It was easy to look at the shoes
It was easy to look at the shoes. I ordered them online today and then seen an article for bye one get one! So do I get a free pair? I would love that
At Orthora Footwear, we believe that the right pair of shoes can make a meaningful difference in your day. Our mission is to create comfortable, supportive footwear for people who spend long hours on their feet, whether you're a healthcare professional, teacher, retail associate, warehouse worker, hospitality employee, or anyone whose work demands hours of standing and walking.Our shoes are thoughtfully designed to provide lasting comfort, stability, and support throughout the day, especially on hard surfaces like concrete floors. We focus on combining practical features with everyday style, so you don't have to choose between feeling good and looking good.Customer feedback is at the heart of everything we do. We continuously refine our products based on real experiences to improve comfort, fit, and performance. Our goal is not only to deliver quality footwear but also to provide responsive customer service that supports you before and after your purchase.At Orthora Footwear, we understand the challenges of demanding workdays because our products are created with hardworking people in mind. We're committed to helping our customers stay comfortable, confident, and supported through every step of their day, making every shift a little easier and every journey more comfortable.
Written by the business, not verified by us.Orthora Footwear (orthora-footwear.com) has a 4.3 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 62% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the dedicated customer support team, mentioning that inquiries receive rapid, helpful replies and issues are handled promptly. Consumers also highlight that the website is exceptionally user friendly, making the ordering process straightforward and smooth from start to finish. However, some customers also noted frustrating issues with incorrect sizing, mentioning that the received shoes were significantly larger than expected. A small group of reviewers additionally experienced difficulties when trying to process product returns or secure full refunds. Others pointed out occasional shipping delays that impacted their overall timeline.
Auto-generated from all reviews of this business. For reference only.It was easy to look at the shoes. I ordered them online today and then seen an article for bye one get one! So do I get a free pair? I would love that
The shoes don't fit so I wanted to return them. They supposedly have a 45 day money back guarantee. Their first suggestion was that I give them even more money and try a different style. I declined that. Their next offer was to give me 10% refund. That's right. A whole $6 back for something I can't wear. So much for their money back guarantee. DO NOT PURCHASE FROM THEM!!!!!
Hi, Thank you for your wonderful feedback! 😊 We’re so glad to hear that you found the product you were looking for easily. We truly appreciate your support and hope you enjoy your new shoes! ❤️ Orthora Footwear
I’ve never dealt with such a difficult and frustrating experience with wanting to do a simple return for a pair of shoes for my elderly mother. They contradict themselves on every email message they’ve sent me. Saying “we offer free exchange” but then said to charge 19.95?
Hi Mars, I’m truly sorry to hear about your frustrating experience with the return and exchange process, especially while trying to arrange a simple return for your elderly mother. We understand how confusing it can be when the information provided does not seem consistent, and we sincerely apologize for the inconvenience. We’d really appreciate the opportunity to look into your specific case and clarify what happened. Unfortunately, we weren’t able to locate your order using the information available in this review. If you could email us your order number, the full name used for the purchase, or the email address used at checkout, our team will review the details and work to provide you with a clear resolution. Please contact us at [email protected]. We truly value your feedback and hope we can turn this experience around for you. Orthora Footwear
I had to exchange 3 pairs of shoes because my usual size in orthora shoes was small so i emailed support and they were great about getting me another size in all 3 shoes that will fit. Maybe let customers know that the shoes run small and to order the next size up from their usual shoe size. Once i receive my new shoes i’d be willing to let everyone know how i feel about the shoes o cd i work a 12hr shift in them. Shaun RN
Hi Shaun, Thank you so much for sharing your experience, Shaun! 😊 We’re glad to hear that our support team was able to assist you with exchanging all three pairs and finding a better size for you. We truly appreciate your helpful feedback regarding sizing, especially for customers who plan to wear their shoes during long 12-hour shifts. We’ll certainly take your suggestion into consideration as we continue improving how we communicate our sizing information. We hope your new pairs fit comfortably and perform well during your shifts. We’d love to hear how they work out for you! ❤️ Orthora Footwear
I’m hoping just 1 pair of the white shoes are being sent to me at my size of woman’s 8 or 8.5. It was about 64.00 for the shoes and sending them. I just want to try them out. They look like what I’m wanting. Please check into this so I don’t receive more than 1 pair. 😊 Thank you.
Hi Cynthia, Thank you for reaching out! 😊 We’d be happy to check your order and confirm that only one pair of white shoes in your preferred size (Women’s 8 or 8.5) is being sent. Unfortunately, we weren’t able to locate your order using the information available in your review. If you could email us your order number, full name used for the purchase, or email address used at checkout, our support team will be happy to look into this and confirm the order details for you. Please contact us at [email protected], and we’ll be glad to assist you as quickly as possible. ❤️ Orthora Footwear
Hi Connie, Thank you for your feedback! 😊 We’re glad to hear that you found the ordering process simple and the checkout quick and easy. We truly appreciate your support and are happy to have you as an Orthora Footwear customer! ❤️ Orthora Footwear
Hi Laura, Thank you so much for your kind words! 😊 We’re thrilled to hear that you had a great experience. We truly appreciate your support and taking the time to share your feedback with us! ❤️ Orthora Footwear
Everything was great at ordering and paying, I would not change a thing. It was real easy to order and pay.
Hi Sue, Thank you for your wonderful feedback! 😊 We’re so glad to hear that you found the ordering and payment process easy and seamless. It’s wonderful to know that everything went smoothly from start to finish. We truly appreciate your support and are grateful that you chose Orthora Footwear! ❤️ Orthora Footwear
What an Exceptional Company! I never thought I would experience such satisfaction with a shoe Company that cares for their customers!! Everyone with the customer service team went above my expectations ! Thank you for helping me.
Hi Heather, Thank you so much for your incredibly kind words! ❤️ We’re truly honored to hear that our customer service team exceeded your expectations. Knowing that you felt cared for and supported means so much to us. We genuinely appreciate your trust in Orthora Footwear and are grateful that you took the time to share your experience. 😊 Orthora Footwear
Excellent Jenny did a wonderful job helping me. She provided me with a very quick and fulfilling resolution. I’m excited to get these new shoes. The old shoes will go to a good home. I’m hoping that these new shoes will give me the support I need within the shoe itself. As I have a balancing issue, the stretching material was very difficult for my feet to remain solidly balanced. Thank you, Jenny for being here! Your customer service is very much appreciated on my end. I hope the next bonus/raise will be coming your way! Take good care of your smile Thanks Orthora!
Hi Alexandra, Thank you so much for your wonderful and thoughtful review! 😊 We’re delighted to hear that Jenny was able to provide you with a quick and satisfying resolution. We’ll be sure to share your kind words with her — we know they’ll mean a lot! We truly hope your new shoes provide the support, comfort, and stability you’re looking for. We also appreciate you giving your previous pair a good home. ❤️ Thank you again for your trust, your kind words, and for choosing Orthora. We’re wishing you many comfortable steps ahead! Orthora Footwear
I kept seeing your ad between rounds of my online games. I’m a shoe nut so I scrolled through your site several times. The shoes purpose is clearly to be comfortable for long shifts so I ordered a pair for my sister. She is a CT Technician at our local hospital. She chose the style and color and we’re waiting to try them out! Ordering was easy. Thanks!
Hi Debbie, Thank you so much for sharing your experience! 😊 We’re delighted to hear that you found our website easy to navigate and that you chose a pair for your sister, especially given the long hours she spends on her feet as a CT Technician. We truly hope she loves the style and color she selected and finds them comfortable throughout her busy shifts! ❤️ We really appreciate you taking the time to share your experience and choosing Orthora Footwear. Orthora Footwear
Customer service was excellent. My shoes did not fit and they were so accommodating in helping me get the correct size. Would highly recommend this company.
Hi Georgann, Thank you so much for your wonderful feedback! ❤️ We’re thrilled to hear that our customer service team was able to assist you with finding the correct size. Making sure our customers feel supported and comfortable is very important to us, and we truly appreciate your kind words and recommendation. 😊 Orthora Footwear
Hi Cindy, Thank you for your feedback! ❤️ We’re so glad to hear that you found the process simple and easy to use. We truly appreciate you choosing Orthora Footwear and taking the time to share your experience with us. 😊 Orthora Footwear
Everybody was very helpful in helping me to get my size correct and my order being processed correctly in a timely matter.
Hi Jennie, Thank you so much for your kind words! ❤️ We’re delighted to hear that our team was able to help you find the right size and ensure your order was processed smoothly and promptly. Your satisfaction means a lot to us, and we truly appreciate you choosing Orthora Footwear. 😊 Orthora Footwear
Easy, good price
Hi Ann, Thank you for your feedback! 😊 We’re glad to hear you found the ordering process easy and the price appealing. We truly appreciate your support! Orthora Footwear
You did respond in a timely manner to my emails and a cancellation was approved. I’m expecting the full refund. Very pleased.
They made it easy and acceptable to get a replacement size of the shoe. Many companies who sell on the internet are very hard to deal with if there is a problem but orthora customer service was responsive, helpful and fair.
The website is easy to use and navigate. I cannot wait to get my shoes and give them a try!
Easy to pick out then check out!! Great!!
110 reviews matching