CupidFeel (cupidfeel.com) has a 3.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 31% give 1 star; The business has replied to 81% of negative reviews. Last updated 2026-08-10.
Ive been impressed by how genuine the profiles feel
Hi Kenneth, Knowing the profiles have made that kind of impression means a lot to us, thank you for sharing it. Best regards, Naomi from CupidFeel
Hi Régis, Thanks for the four stars! If you're having trouble with the contact file or process, [email protected] is happy to walk you through it step by step. Best regards, Jules from CupidFeel
Not deserving of any stars!! Stay away from such a toxic customer support service. Be careful what data you allow them to keep. These websites clearly destroy genuine ones out there! Good riddance to this site. Very misleading in all aspects! They don't follow their own policies and terms it's quite interesting the poor service they provide. STOP lying! This is NOT an unprompted review! I have all the emails and screenshots! You are lying to the public intentionally!! Full of scams and BOTS! People will learn how misleading you are!
Hi there, Thank you for your feedback. We've flagged it with our team. If you have any questions regarding our Terms of Use or would like to discuss your concerns further, please don't hesitate to contact our support team at [email protected], they'll be happy to assist you promptly. Best regards, Jules from CupidFeel
Hi Jeanette, We'll make sure Daniel knows his consistency and helpfulness are being noticed, thank you for sharing. Best regards, Naomi from CupidFeel
Hi Jill, Glad the team could turn that around so quickly for you. Best regards, Naomi from CupidFeel
I thought this was a general dating site and paid what I thought was a monthly price but then paid it again and d again thinking I hadn't paid it then it kept saying pay for pics and videos then I realised it wasn't a real dating site and they said I would get a refund of £83.60 but I still haven't received it to this very da. don't use this site it is not good, they are not good people ànd all they are is money grabbers and they said there in the UK but to me there all polish or German. liars
Hi there, We attempted to reach out through Trustpilot's tools to look into this more closely and offer direct assistance, but unfortunately we haven't heard back. Regarding the pending refund, please contact us directly at [email protected] with your account details so our team can locate your case and resolve it as quickly as possible. Best regards, Jules from CupidFeel
Hayden has been supportive and i enjoy the questions he asks
Hi Lisa, Hayden will be glad to know his support and thoughtful questions are making a difference, thank you for sharing that. Best regards, Naomi from CupidFeel
Hi Lillian, This kind of feedback truly motivates the whole team! Best regards, Naomi from CupidFeel
Florence is and has been excellent with handling all my issues .She is very supportive to my decision. Thank you.
Hi there, Florence deserves to hear this, thanks for taking the time to mention it! Best regards, Naomi from CupidFeel
Nice if you just want to chat
Hi Dawn, Happy to hear it, hope it only gets better from here! Best regards, Naomi from CupidFeel
Not a good site. You have to pay to chat to what seems like AI generated profiles. Most were Doctors that looked like male models. To me it was all totally fake.
Hi Suzy, All reports of suspicious activity are carefully investigated, and many profiles on our platform are verified per our Terms of Service. Please contact our support team at [email protected] so we can look into your concerns directly. Best regards, Naomi from CupidFeel
Leya, is the best person. She listen to my needs and manage to come through for me.
Hi Diana, Knowing she listened and came through for you makes feedback like this especially rewarding for the team. Best regards, Naomi from CupidFeel
I put my preference woman seeking woman. Every single profile is straight women. “This is a Big fat lie site.” Then I started getting creepy perve messages. This was in the first 15 minutes of meeting the site. It is obvious that straight creepy male perverts are on this site. Women be careful: This looks like a bot site or worse.
Hi there, We would like to clarify that our platform is open to all adults who are looking for online communication and connections despite their gender. Users may indicate their preferences, including whether they are looking to connect with men or women, and the platform provides filtering options designed to help users adjust their experience based on their interests. We also want to clarify that the safety and well-being of our community is our highest priority. We take a number of steps to create a trusted online environment, including user verification processes, clear participation guidelines, and features designed to support respectful and pleasant interactions. If a user believes that any profile or behavior on the platform may be suspicious, misleading, or inconsistent with our Terms of Use, we encourage them to report it through the available reporting tools or contact our Support Team by email [email protected]. We respect each user’s right to decide whether the platform meets their expectations. Best regards, Naomi from CupidFeel
Hi Raymond, Your feedback means a lot, thank you for sharing it. Best regards, Naomi from CupidFeel
The support girl Sylvia was very knowledgeable and answered everything for me. This is impressive and important to me
Hi Frank, Sylvia will be glad to know her knowledge made such a positive impression on you. Best regards, Jules from CupidFeel
WIthin a day or two so happy to find that each customer service agent was knowledgeable and the management team were able to get the enlisted to break down this Syber attack on CupideFeel and the banks. I was happy to see that within a day they had their plan and were in action within 24 hours or less. Very fast and efficient were the the front lines and backline management team are doing their tasks to get this resolved, Thank you everyone!
Hi there, Hearing this kind of feedback means a great deal to everyone on the team! Best regards, Jules from CupidFeel
What made this experience great was being able to chat with a human being!!!!
Hi Tonya, Knowing that human connection is what stood out means a lot to us, thank you for sharing that. Best regards, Jules from CupidFeel
This site is a scam designed to pray on vonureable people looking for someone to talk. Some of the presented profiles generated by AI. The are to perfect and the site controlling narrative, prolonging conversations so they can bill you. I ask to use phone for conversations, but the numbers and text being alter. Go to sites listed for a long time. Save yourself from this scam!
Hi Jerzy, We take all reports seriously and maintain a zero-tolerance policy for fraud or misuse. Many of our users are verified according to our Terms of Services, and the platform provides tools to block and report suspicious profiles directly. Our platform is built for online communication, with safety and transparency at its core. If you have any specific concerns, don't hesitate to get in touch at [email protected], all reports are reviewed thoroughly. Best regards, Jules from CupidFeel
This site clames to be dating site only way you can get someone you meet information is to buy 5000 credits .I understand you have to keep one information secure but if one or the other or both give permission then you shouldn't have to buy information
Hi Steve, CupidFeel is an online communication platform for building online connections between people. Our platform prioritizes safety, transparency, and trust for all users. We are committed to creating a respectful environment where everyone can connect confidently. Clear guidelines, user verification, and supportive features are all part of ensuring a safe and positive experience. If you experience any issues using the platform or have questions, please reach out to our support team at [email protected]. We’re here to help and are committed to resolving any problems. Best regards, Jules from CupidFeel
Ella, listened to why I was upset, she worked out my problem and gave me extra gems, she suggested I stay and chat with so e new ones
Hi there, Ella will be glad to know the experience left a good impression, thanks for sharing! Best regards, Jules from CupidFeel
65 reviews matching