High-quality products with a unique design to accompany you on all your outings and bring you comfort wherever you are.
Written by the business, not verified by us.
Is Coziya Outdoor legit?
Coziya Outdoor (coziya-outdoor.com) has a 4.6 out of 5 rating on OK.one, based on 74 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-08-12.
Very happy about the mat, very light and easy to set up. I used it for a one-week trek and I definitely will again :))
Reply from Coziya Outdoor2024-08-24
Hi Victor,
Thank you for your great feedback! We're glad our mat met your expectations during your trek. We hope it continues to serve you well on many more adventures!
Best,
Amalia from Coziya team
I found the ad on Facebook, I must admit that I was a bit afraid but very quickly I received my order. then A small hole appreared immediately When I put one of my matresses in the river, So a made pictures and sent a mail to Coziya company hoping they would be nice to help. In the following hours a got an answer saying I would get another one for free and I did! So I highly recommend Coziya for they professionalism and nice service.
Reply from Coziya Outdoor2024-08-24
Hi Anne-Laure,
Thank you for sharing your experience! We are glad we could resolve the issue quickly and to your satisfaction. Your feedback means a lot to us. 😊
Best,
Amalia from Coziya team
I bought a matress for my little sister a year ago and kept on borrowing it from her so I finally bought another one for me! Honestly super practical, light and easy to use :)
Reply from Coziya Outdoor2024-08-24
Hi Clémence,
Thank you for your continued trust in our products! We're happy to hear that our mat has been so useful to you and your sister. Enjoy your adventures with Coziya!
Best,
Amalia from Coziya team
I ordered two mattresses after seeing the ad on Instagram that praised their super resistance. I couldn't even take them camping because they both deflated in less than 2 hours... very disappointed
Reply from Coziya Outdoor2024-08-23
Hello Michael,
We are sorry to hear that both mattresses deflated so quickly during your first use. This is not the quality we aim to provide. Please contact us so we can arrange a replacement or refund. Your satisfaction is important to us.
Best regards,
The Coziya Team
Coziya mattress is great, not the lighter one to carry, but easy to take, comfortable, solid and fast to install without blowing. 5/5 for me!
Reply from Coziya Outdoor2024-08-24
Hi,
Thank you for your positive review! We're delighted that you find our Coziya mattress comfortable and easy to use. Enjoy your adventures with it!
Best,
Amalia from Coziya team
The best mastress ever !
I bought my first coziya approximately 1 year ago and it’s just the best investment I did. I use it everywear, on the beach, sea, rock, moutain or to a sleepover with my friends, it’s super comfy and the materials are super strong. Just love it <3
Reply from Coziya Outdoor2024-08-01
Hello Liarlye,
Thank you for your enthusiastic review! We are delighted that you love your Coziya mattress and find it perfect for various activities. Your satisfaction is our priority, and we appreciate your support.
Best wishes,
Amalia from Coziya Team
I'm finally satisfied that I can truly trust in this brand, even though there's other ones proposing similar features but far away from the same quality and resistance standards
Reply from Coziya Outdoor2024-08-01
Hello Boma,
Thank you for your kind words! We are thrilled to hear that you trust our brand and appreciate the quality and resistance of our products. We strive to maintain high standards and provide exceptional service.
Best regards,
Amalia from Coziya Team
I'm so pleased! I love my mattress, I received it very quickly and the product is great. The colors are nice, the design is comfortable and it's really easy to inflate and deflate. Thank you Coziya <3
Reply from Coziya Outdoor2024-08-01
Hello Alisk,
Thank you for your kind words! We are delighted that you are pleased with your mattress and that it meets your expectations. Your satisfaction is our top priority.
Best wishes,
Amalia from Coziya Team
My girlfriend and I paid for it because we can attach them and its easy to pack, I got a trouble once but I was speaking for a week with the customers service and they was really helpfull, I recomand it +++
Reply from Coziya Outdoor2024-08-01
Hello Brice,
Thank you for your feedback! We are glad that you are satisfied with our customer service and products. Your recommendation means a lot to us.
Best regards,
Amalia from Coziya Team
I ordered 2 mattress from TikTok shop on July 9th and the tracking number shows it’s coming from China (YT2419121272112769). Before ordering I found a UK and French website advertising the Coyzia matress, both exactly the same, so I thought it was legit and spent my money. Now the UK site has vanished and a USA site has appeared. TIKTOK shop shows the package is still in China. M.yuntrack.com shows the package arrived in the UK on July 14th. 5 days to go from a factory in China to a Midlands sorting office? Nope, not realistic. At best Coziya.fr must be aware that their site is being cloned for scamming purposes and are ignoring it. At worst they are doing the scamming. As I know I will be able to get a refund from my credit card company, I will wait a couple days to see what happens next and update TrustPilot with the result.
Reply from Coziya Outdoor2024-07-17
Bonjour,
Nous avons vérifié votre numéro de commande et il ne correspond à aucune commande dans notre base de données. Il semble que vous ayez été victime d'une arnaque. En raison de notre forte présence sur les réseaux sociaux, de nombreuses personnes créent des sites frauduleux en utilisant notre contenu, nos photos et nos vidéos.
Nous tenons à préciser que le seul site officiel pour passer commande est coziya.fr. Nous n'avons aucun lien avec ces sites frauduleux et nous travaillons activement pour les signaler et les faire fermer.
Nous vous conseillons de demander un remboursement auprès de votre compagnie de carte de crédit et d'être vigilant lorsque vous commandez en ligne.
Merci de votre compréhension et de nous avoir informés de cette situation.
Cordialement,
L'équipe Coziya
My order was very late and fake. They claimed they couldn't find my address but they used the exact same excuse to my sister. The product is unbranded. No brand on the cover or the air mattress. Takes longer to pump up than they state. I asked for a refund as it wasn't as described or pictured. After much back and forth via paypal they offered a refund but I has to return the item 'fake' items to France although they implied were selling from as Australia. The package came from China. After spending $100 to return my order, paypal refunded me the full order (excluding return postage). The company's closed all instagram accounts and websites. My returned package was never picked up in France and eventually was returned to me. TOTAL SCAM. DO NOT BUY. The same thing happened to my sister except her bank refunded her without requesting she return her items. It has now been 3 months so enough time must of gone by so they can start scamming again.
IN REPLY TO COZIYA RESPONSE:
Coziya Worldwide is now advertising on Instagram again with delivery to Australia. Same as last year with all France contact details. If this is not you, so not a scam, you shshould probably look into it. I can't share the link but search for coziyaworldwide
Reply from Coziya Outdoor2024-06-10
Hi Nat, we would like to inform you that we have not found any record of your order in our database. It appears that you have not placed an order on our website.
Please note that we are a French company, and we only ship to France, Belgium, and Switzerland, not to Australia. Our products are exclusively branded and designed by us. Unfortunately, there are other brands that copy our designs, so it is possible that you may have placed your order on the wrong website. We do not ship to Australia and are NOT SCAMS
Thank you for your understanding.