Great animal rescue
I love the way you send out updates on the animals being helped. I fell in love with Ernie and was so happy that he got a loving forever home.
About CUDDLY
Data updated- Website
- cuddly.com
- Category
- Animals & Pets
- Location
- United States · Seal Beach
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 50% (1/2)
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Is CUDDLY legit?
CUDDLY (cuddly.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
Great animal organization
Seems like a really transparent rescue that does good work. The donation is secure and you feel like it's going where you want it to go
Foster, Adopt, Donate, Volunteer
Thank you for Raising Awareness to Animal Cruelty, and supporting the Rescues and Rescuers who are the voice for the voiceless!
Great
Great love it
Reply from CUDDLY2026-08-03
Thank you for being part of what we're building. Your generosity helps strengthen the bridge between donors and the animal welfare organizations that depend on their support.
Cuddly is an extraordinary platform to…
Cuddly is an extraordinary platform to help support a plethora of animals by reaching out to communities by sharing and networking. I have been an avid and loyal supporter for many of them. I am absolutely grateful for them and appreciate their commitment 🙏 ❤️
Reply from CUDDLY2026-08-03
Thank you for your kind words and continued support. It's people like you who make it possible for rescue organizations to keep doing their incredible work.
Cuddly presents the truth of the situations of all this animals
You beautifully describe the situation. These animals are in and show a real connection to the shelters or caregivers and the need of these animals. Happy to be able to help.
Reply from CUDDLY2026-08-03
Reviews like yours inspire our whole team. Thank you for trusting CUDDLY as your platform for supporting animal welfare. The animals on our site are so grateful for your support.
Not just disappointed, but disturbed by their company’s leadership.
Well I started out excited only to be extremely disappointed and honestly left feeling disturbed by the way the regional of DFW Karson Goldbach handles things. I worked a couple events, one was even alongside here where she told me I was doing great, i was even made aware I was requested at their events by the other rescue organizations like miles of hope. I asked how to get accounts set up with cuddly as well and never got the set up directions either. Their regional decided to send my rescues content to a repost page that takes donations away from rescues and not only did they use our content, made up a random untrue story about the dog they posted, then when we asked for our rescue to be credited for transparency (my cofounder and husband was fully visible in one of the photos taken during OUR RESCUES organized adoption event) they took down the post and the rep Karson Goldbach called my personal phone to pretty much try to press into me and bully me into letting them do it. It wasn’t just some girl calling me that upset me, it was how sharp she was, and how all over the place she was trying to essentially make me be okay with them not crediting our rescue for OUR WORK they were presenting with a FALSE story. Here are just a couple quotes from the conversation; brace yourself for the problematic last one. “I told them not to tag you or credit you” “Well it’s on the internet so there is really nothing you can do” “Well if they have to credit you, there will be no more sharing the Sherman Animal Shelter at all in the future” This is supposed to be a company that cares about shelter pets. How in the world is this the regional rep? Appearances are NOT what they appear online especially if this is how their leadership operates. Side note: they took the content from a shelter support folder that was made up from our evaluations, and efforts to find the dog placement. It wasn’t published on the internet anywhere but on our rescues page overviewing the event. My husband is a professional athlete, even I have to get approval before posting him. The ethics are not there for leadership so how can it be there in the company for any aspect? And yes I have a photo of the call log
Trusted way to help animals in need.
I like that I can help many animals all over the world. Every little bit helps and it’s a secure way to make a difference.
Delivery is timely
Delivery is timely. Customer service is great.
Reply from CUDDLY2026-08-03
Thank you for your wonderful review! Knowing our platform is making it easier to support animal welfare organizations means everything to us.
Cuddly cares about animals
I believe in what Cuddly is doing and I do donate once a month.
Reply from CUDDLY2026-08-03
We're so thankful for your kind words. Our goal has always been to make giving as simple and meaningful as possible, and reviews like yours remind us why.
Cuddly puts needed resources into the…
Cuddly puts needed resources into the right places
Reply from CUDDLY2026-08-03
We're deeply grateful for your trust and generosity. Every bit of support strengthens the network of rescues and shelters we're proud to work alongside.
I spoke with Joshua of Customer Service…
I spoke with Joshua of Customer Service about the pictures coming out of the American Cairo rescue. While I can handle most photos/video on Cuddly, Am Cairo seems to want to show the worst situations, and I think they need to do some screenings. It upsets me very much, and I am sure others too. While they may thinking it is causing people to give more, I personally think it is hurting their fundraising. Joshua told me he would speak with him and was very responsive to my concerns. While I would rate him five stars, it remains to be seen what American Cairo Rescue will do. I think it is hurting the overall Cuddly incredible effort to save lives.
Reply from CUDDLY2026-08-03
Thank you for taking the time to share your experience. Your support helps connect more animals in need with the organizations fighting for them. We will let Josh know about your stellar feedback. Additionally, please do not hesitate to follow up if any more photos that should be marked graphic are not. We take complaints like this very seriously and never want donors subjected to photos or videos they are not comfortable seeing. Thank you for all you do for animals in need and have a great day,
Great company
I love what this company does for animals. Keep up the amazing work.
Reply from CUDDLY2026-08-03
Thank you so much for your generosity and kind words. Your compassion for animals makes a real difference, and we're grateful to have your support in helping those who need it most.
Saving the Best of Humanity
The reviews we receive on these beautiful lives. The good trying to out way the extremely bad
Reply from CUDDLY2026-08-03
Your generosity and encouragement mean the world to us. Thank you for standing with us in giving sick, injured, and vulnerable animals the care they deserve.
Cuddly makes the donation process easy…
Cuddly makes the donation process easy and quick.
Reply from CUDDLY2026-08-03
Your generosity helps rescue organizations across the country access the resources and visibility they need. We're so grateful to have your support.
Great hat a very reasonable price!
Great hat at a very reasonable price. Got here on time. This is my second one, different color. Could not be any happier.
Reply from CUDDLY2026-08-03
Thank you for your support and for taking the time to share your experience; it truly means a lot to our whole team. We are so grateful for all you do for animals in need.
I love the work that all of you do!!
I love the work that all of you do!!! It warms my heart to know that people care....
Reply from CUDDLY2026-08-03
Your support helps us keep doing what we love; connecting generous donors with the rescues and shelters that need them most. Thank you!
I just love what your organization does…
I just love what your organization does for all the sweet fur babies who need love, healing, and shelter! ❤️
Reply from CUDDLY2026-08-03
Thank you so much for your generosity and kind words. Your compassion for animals makes a real difference, and we're grateful to have your support in helping those who need it most.
I always give to animal rescues but try…
I always give to animal rescues but try to avoid cuddly. It adds on tips and somehow they roped me into 20+ a month recurring payments which I never signed up for. Not a very user friendly platform.
Reply from CUDDLY2026-08-03
Hi, Thanks so much for the review, we take your feedback very seriously. Please reach out to our support team regarding your monthly donation. While CUDDLY cannot create a monthly donation on your behalf, we never want our donors to make donations they did not intend. Our team can take a look at your situation and assist where they can. Concerning the tipping feature, we implemented this option to help keep our platform completely free for shelters and rescues to use. That being said, the tip feature is also 100% optional. If a tip was inadvertently added to your donation, our friendly customer service team can get that refunded for you. You can reach out to us at [email protected]. Thank you for joining us in the mission to save more animals!
It was easy to donate a much needed…
It was easy to donate a much needed item to a very needy little puppy.
Reply from CUDDLY2026-08-03
Your generosity helps rescue organizations across the country access the resources and visibility they need. We're so grateful to have your support.