Horrible
Horrible, I've used it over the for many decades really, today it's truly horrible in every regard, completely useless $170 wasted.
About Cycle Trader
Data updated- Website
- cycletrader.com
- Category
- Construction & Manufacturing
- Location
- United States · Ocala
- Status
- Unclaimed
- Last 12 months
- 21 reviews
- Replies to negative
- 97% (65/67)
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Is Cycle Trader legit?
Cycle Trader (cycletrader.com) has a 2.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Major disappointment with new format
I am extremely disappointed in the change of format in placing an ad. Having been pleased in the past with the simplicity of placing an ad with multiple bikes, I found it extremely difficult most recently. Using the directions to include "been verified " for my vin#,I have yet to be successful. Additionally, I have yet to successfully "edit" my add. I was fortunate initially to connect with a willing ad-taker to walk me step by step to initially place my ad but then came the end of business hours + a three day weekend. I am usually pretty good at this stuff however I am extremely frustrated this time around. My big question is: why change a good thing when that good thing is working??
The site is horrible
The site is horrible. Requires you to put in a zip code and confirm your human just to use it. Which wouldn't be too bad but it constantly, repeatably requires to do these tasks while trying to use the app. And repeatably refreshes the screen while your trying to scroll through the listing. Eventually you just give up in frustration because it's simply not worth the hassle.
Terrible
I could not locate my bike anywhere on there ads. Saw it in Facebook market place under there heading, for 3 days. Email them in regards to my posting. No reply. They are sure fast enough asking to renew my post. Waste of time, and money. So disappointed in Cycle trader
Reply from Cycle Trader2026-05-13
We appreciate your feedback and will look into these issues.
If I could give this site minus 10…
If I could give this site minus 10 stars I would. I listed my motorcycle a week ago and then wanted to edit some of the photos and other info. No matter how hard I tried, the site would not let me edit. I wrote to cycle trader about this issue and they did not respond. On top of that, all I got was thieving scammers who wanted to steal my bike. I finally marked my bike as “sold” after just one week because it was such a rip off. The price for their premium ad is over $170.00 which is ridiculous and has gone up exponentially from three years ago.This is the most untrustworthy place I’ve ever tried to do business with. Don’t waste your money. Find a different way.
Reply from Cycle Trader2026-04-22
We appreciate you sharing your experience. We'll review your feedback and make improvements to the platform.
Completely full of spam and junk callers
Literally so full of spam inquires its crazy. Basically you will spend all day responding to inquiries that end up trying to get you to go sign up for certain Carfax type websites. You think you have a legitimate buyer and then it's ”oh I just need this report from EPICVIN.com and I'll make the purchase". When I called customer service the woman told me it's because my pictures were too nice... Garbage site. Ended up selling my bike on Facebook marketplace so the fact that the $4 I spent on Facebook marketplace was better than the $300 ad on cycle trader shows you how bad it was.
Reply from Cycle Trader2026-04-22
We appreciate your feedback and we'll investigate to improve our platform.
Took my money
Took my money. Wouldn’t let me upload photos. Took 3 days to publish my listing. Absolutely terrible service.
Reply from Cycle Trader2026-03-25
We regret that you encountered these issues with the photo upload and listing delays. We'll investigate so we can improve our service. Thanks for your feedback.
Waste of time
Ive had my bike listed since November and the only contacts that Ive had is spammers. No one real has contacted me. It's listed with very competitive price with great pictures and I even paid for the Vehicle History Report. My name and cellphone is even in the listing. This is a waste of money.
Reply from Cycle Trader2026-03-25
We appreciate your feedback and apologize that you've had a frustrating experience with your listing. We'll investigate this issue.
Don’t waste your time and money
Listing included my name and phone number which I opted out of. Only wanted email listed. After listing went live started receiving scammmers using my phone number which should not have been listed. Contacted their “help” email several times, no response. But they do use AI nonsense to respond to bad reviews. How about responding to emails? A complete waste of time.Deleted my add after a couple of hours due to scammers trying to get info from me. Scammed out of $39.99 Mar 18 2026-Response to CycleTrader response. Ok, great. I’m looking forward to receiving an email, text or phone call so we can resolve this issue. Your attention to this is issue is very much appreciated. As the highly respected service provider that you are I’m sure you are motivated to keep your customers happy. I look forward to receiving a full refund due to your mishandling of my listing. You are going to contact me, right?
Reply from Cycle Trader2026-03-18
We apologize for our delayed email response. We're looking into this immediately to improve our support and prevent this from happening again. Thanks for your feedback.
Too many adds, horrible website.
Too many adds, when using search filters it still puts results you DONT want in the way. Junk website nowadays.
Reply from Cycle Trader2026-02-18
We appreciate your feedback and apologize that the ads and search results are not meeting your expectations. We'll work to improve the experience.
I tried to contact “Private Seller”
I tried to contact “Private Seller”. I filled out the email page and kept getting an error message stating I needed to fill in first and last name - duh - did that, with email and ph#. When I called CT they told me the only way they could resolve the complaint required me to give them my home address - HARD STOP! No guarantee of cyber security, DO NOT DO THAT!
Reply from Cycle Trader2026-02-10
We appreciate you bringing this to our attention. We are sorry you had trouble contacting the seller and encountered website errors. We take your privacy concerns seriously and will investigate the address request issue. Thank you for your feedback.
Worst lagging app ever
Worst lagging app ever. I ried to look for a used motorcycle and gave up.
Reply from Cycle Trader2026-02-04
We apologize for your experience with our app. We'll work to improve the experience. Thanks for your feedback.
Horrible
Horrible. All i got was fake offers.
Reply from Cycle Trader2026-02-04
We regret you received fake offers. We'll review this to improve our service. Thanks for your feedback.
Cycle Trader creates worthless ad.
Placed an ad and the ad showed an old, outdated number no longer in service on the front lead page of their ad that I did not provide. Called three times, spoke with Mary twice, and the response was the same. They would speak with their IT people and see whether they can correct the error. Never did. Never again will I ever place an ad with Cycle Trader. They just don't care. They're overall rating of 2.8 tells the story.
Reply from Cycle Trader2026-02-04
We appreciate you bringing this to our attention. We'll investigate this internally to prevent similar issues in the future. Thanks for your feedback.
Neither the app or website will run in…
Neither the app or website will run in iOS.
Reply from Cycle Trader2026-01-06
We apologize that our app and website don't run on iOS. We'll investigate this issue right away. Thanks for your feedback.
Don’t do it
From the first day of the add. Called in to customer care. Only 3/of 4 pictures came up. Paid for 4. Spoke to Four different reps on different dates . They promised to fix that day. They promised a call back. They extended the ad time. And the 4th picture was added the last day of the add. Just a bunch of feel good promises. I would suggest it would be to your advantage to hold up a big for sale sign with a fake pair of shorts down to your ankles at a gas station.
Reply from Cycle Trader2026-01-06
We regret that you experienced issues with your ad and that the fourth picture was added so late. We'll investigate this internally to prevent similar issues in the future. We appreciate your feedback.
Don’t waste your time and money
Their ad sales policy is lame. They charge you for months ahead and give no refunds. I paid for 6 months and it was up maybe 5 weeks and I had one scam response and one maybe real the day I sold. Their app sucks and the whole site needs to be updated. It’s hard to navigate. I only advertised here out of desperation as I wasn’t having luck selling. Waste of time. I should have held out longer as I ended up selling it on Facebook. Sell elsewhere.
Reply from Cycle Trader2025-11-26
We appreciate you sharing your experience. We're sorry our services didn't meet your expectations and that you found the site difficult to navigate. We value your feedback regarding the ad sales policy, app, and website, and we'll use it to improve our platform.
The Cycletrader website is a nightmare…
The Cycletrader website is a nightmare to navigate. No matter what you put in for filters, you get extraneous crap that doesn't match what you entered, if you can even navigate past "location". Pathetic. It's been this way for a while, but seems to be getting worse.
Reply from Cycle Trader2025-11-12
We appreciate you bringing this to our attention. We're sorry you're having trouble navigating the site and that the filters aren't working as expected. We'll look into these issues to improve the experience. Thanks for your feedback.
Criminal
Criminal. This site should be taken down. Took my money, waited a week for the post to go live. None of my pictures work. I don't know how they are allowed to operate a scam site that takes your money, does not post your ad and nothing you can do about it.
Reply from Cycle Trader2025-10-08
We appreciate you bringing this to our attention. We're very sorry to hear about the issues you experienced with your post and the images. We'll investigate this immediately to see how we can improve our service.
Quick sale
Quick sale. Great customer service. Worth the cost.
Reply from Cycle Trader2025-09-03
We're glad you enjoyed your experience with us! Thank you for your positive feedback and for letting us know about your quick sale.