CrystalMaggie (crystalmaggie.com) has a 4.1 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 73% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; 33 of them were added in the last 12 months. Last updated 2026-08-10.
I get dice from this seller regularly, and I am always happy with what I receive. Packages arrive promptly, and the times I have worked with customer service have gone smoothly. If you like random pulls, I do recommend their mystery dice.
Every dice set we've ordered from Crystal Maggie has been incredible in terms of appearance and quality, and shipping was reasonable both in price and duration.
J
Jeff D · 1 review · Verified · Experienced 2026-05-20 ·
★★★★★
Great dice!
Great dice! These look exactly as advertised. Shipment was very professional and expedient. I was very impressed with their craftsmanship and service.
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Ryan Johnson · 1 review · Experienced 2026-06-21 ·
★★★★★
Custom Chonk dice
Got a custom chonk dice with custom icons instead of numbers made by CrystalMaggie and honestly blown away by their result :)
Their communication was brilliant and the product is beautifully made, nice and glossy and you can tell they took great care with making this!. will definitely be buying from them again in the future :)
G
Gary London · 18 reviews · Experienced 2026-06-08 ·
★★★★★
Crystal Maggie creates some of the best…
Crystal Maggie creates some of the best dice I’ve ever had the joy of rolling.
The customer service is excellent, always polite and so helpful.
I’ve currently bought 5 sets and I’m looking for the next!
P
Peter Nilsson · 2 reviews · Experienced 2026-04-29 ·
★★★★★
Dice arrived quickly, but...
Dice arrived quickly, but were scratched and scuffed despite being delivered in a foam lined box... Looked like they had been used for a good couple of years, now I'll have to spend more time and money to get them polished.
I don't really understand how Chessex dice, for instance, which are delivered piled on top of eachother in a plastic box, are delivered with great finish, but these premium dice delivered in a padded cardboard box without room to move around and bump into eachother can arrive looking like they've been rolled around on someone's gravel driveway...
Update: customer service got in touch with me and offered to replace the dice free of charge. This makes me confident that they are a serious company and the low quality of the first set of dice was a one-off occurrence.
The new dice were a lot better and I have updated my score from a 2 to a 5, as this better reflects my total experience!
Terrible customer service, and items are mass produced and drop shipped from China. Not the “custom made” shop they claim to be. I ordered a dice & box & necklace set, and they didn’t ship the necklace, then claimed the misleading title was so people can “choose.” Terrible quality on the dice & the box— the box will not shut. Will be filing a chargeback with my card for how inaccurate and awful their product is!
I recently got into DND and knew I would want a special dice set and this one was perfect! It’s beautiful and elegant and I feel like it can work with any character you play. Not to mention the custom boxes are gorgeous! They arrived a little later than I anticipated, but I was able to easily track the package and be sure it was safe. The only thing that could maybe use some improvement are the very sharp edges on the dice, but it’s not a big deal as long as this isn’t given to a young child. I’m so happy with them and excited to use them for my next game!
Arrived quickly and the dice were beautiful. Will order from them again!
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Christian E. · 1 review · Experienced 2026-02-22 ·
★★★★★
Great service and products.
The personal from CrystalMaggie was very caring, attentive and professional. When I ordered dice, there were problems with the packages, not one, but two times.
The first time the package was damaged (or at least the tracking page said that, it really never reached me). The second time, the items in the package were stolen.
The shop responded quickly to these events, they gladly sent me replacements for the products, they even gave me some extra to compensate.
The dices and boxes are gorgeous, very well made, little to no defects (I bought dices in other shops so I know what little defects to expect). And overall a delight to the eye.
The dices that have items inside (in this case. Axolotl) made me think that maybe I should get more of the style another day.
I reached out to them because i always like to have an extra D6 with my sets and the colour i wanted wasn’t available as a single D6. They were able to add one to the order for me and made the process so easy.
I wanted custom cat dice with the picture of my cats for my GF and they made them PERFECTLY!!
I sent them pics and they added them to the dice and I cant be happier with the result! They even sent them in a cat themed box for me! 🥹 10/10
The dice themselves came out great. They pretty much look like the product online. I do feel like I need to clean them more, I got the glass dice.
I would suggest ordering far in advance if you need anything by a certain date at shipping just takes a while.
Beautiful dice, good communication and approachable prices for the quality you get.
Have bought a couple of things from them now and haven't been even the slightest bit disappointed.
I’ve had some beautiful dice however the fox one was awful the blue is no where near as blue and the snow effect was just one blob which made it look unintentional and rubbish, when I asked if they could replace it I had met with multiple nos, so yeah you can get some nice sets but they won’t replace anything on the premise of it’s “handmade” and they can all look different.
T
Tracie · 3 reviews · Experienced 2025-12-17 ·
★★★★★
I ordered Dice and necklace set
I ordered Dice and necklace set
I got the Dice but no necklace
I have emailed but no response
Not happy at all.
So many beautiful dice to choose from. Easy tracking your package. GREAT customer service. Quick reply and so helpful with everything.
D
D BA · 3 reviews · Verified · Experienced 2025-11-20 ·
★★★★★
Exactly what I wanted
Exactly what I wanted! Absolutely amazing and so well done!
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OsobaMello · 2 reviews · Experienced 2025-12-18 ·
★★★★★
Worth the price!
I'm very pleased with the set itself and how fast was the delivery! Ordered 18 Dec and on 30 Dec already received.
Customer service was also swift and helpful, I can totally recommend!
I'm located in Poland, so probably that's why it's swifter than to US :)