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Vehicles & Transportation

CPD Carnet

34 reviews

4.634 reviews
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About CPD Carnet

Data updated
Website
cpdcarnet.com
Category
Vehicles & Transportation
Location
United States · Cary
Status
Unclaimed
Replies to negative
100% (2/2)
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Is CPD Carnet legit?

CPD Carnet (cpdcarnet.com) has a 4.6 out of 5 rating on OK.one, based on 34 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

H
Herzberg · 1 review · Verified · Experienced 2025-03-25 ·

Perfect thanks to Leah who is always in…

Perfect thanks to Leah who is always in for an extra mile. Can not be better, 15 out of 10 Stefan

Reply from CPD Carnet2025-03-26

Dear Mr. Herzberg, Thank you very much for your business! boomerang carnets appreciates it very much, as well as your 5-star rating - WOW! We appreciate your taking time to let us know how we're doing and for mentioning Leah's assistance. Thank you. Many Happy Returns, [email protected]

P
Patrick Bernier · 2 reviews · Verified · Experienced 2025-03-18 ·

Very helpful

Great service from A to Z with Leah!

Reply from CPD Carnet2025-03-19

Dear Patrick, Thank you very much for your business! boomerang carnets appreciates it, as well as your 5-star rating. Thank you. We know how busy everyone is and appreciate your taking a moment to let us know how we're doing. Thank you for mentioning Leah's assistance. We hope your travels are smooth, [email protected]

S
Serge Lafreniere · 1 review · Verified · Experienced 2025-01-07 ·

Leah Orgrzeh

Leah Orgrzeh She was very good help my first phone call. She did her best to help me sometime. It’s not easy to understand, but she always answer my call , my email Thx to you

Reply from CPD Carnet2025-01-13

Dear Serge, Thank you very much for your business! boomerang carnets appreciates it, as well as your 5-star rating. Thank you. We're pleased your customer experience was "very good" and thank you for taking a moment to let us know how we're doing. Thank you for mentioning Leah's assistance. Many Happy Returns, [email protected]

b
bill autobysolutions.com · 1 review · Verified · Experienced 2024-12-03 ·

Response time very slow

Response time for every email was very slow. Don’t leave it to the last minute as the process takes a long time.

Reply from CPD Carnet2024-12-10

Dear Bill, First of all, thank you for your business. boomerang carnets appreciates it very much, as well as your comments regarding the CPD process. As you know, the processing time is a bit long, anywhere between 5 - 10 days, typically. This is because there are requirements that normally take the customer time to fulfill. Your carnet was issued to you in 9 days including over the U.S.'s long Thanksgiving weekend. We apologize for the frustration this caused. Please call Leah Ogryzek if there are additional details of the process you feel should be discussed. Thank you for your 3-star rating. [email protected]

J
Jacques Belanger · 5 reviews · Verified · Experienced 2024-07-09 ·

The staff was very very efficient in…

The staff was very very efficient in producing the Carnet de passage on time.

Reply from CPD Carnet2024-07-18

Dear Jacques, Thank you very much for your business! boomerang carnets appreciates it, as well as your 5-star rating. Thank you. We're pleased your customer experience was satisfactory and our "staff was efficient" because your satisfaction is our #1 priority. Please come back (like a boomerang) when you need another carnet. We hope your travels are smooth and the trip a success, [email protected]

G
Greg · 3 reviews · Verified · Experienced 2024-02-15 ·

Questions answered and great communication!

The staff at Boomerang were very helpful and addressed all of our questions. Communication was very good. Bonnie and Leah helped us through every step of the way and made the entire process comfortable.

Reply from CPD Carnet2024-02-19

Dear Greg, Thank you very much for your business! boomerang carnets appreciates it very much, as well as your 5-star rating. Thank you. Your customer experience is a priority for us and we're pleased Bonnie and Leah provided "great" service. Thank you for mentioning their assistance. Many Happy Returns, [email protected]

C
CHARLES AARONS · 2 reviews · Verified · Experienced 2024-01-17 ·

Very painless

Very painless. Leah Ogryzek is excellent.

Reply from CPD Carnet2024-01-18

Dear Charles, boomerang carnets is pleased you had a pain free customer experience! Thank you for letting us know and for your business. We appreciate it very much. Thank you for your 5-star rating and for mentioning Leah's assistance. We know how busy everyone is and your taking a moment to leave a review means a lot to us. We hope your travels are smooth and successful! [email protected]

R
Remy Pelletier · 2 reviews · Verified · Experienced 2023-12-05 ·

The experience with the company is so…

The experience with the company is so great ! Leah Ogryzek giving an incredible service. I push her and never told me anything wrong, she's so professional !

Reply from CPD Carnet2023-12-06

Dear Remy, Thank you very much for your business! boomerang carnets appreciates it very much, as well as your 5-star rating. Thank you. We're pleased your customer experience was "great" because we make that our top priority. Thank you for mentioning Leah's assistance. Many Happy Returns, [email protected]

R
Robert Gaspari · 1 review · Verified · Experienced 2023-08-08 ·

Quick Response

Her response was quick. She gave me all the information I needed for the application as well as the amount. The process went smooth and easy. Hopefully I'll have my CDP in a few days. Thank you

Reply from CPD Carnet2023-08-08

Dear Robert, Thank you very much for your business! boomerang carnets appreciates it very much, as well as your 5-star rating. Thank you. Your customer experience is our top priority. We're pleased you received quick, complete information from Leah, and found the process to be smooth and easy. Thank you for your feedback. We hope you have a terrific world adventure! Many Happy Returns, [email protected]

M
Matt Hopkins · 1 review · Verified · Experienced 2023-06-21 ·

Fast

Fast, and Leah was great, nothing beats calling and having your accounts person pick up first thing

Reply from CPD Carnet2023-06-27

Dear Matt, Thank you very much for your business! boomerang carnets appreciates it very much, as well as your 5-star rating. Thank you. Your customer experience is very important to us and we appreciate your mentioning Leah's assistance. We hope your overlanding adventures are excellent! [email protected]

C
Cameron Healy · 1 review · Verified ·

CDP Service

My agent Kiel Ursin did a great job of informing me of the process, was very responsive in his communication and followed through a timely manner with all of his commitments. I easily offer all give stars!

Reply from CPD Carnet2022-08-30

Dear Cameron, Thank you very much for your 5-star rating and review - wow! boomerang carnets is pleased your customer experience was satisfactory. Thank you for mentioning Kiel's assistance. We're happy you think he did a "great job". We hope your travels are extraordinary and wish you many happy returns, [email protected] (Moira)

雲
雲野和幸 · 1 review · Verified ·

Great service!!

Kiel helped me a lot. I have been traveling all over the world with truck and camper for more than 3 years. I will not able to travel without his support in Africa. I really appreciate for his help.

Reply from CPD Carnet2022-07-06

Thank you very much for your 5-star rating and review! boomerang carnets is very appreciative of the feedback on your customer experience. Thank you for mentioning Kiel's assistance. We're pleased you can now travel Africa with your truck and camper. Enjoy traveling the world in your vehicles. Many Happy Returns, [email protected]

R
Russ · 3 reviews · Verified ·

A pleasure to deal with

A pleasure to deal with. Kiel Ursin was the consummate professional; diligent, helpful and responsive. C Russell Cmolik

Reply from CPD Carnet2022-05-31

Dear Russ, Thank you very much for the 5-star rating and review! We appreciate your feedback very much. Your business is very important to boomerang carnets and we're pleased your customer experience was "a pleasure". And, thank you for mentioning Kiel's assistance with your CPD (The Vehicle Passport). Enjoy your travels and, Many Happy Returns, [email protected] (Moira)

C
Chris · 2 reviews · Verified ·

Kiel is knowledgeable and offered great…

Kiel is knowledgeable and offered great insight regarding the renewal of our carnets. He ais very responsive and ensured our documents were completed and delivered on time.

Reply from CPD Carnet2022-04-14

Dear Chris, Thank you very much for the 5-star rating and review of your customer experience with boomerang carnets! We appreciate your mention of Kiel's assistance. Your business is very important to us and we respect the time you took to provide feedback. Enjoy safe travels, [email protected]

a
adeoke olanrewaju · 1 review ·

Quality Customer Service

They were so hospitable in their reception to their customer, prompt address to enquiries and logistics service

Reply from CPD Carnet2021-04-15

Dear Adeoke, thank you very much for your 4-star rating and a review that will be helpful to others! boomerang carnets is delighted you experienced good service from our team and hope you'll come back again because your business is very important to us. Many Happy Returns, [email protected]

E
Ernie · 1 review · Verified ·

I cant think of any way to improve my…

I cant think of any way to improve my experience, keep up the good work.

Reply from CPD Carnet2020-04-10

Dear Ernie, thank you very much for the 5-star review. WOW! boomerang carnets couldn't be happier. We're especially pleased your experience was positive! We appreciate your taking time out of your day to give us valuable feedback. We know how busy everyone is these days. Thank you very much for your business and, as always, safe travels - [email protected]

M
Maggie · 2 reviews · Verified ·

Professional and uncomplicated!

The staff were kind and helpful and timely on their submissions. Full of good advice which we heeded and our vehicles s now in Australia without complication. We will definitely use their services again!

Reply from CPD Carnet2020-04-10

Dear Maggie, boomerang carnets is so appreciative of the 5-stars you just left us, WOW! And, thank you for the helpful feedback. We hope these comments help others, they certainly help us. We're glad your vehicle made it to Australia without a hitch and look forward to assisting you in the future. [email protected]

R
Robert · 3 reviews · Verified ·

Very professional.

J
Jean Copas · 2 reviews · Verified ·

Shannon Thompson is the best!

We were so grateful that we had someone who walked us through the process every step of the way. There was a lot of money involved and this was our first time. Shannon was knowledgeable, patient, articulate, and very reassuring. She made the process easy for us and put our minds at ease. We have told other travelers about our experience as it is always nice to find someone you can trust to get the job done!

G
Geoff · 2 reviews · Verified ·

I was surprised how easy the process…

I was surprised how easy the process was. Great customer service.