i have tried emailing your customer…
i have tried emailing your customer service and received no response.The lithium battery mower you sent is faulty and i would like a complete refund.Your product is not fit for purpose.
Couameder (couameder.com) has a 1.1 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 95% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
Most reviewers were let down by their experience overall. Consumers frequently expressed deep frustration regarding products that looked drastically smaller or completely different from the original advertisements, showing terrible overall quality. Buyers also stated spending significant amounts of money on items that ultimately felt like cheap, obsolete junk rather than the functional goods they expected to receive. Though some customers noted their orders eventually arrived, the delivered merchandise failed to match any reasonable standard of utility. People additionally pointed out severe issues with missing tracking details, incorrect shipping notifications, and a frustrating lack of proper communication from the support team.
Auto-generated from all reviews of this business. For reference only.i have tried emailing your customer service and received no response.The lithium battery mower you sent is faulty and i would like a complete refund.Your product is not fit for purpose.
Ordered the product , it has arrived . Used it today, and so far so good
I should have trusted my gut on this and stayed clear but decided to risk £58. Next day delivery turned into 3 to 5 days. Now ive received an order confirmation and it's 12 to 15 working days. Company don't reply to contact, the WhatsApp number has an ai chat bot that keeps telling me to be patient. Advertising totally misrepresentative even contradicting itself if id have bothered to read it all. Stay well away from them. For what you save they just aren't worth the trouble.
I was just greeted by an advert on youtube for a £58 brushcutter "made in germany" that linked to these guys. I've been buying products from Germany for 25 years, so know the brands extremely well, as well as general prices for various product sectors, so immediately smelled a rat. On inspection, the website address and phone number are Chinese, and the domain registration is in China. In some of the photos the product is covered in Chinese writing, while another photo claims it's excellent at "cutting bamboo crops", which I doubt there's much call for in Baden-württemberg. On top of that, the alleged brand "Voneu" doesn't even exist according to Google, and it certainly isn't an established German company. So, at the very least, we know they lie a lot. Given that something like a Stihl brushcutter, which really is made in Germany, will cost you £500+ I suspect this thing is about as German as Winston Churchill. Far more likely to be Chinese tat exploiting Germany's reputation for quality. I'll be giving it a miss.
64 reviews matching