The products offered are unique and…
The products offered are unique and affordable plus the site is easy to use
Cozyscity (cozyscity.com) has a 2.9 out of 5 rating on OK.one, based on 81 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 48% rate it 4 stars or higher while 47% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Consumers generally find the website very easy to navigate and deeply appreciate the wide selection of appealing clothing options available online. Many people mention that making a purchase is completely straightforward, and the entire ordering process feels very quick and smooth. Some reviewers were not happy with the items they ultimately received from the business. Customers specifically noted that the fabric quality is poor and the delivered products do not match the advertised photos. Others also mentioned significant sizing discrepancies, alongside unexpectedly long delivery times for their packages.
Auto-generated from all reviews of this business. For reference only.The products offered are unique and affordable plus the site is easy to use
If i could leave 0 stars i would They are scammers Ordered a jumper received one far to small was supposed to be large but would not have fit my 10 year old granddaughter Asked for a larger size Was promised a refund This has been going on now for over 2 months Read a review to contact bank which i have now done and got a full refund These ppl are SCAMMERS The jumper received was not wool but a very thin cotton AVOID These ppl like the PLAQUE
Easy to find the products and sizes I needed, lovely selection of items, easy to check out.
The ordering experience was fine. The true experience will be measured by its processing and delivery of the product in a timely manner. . Then I will revisit the site to rate my experience and post.
Once I have received Your product,I can then determine whether I will purchase more, judging on quality. And recommend to Family and Friends.
Easy to navigate website. Appealing-looking clothing items.
Love the style of the clothing… looking forward to receiving my order
Wonderful selection of clothing, very easy to use website, the whole process was quick and easy
Great looking products. My only problem is, I wish you would group things by what they and not just have random pages. It would be nice to see all sweaters together, all legging together. It would make shopping much easier and people would probably buy more since they wouldn't have to go through 23 pages to be sure they have what they want.
Fraudulent sites like Cozyscity.com have to be blocked to prevent others from falling victim. On the website are advertisements for non-existent products, misleading info, correspondence is very poor, no refund policy and no return address.
I would not give it any stars if that was an option. The item isn't even close to what is advertised. It's suppose to be a wool sweater but what we got was a cheap thin zip hoodie. No wool at all and even the sizes are off. We ordered a 2x and my husband can't even zip it.
How are companies like this even allowed to do business in the U.S.!? These ppl are complete scammers and they sent me a product that’s nothing like the product they’re promoting. They’re promoting knitted sweaters but they’re sending ppl cheap sweaters with a picture of knitted yarn on it .. stay away from these ppl!! I feel like the U.S work with these ppl to scam U.S. citizens.. it’s sad.
Total scam. The gartment sent was printed fabric - not the knitted garment promised. Avoid at all costs
This is a blatant scam. The product doesn’t resemble the pictures on the website at all. Getting a refund will not happen, your money has been taken and the scam is complete. Do not even consider buying from them. They should be prosecuted for this but sadly it will not happen. A disgrace 😡 These shirts are advertised on other websites so same scammers catching more people.
This company charged my bank on Tuesday, 4days ago.My bank notified me of this pending transaction, which I reported to them that i didn't action it. I then spent 3full days requesting that this company Cancel whatever order was made & on Friday night, after multiple times emailing them to cancel this order, they've advised on Friday evening that they were sending the order... Now ive dealt with bad companies in the past & have been scammed alot, although for this company to continue to ignore my multiple requests to Cancel the order,was totally ignored, DONT BUY ANYTHING FROM COZYSCITY, ITS A SCAM
Total scam! Do not buy from this seller. Item was printed fabric, very thin not thick wool. Arms very short. The image on the website looked so great a big chunky jumper. However, it must have been enhanced by A.I.
Very bad company to deal with. Its a scam, the shirt they send you is a cheap fabric printed with a blurry image. And when you take a picture of it it looks at what they advertise so if you complain it is very difficult to show in real the product you got. I wish I had read Trustpilot before purchasing from this company that pretend its American but in real its from China. Am still waiting for a refund after many message to them and they dont respond after a while. My advice do not buy anything from them.
81 reviews matching