Cyberinvestigation (cyberinvestigation.com) has a 4.5 out of 5 rating on OK.one, based on 50 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; 20 of them were added in the last 12 months. Last updated 2026-08-10.
As of now, I’m out $400 and nothing has been delivered to me, a lot of communication but no real solutions yet! They lie about the time it would take for them to work !! Cause it’s never 2 to 4 hours it’s more like 48 hours!
I’m extremely disappointed and I would advice not using this service as of now, If something changes I’ll come back and update this review
P
Peter · 3 reviews · Experienced 2025-09-06 ·
★★★★★
unsatisfied customer service
Initial efforts proved unfavorably, causing me needless expense, Krypteon later addressed the issue within hours.
A
Anonymous · 1 review · Experienced 2026-03-03 ·
★★★★★
They walked me through everything and…
They walked me through everything and made sure I understood what was going to happen and how. Made sure to talk to me in an understanding attitude.
N
Nope · 7 reviews · Experienced 2026-04-13 ·
★★★★★
BUYER BEWARE
BUYER BEWARE
Want to talk to a bunch of drunks handling sensitive information?
How about smoke up your ass? You know, we’re gonna do this we’re gonna take care of that.
Do yourself a favor, GO ELSEWHERE
J
Jack · 1 review · Experienced 2026-01-18 ·
★★★★★
Thank you so much!
They helped me find a bit more information about my missing friend. Thank you so, so, soooo much!
D
Dan · 1 review · Experienced 2025-12-12 ·
★★★★★
These guys are fantastic
These guys are fantastic. They stepped in and helped me at a critical moment, protected me from online harassment and threats, immediately giving me peace of mind and taking effective action against malicious actors. They are professional, thorough, and very knowledgeable about how to deal with online harassment and its sources worldwide. I was particularly impressed with their worldwide reach. They have turned what I thought would be a life altering situation into something far more manageable. Further, they were decent and understanding, and were able to calm and reassure me when the incident occurred. Then they followed through and sorted out the problem and their service continues to provide me peace of mind and guidance in my exposure to malicious actors on the net. I was astounded at how effective they are and can’t recommend them enough.
J
Jack Goldstein · 3 reviews · Experienced 2025-10-20 ·
★★★★★
Prepayment, No service, Refusal to repay
Given the anxiety brought about by the need for this service, they pushed to be paid up-front, with nothing having been performed. When my Insurance Company contacted me, and they had their own Cybersecurity partner, this Company refused to return a large prepayment when no service had been performed.
J
James Coan · 2 reviews · Experienced 2025-09-25 ·
★★★★★
Informative
Informative, Make you feel at ease .
A
AO · 1 review · Experienced 2025-08-03 ·
★★★★★
Thank you a Million Times!!!!
Thank you, Cyber Investigation, for giving us back our peace of mind. Quick, professional, friendly, and truly understanding all that concerns you. We can't thank you enough.
C
Cole Hunter · 1 review · Experienced 2025-10-03 ·
★★★★★
Very helpful!
k
karla kingan · 7 reviews · Experienced 2025-09-24 ·
★★★★★
They are useless they make people waste…
They are useless they make people waste their own money they are unhelpful unprofessional and they are not the kind of investigators that should be trusted at all
P
Po Tat · 1 review · Experienced 2025-08-22 ·
★★★★★
I'm happy with the confidentiality and…
I'm happy with the confidentiality and speed cyber investigations delt with my case.
I would absolutely recommend their services if you find yourself in need.
C
Chandra Kent · 1 review · Experienced 2025-09-22 ·
★★★★★
Great Customer Services
Thank you Cyber Investigation for helping me with a complicated court case that kept hitting dead ends. Customer service is always just a quick phone call away and a helpful team.
R
Rolf · 5 reviews · Experienced 2025-08-06 ·
★★★★★
Cyber Investigation Comments
Company rep was very helpful, reassuring and professional. I'm very confident that the work they are doing will be helpful and beneficial to me. They really know what to do with the types of cases they deal with. Jose V. and Gabe were great to work with.
A
Ariel · 1 review · Experienced 2025-08-03 ·
★★★★★
I would recommend this service for peace of mind and attempt to get these people behind bars
Cyber investigation was something I was skeptical about initially, but in a time of fear, uncertainty, and isolation, my reaching out to this company was worth it. I was/am a victim of sextortion and my case manager and analyst were there for me every step of the way. The inital call was lengthy but necessary to get all information from my situation. Case manager/staff was very clear with instruction, communication, and most importantly were empathetic to my situation. It’s wild how apparent this crime is. It makes me sick to my stomach and the team at Cyber ingestion helped provide some alleviation. I purchased the “3 day pack” which would include a thorough investigation and tracing of the perpetrator. I was able to get my full report including geolocation and all phone communications my analyst had with the perpetrator the very next day. The police in that area was notified from the company as well. Since then I have not had any contact attempts from the sextortionist. Even now, the team calls to check in with me to make sure I am ok and free from contact or follow through of the perpetrator’s blackmail. I would recommend this service for peace of mind and attempt to get these people behind bars.
T
The chosen one. · 2 reviews · Experienced 2025-07-31 ·
★★★★★
They will catch the criminals they need…
They will catch the criminals they need to catch. Worth every penny.
I was skeptical at first, but I became totally confident in this company.
Quick responses, easy to talk with and a positive outcome.
V
Vicente · 1 review · Experienced 2025-08-11 ·
★★★★★
Excellent costumer service
S
Scott Butler · 1 review · Experienced 2025-07-03 ·
★★★★★
Great service provided
Great service provided. They were able to track down the person and stop them from destroying my life. After the 15 days they sent a report and then called and explained everything that they had done with going the report they sent. I would definitely use this service again if necessary
I
Isaac Johnson · 1 review · Experienced 2025-07-07 ·
★★★★★
The experience was good
The experience was good, I was kept up to date and at piece of mind, just a little expensive