DaisySilk.com (daisysilk.com) has a 3.9 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 71% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 94% of negative reviews; 67 of them were added in the last 12 months. Last updated 2026-08-10.
I ordered a silk blouse from DaisySilk and honestly loved it. The fabric feels incredibly soft and smooth on the skin, and the quality is noticeable right away. It looks very elegant but still effortless — exactly the kind of piece you can wear all the time. The whole experience was smooth, and everything arrived as expected. Definitely a brand I’d order from again✨💚
HORRIBLE customer service. A stolen package left abandoned in a public mailroom by fedex on February 14,2026 and I still cannot get a refund for the stolen package. They “apologize” for the lengthy process, however when I had to file the claim on February 20th, 2026, they did not file a response with FedEx until March 30th. They only respond by email days later and you cannot get an actual person to speak with or any answer. I have never experienced this before! They claim the are “just as upset” because they lost merchandise…um, companies have insurance to cover loss and all I’ve done is spend $157 dollars with no way of getting it back!
We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be. Please know that we take lost packages very seriously and are committed to providing the best service possible. Since being notified of the issue, we have been actively working with FedEx and closely monitoring the investigation regarding your package. Our team is in regular contact with the carrier to ensure the matter is thoroughly reviewed, and we are making every effort to resolve it as quickly as possible. We will continue to keep you updated via email on any developments and are dedicated to assisting you throughout this process. Your patience and understanding are greatly appreciated, and we hope that through our efforts, we can restore your confidence in our service and products. Thank you for giving us the opportunity to address this matter. Best regards, Daisysilk Customer Service www.daisysilk.com
The quality of the products! Shipping was a bit long, but worth the wait
My mulberry silk blouse arrived today. It is a timeless classic, navy blue colour with a white polka dot blouse with a bow. It is simply beautiful and chic. The packaging is fantastic, a beautifully presented white box with the moron ribbon. The blouse arrived on time with no hustle. Thank you Daisy Silk
I love the products from daisysilk. Their quality is super good. It shows elegance . Very fast delivery too
The brand has the best fabric, the full focus on silk make them very special and original. The designs are really made for woman that want to impact. I’m very happy with my purchase.
I ordered a silk nightgown from DaisySilk. When I had concerns about hidden tariffs, they quickly responded to my inquiry to assure me that the final price would be what I paid at checkout. The customer service rep was prompt and thorough in the reply, and the item itself is beautiful and well-made. Nothing like silk next to your skin! I will be ordering form this company again!
Such a lovely brand! Really like the quality of the silk shirts. Can definitely recommend!
Amazing! The blouse I got is beautiful and amazing quality, the service, the packaging, everything was perfect.
I had a wonderful experience with DaisySilk. The delivery was very fast, and the packaging was beautiful and carefully done, which made the whole experience feel special. The silk blouse itself is absolutely lovely — the quality is excellent, the fabric feels soft and luxurious, and the fit is true to size. It’s the kind of piece that feels elegant and comfortable at the same time. I think it’s perfect both as a purchase for yourself and as a thoughtful gift for someone special. A beautiful and timeless piece that I’m really happy to have in my wardrobe.
I chose a classic white silk blouse from DaisySilk and I couldn’t be happier with it. The quality is amazing — the silk feels incredibly soft and luxurious on the skin. It’s such a versatile piece that I can wear it anytime: casually during the day, styled in a super chic way for an evening out, or even as a classy sleepwear top. It truly feels special every time I wear it. A beautiful staple that every wardrobe should have. Definitely a must-have and I can only highly recommend DaisySilk!
When I ordered from daisysilkUK I did not pick up from the website that this was anything other than a uk based company and the prices and an initial glance through the reviews led me to think this would be a high quality product with a uk type delivery time. Sadly as I waited an unexpectedly long time for delivery, I went back and reread the reviews and saw the clues were all there. This is a china based company and in my experience the quality does not live up to expectation. As the clothing is shipped from china it took just over 2w to arrive. When it did I found the items to be a poor fit, the size of the clothing did not match the measurements on the website, being shorter and the finish and quality of the item did not match the high end expectation given the price point. They say it is certified silk so it probably is, but the feel is thin and satiny and the look is quite see through . It might be ok for underwear or nightwear but not for daywear. On the positive side and why I am giving 2stars, the returns process was smooth. I got an almost instant response to my email and a uk address to send it to. I was a bit worried when the instructions said to send without signature and to choose the most basic sending option, but I sent tracked no sig and I got the refund processed within days of it arriving with them.
We sincerely apologize that our product did not meet your expectations. We’re truly sorry to hear that the items did not fit as expected and that the material and finish were different from what you anticipated. We completely understand how disappointing this must feel, especially when you were looking forward to receiving your order. Regarding the shipping delay, we would like to explain that it was caused by temporary capacity constraints with the carrier, combined with weekends being non-delivery days, which contributed to the extended transit time. We appreciate your patience and understanding. We’re glad to hear that the return process went smoothly and that your refund was processed promptly. Your valuable feedback regarding sizing, fabric feel, and overall product quality has been shared with our team. We take comments like yours very seriously and will use them to improve our product descriptions, quality control, and overall customer experience. If you have any further questions or need assistance in the future, please don’t hesitate to contact us. We’re always here to help. Best regards, Daisysilk Customer Service www.daisysilk.com
Definitely worth the price! Silk is amazingly soft, customer service very friendly and helpful. Their pieces look stunning✨
Quite dissapointed! The product looks way cheaper in real life,the color is not the same ,the feathers are atrocious and I even have to pay for the return of a product that does not meet the expectations ! Do not recommand! It took almost a week for the client service to respond
We sincerely apologize that our product did not meet your expectations. We’re truly sorry to hear that the item did not look as expected in person, including the color and feather details. We completely understand how disappointing this must feel, especially when you were looking forward to receiving it. We would like to let you know that we already replied to you on February 22 with detailed instructions regarding the return process. Kindly check your inbox, as well as your spam/junk folder, to locate our email containing the return steps. Your valuable feedback regarding the product appearance and overall quality perception has been shared with our team. We take comments like yours very seriously and will use them to further improve our product presentation, quality control, and overall customer experience. Thank you very much for taking the time to share your honest feedback—it truly helps us grow and serve our customers better. If you are unable to find our previous email or need any further assistance, please don’t hesitate to contact us. We’re always here to help. Best Regard, Daisysilk Customer Service www.daisysilk.com
Love my DaisySilk items! Very high quality fabric and construction. Considering the shipment came from so far away, it arrived surprisingly quickly. I am glad tohave discovered DaisySilk. I had to return one item because of fit, and the return experience was painless.
Very disappointing return experience. I decided to return the silk pajamas (AUD 400) as the item did not match the photos on the website or my expectations. My return parcel was delivered at their warehouse more than 10 days ago. I intentionally sent it via Express Post to ensure a faster refund process, yet I have received no communication or update since. The lack of response and transparency has been extremely disappointing. This was my first order, and unfortunately, it will likely be my last.
We sincerely apologize that our product did not meet your expectations. We’re truly sorry to hear that the item did not look as expected in person and that your return experience has been disappointing. We completely understand how frustrating this must feel, especially after you arranged Express Post to speed up the refund process. We would like to sincerely apologize for the delay. Due to a recent warehouse inventory stocktake, there was an unexpected backlog of returned parcels, which caused delays in processing. Once our warehouse confirmed receipt and inspection of your returned package, we immediately processed your refund on February 25. Please kindly allow a few business days for the refund to reflect in your original payment account, depending on your bank’s processing time. Your valuable feedback regarding both the product and the return experience has been shared with our team. We take comments like yours very seriously and will continue improving our quality control, communication, and return handling process. Thank you very much for taking the time to share your experience—it truly helps us grow and serve our customers better. If you have any further questions or need assistance, please don’t hesitate to contact us. We’re always here to help. Best Regard, Daisysilk Customer Service www.daisysilk.com
I have been trying for a week and have sent 3 emails to daisysilks trying to get a return label. I am starting to think this company is a scam. Then items I received were sized extremely small ( made for a child) I am 5’7 and 120pd size 2/4. I want to return for full refund. The clock is ticking and company is non responsive!!! Use extreme caution if you choose to order from them as items are not cheap! Thank you for your reply - I was able to get a full refund. I will correct you in that my first email was to you on the 16th. It wasn’t until I noticed others were having a similar issue getting a refund that I used that chat portion in your website. There I was given an address to return items at my expense. I was never given a label. So for these reasons I am not comfortable ordering from you again. Thank you -
We sincerely apologize that our product did not meet your expectations. We’re truly sorry to hear that the sizing did not work for you and that your return experience has been frustrating. We completely understand how disappointing this must feel. We would like to clarify that we received your return request online on February 19, and we replied the same day with the detailed return address information. After receiving your returned package and confirming everything was in order, we immediately processed your refund. Kindly check your original payment account to confirm the refund status. Please allow a few business days for the refund to fully reflect, depending on your bank’s processing time. Your valuable feedback regarding the sizing and overall return experience has been shared with our team. We take comments like yours very seriously and will continue improving our sizing guidance, quality control, and communication process. Thank you very much for taking the time to share your experience—it truly helps us grow and serve our customers better. If you have any further questions or need assistance, please don’t hesitate to contact us. We’re always here to help. Best Regard, Daisysilk Customer Service www.daisysilk.com
The two silk shirts I purchased are excellent - BUT, they have an unexpected disadvantage in not having a conventional shirt collar suitable for wearing under a coat. It seems it would be difficult to have them altered for use with a coat. Do you have silk shirts that do have a conventional collar?
Love the blouse 🌸 The quality and material is amazing 🥰
TOO SMALL! I ordered silk panties in medium. They are child-size. In American brands medium and small fit me. Very disappointing
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