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Vehicles & Transportation

CPD Carnet

34 reviews

4.634 reviews
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About CPD Carnet

Data updated
Website
cpdcarnet.com
Category
Vehicles & Transportation
Location
United States · Cary
Status
Unclaimed
Replies to negative
100% (2/2)
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Is CPD Carnet legit?

CPD Carnet (cpdcarnet.com) has a 4.6 out of 5 rating on OK.one, based on 34 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

R
Rajesh · 1 review · Verified ·

these people are the best of the best…

these people are the best of the best amazing service.

T
Tom · 1 review · Verified ·

No other choice than to do business…

No other choice than to do business with boomerang carnet if North American. They complicate things and ask for exorbitant prices to be paid. Takes the fun out of traveling with your own vehicle. Would not recommend.

Reply from CPD Carnet2019-07-02

Dear Tom: I'm sorry to hear that your experience with the Carnet de Passage was so unpleasant. We will reach out to you privately to better understand your complaint. Sincerely, Leslie August, COO

T
Tommi Keranen · 2 reviews · Verified · Experienced 2018-11-06 ·

Prompt replies

Prompt replies, straight forward process despite it being a rather confusing subject and timely deliveries. Thanks to Shannon especially!

R
Robert · 1 review · Verified ·

Got the job done quickly and effectively

V
Victor · 1 review · Verified ·

Excellent communication and service.

J
JL · 2 reviews · Verified ·

Overall good experience

Overall good experience, but unlike their ATA Carnets, the process is done via antiquated printed forms and back-and-forth communication instead of via an online tool/form. They always did respond quickly quickly to any questions that I had and provided documentation on time.

Reply from CPD Carnet2018-06-01

JL - Ah yes, it is unfortunate that the CPD process is still manual. The international authorities are working on an automated version so hopefully the process will become more automated in the future. Thank you for your feedback and you business. Leslie August

K
Kenneth · 2 reviews · Verified ·

Everything was done on time!!

Reply from CPD Carnet2018-06-01

Thank you for the feedback Kenneth. We strive for timeliness! Regards, Leslie August

R
Robert · 1 review · Verified ·

Had to have two carnets and then all…

Had to have two carnets and then all was good to go

A
Abdus · 1 review · Verified ·

I got help when ever it needed

I got help when ever it needed. Thank you Boomerang Carnet.

Reply from CPD Carnet2018-05-24

Abdus, I hope your journey is going well. Thank you for your ongoing trust in our service and support. Leslie August

H
Helmut · 1 review · Verified ·

excellent

very quick and competent

Reply from CPD Carnet2018-05-24

Helmut, it's a pleasure to hear from you. Thank you for your feedback. Leslie August

A
Andy Skinner · 8 reviews · Verified ·

The service and efficiency they offer…

The service and efficiency they offer is second to non so I recommend to anyone. We have used them for 2-years running and will continue to.

Reply from CPD Carnet2018-05-24

Andy we look forward to continuing to service your CPD needs. Safe travels! Leslie August

T
Tom · 1 review · Verified ·

Highly Recommend

We have been traveling for two years with our American Toyota 4Runner. CPD Carnet's professional staff has answer every question and provided work arounds (Our carnet expires and we are in India, what do we do?) to our problems. I highly recommend CPD Carnet to anyone requiring a carnet policy. Tom Tx, USA & Currently in Porec, Croatia

Reply from CPD Carnet2018-05-24

Thank you for the feedback Tom and safe travels as you continue your journey. Leslie August

A
Allan Law · 2 reviews · Verified ·

easy and great experience

easy and great experience. Thank you for all your help. I will be using this service again t=in the future.

Reply from CPD Carnet2018-05-24

Allan, Thank you for your feedback. We look forward to working with you for your next journey! Leslie August

M
Mike · 1 review · Verified ·

Months to get the thing

Months to get the thing. Months to clear the thing. A litany of nonsense excuses and non-communication in the interim. A person takes a vacation and an entire segment of their operations grinds to a halt. Too bad there's no alternative. ...in fact, why is a regulatory monopoly even looking for ratings? Do people rate the DMV too? I would give my local DMV 3 stars.

Reply from CPD Carnet2018-05-23

Dear Mike, I am sorry that our service did not meet your expectations. Without knowing exactly the circumstances I can't address the specifics but I can assure you that your experience is not what we aspire to. If you would like me to research the specifics of your experience to determine if we can rectify it, I would be happy to attempt to do that. Sincerely, Leslie August, 847-852-3103.