darkwolfsabers.com (darkwolfsabers.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
These dudes are the absolute best! I received my new saber core today and it turned out to have a corrupted SD card because of customs scanning machines. The guy I spoke to from customer service was super cool and polite, talked me through all the steps on how to fix it, I got my core working in 10 minutes flat. I cannot recommend these guys enough, if I could leave 10 stars I would!
Excellent customer service to help me find exactly what I needed to fix my broken saber core even when my original core was from a different company. Great response time too
thx
I ordered a saber and some accessories from them the costumer service was incredible always got back to me promptly.
I just received my first Darth Malgus light saber from Dark Wolf and cannot be happier. The owner answered the phone at 9:30 pm, explained the process and the products, and responds quickly to emails. I placed my order and received my light saber within a week and by far, it is the best light saber I have ever owned! I WILL be buying another and highly recommend Dark Wolf Sabers!
The people here are great. Even on custom stuff they will work with and sort you out. Recommended
I have heard about this company it's good for part time work
incorrect company
+++ Customer Service +++ Response time to emails +++ Delivery / time to ship ————————— I’m genuinely blown away and impressed by Johnny’s customer service | response/email turn around time | time to ship/delivery; see below for more detail 👇 I recently purchased the Respawn Custom (Eno Cordova) hilt as my first hit and to scratch the itch from the Star Wars Jedi series. Needless to say I was thrilled when it shipped fast and arrived faster- it took less than 15 business days from when I placed the order to when it arrived at my door. Unfortunately my excitement was cut short - literally - when I was swapping out and installing the blade retention neck piece (due to the thread of the thin-neck slicing the wires). I got on the email to Johnny and team, and after some pictures to confirm the issue he let me know they would send out a replacement part and supply the tracking when done. A similar wait time and the part arrived and I was able to replace it nicely, and am absolutely stoked with the Saber. All the great things you hear about DWS in my experience have all been amazingly accurate and true. This is my testimony to that! When I’m ready to purchase another Saber I’ll definitely be shopping here first!
Honor was ours
This is my first order with Dark Wolf Sabers and it's one the best experiences I've had ordering a light saber. They have communicated far better than any of the competitors I have used previously, they are one of the most courteous businesses I've ever had the privilege to work with and they provide information immediately after ordering that describes some of the requirements needed to keep a warranty. Heck they even provide link resources for recommended charging blocks and documentation. This is an A+ business and, as of now, my preferred builder.
Honor
Great customer service product arrived actually earlier than expected and I am very pleased with its quality weight and the easy to read instructions this was my first lightsaber ever and I am so happy I went with dark wolf.
This is my first lightsaber and I’m honestly in love with it. The materials feel solid, the sound is amazing, and the smooth swing is so satisfying. It took a while to ship, but once it arrived, it was totally worth the wait.
Honor ours availiable if any questions arise
Really great sabers, very quick shipping and overall great quality. The neopixel sabers do seem to be prone to scratching (maybe the combat sabers are better) so keep that in mind when ordering sabers, but the Customer Support is quite good despite the outdated UI on the website. Wish they would offer more complex sabers (like the Anakin and Obi-Wan sabers) for cheaper but otherwise would recommend
Great quality in the sabers, and great communication. The seller is very knowledgeable and helpful with anything lightsaber related, amazing service!
Honor
This is easily the best place to buy sabers. The quality is excellent, the price is affordable, and the support is great. I had an issue with a saber stand, and I was able to get it sorted in less than a day.
Welcome
The saber shipped really quickly and arrived with all the required equipment, as well as a few spares for maintainence. The saber(s) themselves are fantastic, sturdy, good weight, and can separate and rejoin seamlessly. Color and sound is good, and the construction is intricate, almost too intricate. I had to get help from customer service to help get everything disassembled and functioning. Everyone was really responsive and helpful, so it was super quick to get a solution and sort everything out. As someone who’s gotten a broken saber in the past from another company (not naming names) the worry of accidentally breaking a saber while trying to work on it is a pretty daunting dread, however this is a fine addition to my collection, and an excellent cosplay prop.
Pleasure
Absolutely INSANE customer service, I’ve never experienced anything like it, 10/10. I’m a first time Xeno pixel saber buyer so I don’t really know what I’m doing. I had an issue right out of the box with my saber, so I send an email asking for troubleshooting advice. I was expecting just a pdf guide but I got Johnny’s personal number and he walked me through the whole thing! (Just a simple app setup error) Definitely made a recurring customer out of me.
Pleasure
5 stars! And I’m mad that I can’t give more than 5 stars, customer service is AMAZING. They reply very fast, very patient, and explain everything well. I’m new to the Star Wars and lightsaber world and I knew absolutely nothing about neopixel sabers, I asked way too many questions to the customer service people, even petty questions, but they still answered it very politely and fast. Shipping was relatively fast as I lived in Canada. Will definitely buy sabers from them again in the future, highly recommended!
Honor ours
Ordered a mystery box saber from Darkwolf and it arrived in 1 week. Was a great value and got a nice saber for a really good price. I couldn’t figure out one of the functions and I was okay without it but Johnny kept responding until it was perfect and I understood how to use it. Responses were within minutes, not hours or days. Great customer service! Will definitely purchase from Darkwolf again.
pleasure
WOW! Great sabers, best customer service EVER! Johnny is super helpful and replies to support questions instantly!!!!! Would order again!
Pleasure
Very nice Kelleran Beq saber with the Proffie V2.2 Pixel / Smoothswing Tier 4 option. Good handling, very easy to handle, many sound fonts & various effects... Delighted once again, Darkworlfsabers has very good service, very high quality product, direct ordering, sends its products quickly, very careful packaging, top reception.... Big thanks to the Darkwolfsabers team! I highly recommend them!
Answered my questions before even ordering and in a timely manner. Saber arrived sooner than expected and around Halloween too!!! Will be returning customer in future
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