Customer support was very helpful
Customer support was very helpful with an issue I was having with a product. A full refund was issued and I didn’t have to send the defective product back. Can’t be happier
About Cosara
Data updated- Website
- cosara.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 90% (18/20)
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Is Cosara legit?
Cosara (cosara.com) has a 3.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 25% give 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
What people say
Package was never received. Contacted customer service, They said to contact the courier. I couldn't get a response from the courier and they returned it to sender.
Package was never received.
Reply from Cosara2026-08-03
Hello J.D! Sorry to hear, you had this experience. Our competent customer service team ensured everything was okay on our end when it comes to the dispatch of the product. We believe you will get the assistance you need when you get a follow-up response from the courier customer care, since they have no reason to return it to us, as they told you they did. We look forward to your positive review when you receive your Cosara product. Thank you for shopping with us!
unit will not start
unit will not start. fully charged.
Reply from Cosara2026-08-01
Hello Ke! We have acknowledged your complaint. Thank you for sharing your email and reference number, I believe you can confirm our customer service team is in touch with you by email to resolve your complaint. We look forward to applying all our policies that apply to your incident to ensure you have a smooth shopping experience. Thank you for your continuous cooperation in this process.
Bought the so tight masturbator and…
Bought the so tight masturbator and absolutely love the dam thing the best way to edge when my lady friend says no battery life is long and out last me 🌊🤩 Delivery was fast for mail order worth every penny that I paid no regret!!!
Im a 65 yr old male
Im a 65 yr old male. I bought the cosara Flesh. It keeps me very satisfied. I use it every other day( If I can hold off. I have some of the most intense orgasms Ive ever had. You need to experiment with it and there are many ways to use it and different setting configurations. I love it. It’s relaxing and enjoyable but hard to get off just on its own . When you start experimenting with different setting configurations and stroking or holding it in certain spots or spinning it while it sucking,you can imitate oral with it EXPERIMENT!!!!
This toy is awesome
This toy is awesome Feels so realistic So easy to use and clean Work as advertised
It was delivered and it delivered
It was delivered and it delivered! (3x so far)! :-)
Hyped as amazing, but disappointing
It's really hyped up as this amazing BJ tool. It's just a vibrator, most of the settings are kind of weird, but I guess they needed to advertise "10" different modes. It's anything but compact and discreet, the size of a softball. Just not worth the money. And if you're larger than a Johnsonville Brat, you won't fit inside.
Reply from Cosara2026-07-25
Hey Scott! It is unfortunate that you had that experience, we have a wide array of products that would satisfy the needs of all kinds of customers. If you could share your email and order number to our email [email protected] , we look forward to apply all the appropriate purchse policies we have at Cosara, to ensure you have a satisfying shopping experience.
SELECTION
The entire selection, order, delivery process was part of the draw. ANTICIPATION made the initial sale. Communication was almost as good as having a personal coach on site guiding the use of your offerings
Discrete delivery
Discrete delivery, the product itself is good but not great.
Must get the Charlie.
The ordering and delivery were excellent. The Charlie product is completely amazing for both of us. We love using it together. The advertisement on the site gave a great description but once you receive and use it, you will know how great it is. Truly an amazing toy for couples. Multiple uses and increases sensuality and the overall moment.
I have ED
I have ED. This helps alot,need longer, harder suction.
product as described
product as described, shipped quickly and discreetly
Probably by far the worst toy on the market
This product is absolutely horrible. No detachable part to clean separately makes extremely hard to avoid getting electronics wet. The motor speed cannot be adjusted and the suction is so strong it will lacerate you or at the very least cause severe bruising. This product went straight in the trash after a week. Save your money if you’re smart!
Reply from Cosara2026-07-20
Hello! We are sorry to hear of your experience, you would be glad to know that at Cosara we have structures and policies to ensure you get the best value for your purchase, kindly reach out to our customer service team through [email protected] and we will address your specific complaint.sharing your order number and email would be very helpful for quicker resolution.
I made a mistake and double orders a…
I made a mistake and double orders a product.. I immediately sent an email to customer support! Then within minutes I received a very nice friendly response from Dani telling me that she had taken care of my mistake and that a refund was in the works! The refund has already posted to my account! Now that’s customer service and support that goes beyond the normal.. what a fantastic experience this has been. This was my second purchase from them and both times I was treated like a gold star customer! It is so refreshing in today’s business environment to receive this kind of respect and level of service all others need to strive and achieve!! Thank You Thank You Thank You!!! I am a huge fan!! Sincerely Charles West Palm Beach Florida
Absolutely Amazing !!!!!
Good product but took a very long time…
Good product but took a very long time to ship and arrive
The product is too the product is made for someone with a small penis small for me to put…
The product is too small for me to put my penis into additionally, the AI unit I bought is not returnable and although I’ve never used it, I can’t return it
Reply from Cosara2026-07-03
Hello John! Sorry for your product experience. We have a wide range of products for each kind of individual customer, our team would be glad to refer you to our wide array of products at Cosara that would be a better fit. In case of any other issue on our Return policies, kindly contact the team through [email protected]
Terrible product
Reply from Cosara2026-07-03
Hello J Shaw! We would like to have additional information on your experience, Please reach out to our Customer Service team at [email protected], so that we can address your purchase issue promptly