CupidFeel (cupidfeel.com) has a 3.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 31% give 1 star; The business has replied to 81% of negative reviews. Last updated 2026-08-10.
A very clever but disgraceful scam. I was definitely talking to an AI bot not a real person.
Reply from CupidFeel2026-06-25
Hi Karen,
We have a strict policy against fraud and deception and take proactive measures to enforce the terms of our platform. Many profiles on our platform are verified according to our Terms of Service. If something felt off during your interactions, please reach out to [email protected] with the details, our team will investigate thoroughly.
Best regards,
Jules from CupidFeel
The extreme effect to help and resolve an issues. Customer service was supportive and gave excellent service!
Reply from CupidFeel2026-05-30
Hi Greg,
Nothing better than knowing the team's work is making an impact, thank you!
Best regards,
Jules from CupidFeel
R
Richard Cardinal · 1 review · Experienced 2026-05-09 ·
★★★★★
The gap between what this site promises…
The gap between what this site promises and what it actually delivers is wide enough to be genuinely annoying. Not catastrophic. Not fraudulent. Just consistently disappointing in a drip drip drip kind of way that eventually made me leave.
Reply from CupidFeel2026-05-29
Hi Richard,
Sorry the experience didn't hold up over time. If there's something specific we can look into or address, [email protected] is ready to help.
Best regards,
Jules from CupidFeel
M
Michel Gauthier · 1 review · Experienced 2026-05-03 ·
★★★★★
So far so good.been on here a week and…
So far so good.been on here a week and already talkig to some really nice ladies 😊
Reply from CupidFeel2026-05-27
Hi Michel,
Nice to know the first week brought some great conversations your way, hope it keeps going in that direction.
Best regards,
Jules from CupidFeel
R
Ronaldo N. · 1 review · Experienced 2026-05-26 ·
★★★★★
Credits gone in 48 hours
Signed up Saturday, out of credits by Monday morning. Hadn't even had a proper conversation yet.
Reply from CupidFeel2026-05-27
Hi Ronaldo,
In some cases, welcome credits may be available to help you get started. If you'd like to explore your options or find a package that works for you, our team is happy to help at [email protected].
Best regards,
Jules from CupidFeel
P
Patrick Sheppard · 1 review · Experienced 2026-05-07 ·
★★★★★
The site updated and reset all my…
The site updated and reset all my notification settings without asking. Suddenly getting pinged for everything. Spent an hour trying to turn them all off again.
Reply from CupidFeel2026-05-26
Hi Patrick,
That's not an acceptable experience, settings shouldn't reset without warning after an update. Please reach out to [email protected] with the details and our technical team will look into what happened.
Best regards,
Jules from CupidFeel
M
Mike · 1 review · Verified · Experienced 2026-05-22 ·
★★★★★
Thanks so much for your help Anisa
Thanks so much for your help Anisa. You really helped me with the right diplomatic wording and really saved me time and, in the process, made me feel good about making this lady not feel bad!!!
Thanks again, Mike
Reply from CupidFeel2026-05-25
Hi Mike,
Anisa will be so glad to know the wording landed just right, and that everyone walked away feeling good about it. Thanks for taking the time to share this.
Best regards,
Jules from CupidFeel
E
Eden Gainford · 5 reviews · Experienced 2026-05-08 ·
★★★★★
Steady stream of conversations without…
Steady stream of conversations without being overwhelmed.that balance is actualy hard to find
Reply from CupidFeel2026-05-25
Hi Eden,
That balance really is rare, and it's great to hear the platform is delivering it.
Best regards,
Jules from CupidFeel
J
Joshua Mann · 1 review · Experienced 2026-05-07 ·
★★★★★
No app in 2026
No app in 2026. On a PAID site. Incredible.
Reply from CupidFeel2026-05-22
Hi Joshua,
We appreciate your feedback. We understand that an app would make things easier, and it’s something we’re keeping in mind for future updates. Until then, our mobile-optimized site is available for whenever you’re on the go. Your input is invaluable to us as we continue working to improve.
Best regards,
Jules from CupidFeel
J
John Gentile · 1 review · Experienced 2026-05-08 ·
★★★★★
different people on here come from…
different people on here come from really different places and backgrounds. makes for more intresting conversation 🌍
Reply from CupidFeel2026-05-22
Hi John,
Good to know you're enjoying the people on the platform, hope the conversations keep flowing!
Best regards,
Jules from CupidFeel
Hi Charli,
We appreciate your inquiry, but it seems we need more details to help you effectively. Your experience is important to us, so please don't hesitate to contact us at [email protected] if you need help. We look forward to hearing from you soon.
Best regards,
Jules from CupidFeel
B
Benjamin Nicholls · 1 review · Experienced 2026-05-09 ·
★★★★★
She mentioned something from my profile…
She mentioned something from my profile in her first message. That alone tells me people here are actually reading what you write. Big diference.
Reply from CupidFeel2026-05-20
Hi Benjamin,
Thanks for letting us know how things have been going, it matters to us.
Best regards,
Jules from CupidFeel
D
David · 1 review · Experienced 2026-05-01 ·
★★★★★
Disappointed
Disappointed. Just really disappointed. Expected more, got less.
Reply from CupidFeel2026-05-19
Hi David,
We have received your message, but it seems that some details are missing. If there's something specific we can look into or improve, [email protected] is ready to help.
Best regards,
Naomi from CupidFeel
P
Pierre Deschenes · 1 review · Experienced 2026-05-07 ·
★★★★★
things here just seem to work out
things here just seem to work out. good atmosfere
Reply from CupidFeel2026-05-17
Hi Pierre,
Great to hear you’re having a positive experience so far!
Best regards,
Naomi from CupidFeel
J
Joe Allen · 1 review · Experienced 2026-04-30 ·
★★★★★
The desktop version and mobile browser…
The desktop version and mobile browser version look so different they feel like separate products. Confusing to switch between. Buttons in different places. Different layout entirely.
Reply from CupidFeel2026-05-15
Hi Joe,
Consistency between desktop and mobile versions is important for a smoother user experience, especially for users switching between devices regularly.
If there is anything specific regarding your experience that you would like assistance with, please contact [email protected].
Best regards,
Naomi from CupidFeel
The help exec popped in to help get my credit card to work.. which just isn't going to work.. my cards are all shut down due to a fraud attack at the bank.. and I was a bit too close... so I have to wait til the new cards are mailed to me.. AMY seemed to understand.. and was very polite and concerned, showing empathy effectively. Thanks to AMY
Reply from CupidFeel2026-05-14
Hi Dale,
Happy to hear things are going smoothly for you so far!
Best regards,
Naomi from CupidFeel
O
Oscar · 1 review · Experienced 2026-05-02 ·
★★★★★
matches have been relevant
matches have been relevant. not just random profiles thrown at me
Reply from CupidFeel2026-05-14
Hi Oscar,
We appreciate you sharing your thoughts with us!
Best regards,
Naomi from CupidFeel
S
Steve Heil · 4 reviews · Experienced 2026-05-13 ·
★★★★★
No help getting my phone number to a lady…
No help with finding phone number for contact
Reply from CupidFeel2026-06-26
Hi Steve,
We reached out through Trustpilot's tools to look into this further and offer direct assistance, but unfortunately haven't received a response. If you have questions, we strongly encourage you to contact us directly at [email protected] so our team can walk you through the available options. Your input is extremely valuable in helping us improve.
Best regards,
Jules from CupidFeel
