Bad customer services
Bad customer services. Can’t get customer service rep. Office closed???
CreditYES: Your Trusted Source for Auto Loans Pre-Qualify Now Learn About Us Auto Finance Options Frequently Asked QuestionsAt CreditYES, we have been helping individuals with less-than-perfect credit secure financing for new and used vehicles since 2004. Our advanced system prequalifies and connects you with reputable dealerships in your area, making it easier to find the perfect car for your needs and budget.We understand that buying a car can be stressful, especially if you have less-than-perfect credit. That's why we specialize in tailoring our services to meet the unique needs of each customer, regardless of their credit history. Our team of knowledgeable and compassionate credit experts is available 24/7 to answer any questions and provide support throughout the process.To date, we have assisted over 1 million people in getting the cars they deserve and can afford. Let CreditYES be your partner in driving towards financial success. Trust us to help you get behind the wheel today.
Written by the business, not verified by us.CreditYES® (credityes.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-11.
Bad customer services. Can’t get customer service rep. Office closed???
Faith is a 5 star auto sales & finance lady.
When i initially sent in an application, i was told i was pre-approved and all i had to do was go inside to fill out the paperwork and pick a car. I was told this twice! I got there and at first I was pretty excited because I have been car searching for a month and kept getting denied because of my credit score. I was also told potentially no money down, just depended on the car. The first person who helped me was very polite and so nice! But the salesman or whatever he was...was condescending and not at all helpful! He ran my credit again and then said I needed to put down $7000- didn't ask what kind of car or anything- just immediately went into money. Then he said that credit yes is NOT a dealership but a credit repair company, so I felt very lied to. Then he kept bringing up how much money he made and all this stuff that had nothing to do with why i was there. I firmly believe all he did was run my credit, because he was not in the back for very long and when he was out in the front he was either outside on his phone or talking to other people. I left there very disappointed and on the verge of tears because I felt like i was not helped in any way and was very upset about the way i was treated. He also told me i was pre-approved but I wasn't listening to the numbers being provided and all he did was provide just that one number- it was all around a horrible experience
It was my first time financing. They were really welcoming & friendly employees. I went there with low credit score but they figured it out and it went well. Finally I was able to get my dream car 2017 Honda Civic. I really love it. I’m recommended to go this place to do finance.
Despite my finances not being the best, I was always treated with dignity and professionalism. It made me want to come back in the future.
My experience with PLATINUM MITSUBISHI was WONDERFUL !!! My salesperson was REBECCA. ( Becky ) Becky is warm, gracious, detail - oriented and professional ! She is a gifted connector and communicator ! I could not be happier ! Mike the sales manager with whom I spoke listened with attention and care, and was highly professional ! And, Holly who handled all the paperwork and financial details has every lovely quality that Becky and Mike have !!! And, I met and spent special moments with LAUREN too ! Everyone with whom I met is at the " TOP OF THEIR GAME professionally.....and, also at the top of the HEART/ PEOPLE SKILLS GAME ! Just a POSITIVE, PROFESSIONAL and UPLIFTING experience in everyway !!! I am 69 years old, and have MULTIPLE SCHLEROSIS. I have been in and out of a wheelchair, and the hospital, and spoonfed for 3 days in my worst flare....when my arms did not work. For almost 40 years I have worked tirelessly to figure out how to manage MS and keep this challenge in remission. At long last, I am able to do so. 🎉🎈🎉🎈🎉🎈🎉🎈🎉🎈 I have not owned a car in 13 years ! My life and my CREDIT are being rebuilt ! THANK YOU CREDIT YES and PLATINUM MITSUBISHI for your support, your care, your professionalism ! You have gone above and beyond to help me to begin again. I am humbled !!! I am GRATEFUL !!! And, I AM IN LOVE with my " new to me " VOLVO SUV. I named her MOLLY. 😊🌈🎈💚🌻 THANK YOU !!! THANK YOU !!! THANK YOU !!! HUGS to EVERYONE !!! 😊❤️
I love the effort of waiting on me. As well as the efforts to work with people who credit who credit is far from perfect. I didn't like the fact after all the paperwork and process, They couldn't even contact you back to inform of application approval or denied.
It was ok. Just needed money down
I’m not sure I think it was on the car lots end not on urs
Great experience working with Zachary,and the rest of the crew
Most excellent news and a fantastic congrats for you!!!!
Biff was just the best didn't make you feel uneasy. Everything was explained very good. Thank you Bev
Excellent news!!! So happy you got great service. Thank you kindly. Drive Safely!!!
Amani was very nice and attentive through the whole process :)
So nice to hear. We appreciate your comments and wish the best. Happy 4th!!!
Making the car business great again. Congrats!!
Austin did an amazing job finding a car thay fit my family needs and helped me get the rate i needed as well.
Believe in Nice is exactly what they do!! Congrats!!!
She let me know everything I needed before I went to the car lot so I would be prepared
Time is money and you got to save both!!! Congrats!!! Enjoy your new ride and drive safely!!
People are very polite and helpful nice and not pushy but quick
That's awesome. Quick car buying process. That is what you got!! Congrats!!!
Jessica was great! She made the experience seamless! Every one I spoke to were professional and helpful. My only complaints are the car had mats in the picture and now they can't locate them along with the extra key.
Congrats on you new purchase!!! Drive safely!!
This project is completely a joke. Everyone still involved in the project should stop doing so right away. this is the best caution for everyone to Immediately take action, FLLLC is every investors choice.
The salesman James went out of his way to find the car that I wanted
Best news of the week!!! So happy you got what you deserved!! Congrats and thank you!!
102 reviews matching