experienced 2026-05-02 ·
★★★★★
An enjoyable experience that enhances your interments.
The produce was well made, safe, and clean. Very pleasurable for both parties or for those lonely nights.
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Christina Harris · 1 review · Experienced 2026-04-01 ·
★★★★★
Amazing products and right on time…
Amazing products and right on time delivery
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Tim Kane RN · 1 review · Experienced 2026-05-13 ·
★★★★★
I love the firestorm ai
I love the firestorm ai. I had some questions and they were answered quickly.
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Tina Hill · 1 review · Experienced 2026-03-01 ·
★★★★★
I just love my new toy
I just love my new toy. Its amazing how much it satisfies me. I haven't felt this good in years
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Rich M · 5 reviews · Experienced 2026-04-18 ·
★★★★★
Ordering was easy and straight forward
Ordering was easy and straight forward. Product was as described and works as described. No negative issues encountered.
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customer · 4 reviews · Experienced 2026-06-15 ·
★★★★★
Great selection of products
Great selection of products, as well each products use.
Delivery and packaging quick and discreet. Packaged well. Both products work well, my wife and I like both of them.
It's very helpful and supportive let you know all information we need right on just love it
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Not Available · 2 reviews · Experienced 2026-06-17 ·
★★★★★
Medical Emergency
Awful, this device will harm you! The suction causes bruising and will severely irritate your private area. I have to go to the doctor and could have serious damage. This product is unsafe and can harm you! DO NOT BUY THIS TOY MASTURBATE NORMALLY!!!
Reply from Cosara2026-06-18
Hello!
We're really sorry to hear this. Please reach out to our Customer Service team at [email protected] and we'll be happy to process a refund under our Satisfaction Guarantee
Will on;y vibrate for half a seconf, Throwing it away.
Reply from Cosara2026-06-18
Hi there Gerard,
We're so sorry to hear the product isn't working as expected — that's definitely not the experience we want for you.
Based on our Satisfaction Guarantee policy, you're eligible for a replacement. To make it up to you, we're also including our Powerhouse Wand Dark Angel as a gift. Your replacement order #COSARA162082 was issued today and is on its way to you.
While we're sad to see your review, we truly appreciate your feedback — it helps us improve our products and services. Please keep an eye out for your package, and don't hesitate to reach out if there's anything else we can do.
Best regards,
Cosara Team
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Jeff · 2 reviews · Experienced 2026-06-15 ·
★★★★★
Cosara So Tight
I have the Cosara So Tight. It has pros and cons. You can adjust the vibration pattern and the suction intensity, but you can't adjust the speed. The higher up you turn the suction, the slower it goes, and it just doesn't go fast enough for me to climax. That said, it is great for edging. It keeps me excited for long periods of time without bringing me to climax, so I used it for that, but when I was ready to climax, I had to use my hand.
The main problem with it is that after only a few months, the little vibrating bullet wore a hole in the sleeve, so it pressed directly to my skin, and it was then painful to use, so I had to discard it.
I had some good times with it while it lasted, but overall, I think there are better products available.
Reply from Cosara2026-06-18
Hello Jeff! Thank you for your feedback on our Cosara So Tight product. We ensure all our products fit each of our customer's needs. Cosara has a wide range of products that you can use to complement the So Tight. We look forward to serving you again
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James Nicholson · 1 review · Experienced 2026-06-12 ·
★★★★★
Loved the Dark Angel want whilst it was…
Loved the Dark Angel want whilst it was working, unfortunately mine broke after approximately 6 months. I was a bit lazy in getting back to Cosara but they've been very gracious in replacing the toy despite it being over 1 year later.
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Charles E Bezold · 1 review · Verified · Experienced 2026-05-10 ·
★★★★★
Customer service is very responsive the…
Customer service is very responsive the product performs pretty much as described,