Good customer service
Good response
Reply from Dartdealer2025-05-27
Thank you! We appreciate the 5 stars—providing quick, knowledgeable responses is a key part of how we do business.
About Dartdealer
Data updated- Website
- dartdealer.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 28 reviews
- Replies to negative
- 83% (5/6)
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Is Dartdealer legit?
Dartdealer (dartdealer.com) has a 4.6 out of 5 rating on OK.one, based on 59 user reviews collected here. It is listed under Sports and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 83% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great customer service
Reply from Dartdealer2025-05-27
Thanks so much for the 5-star rating! We’re proud to offer the kind of customer service that reflects our years of experience — responsive, informed, and always here to help. Glad we could deliver!"
The product was great but the issue I…
The product was great but the issue I have is there was no tracking communication on the part of Dart Dealer.
Reply from Dartdealer2025-05-27
Thank you for your feedback and for the 4-star rating. We're glad to hear the product met your expectations. It is our policy to send tracking information with every order, and we appreciate you bringing this to our attention. We will investigate why the tracking communication was not delivered in your case and take steps to ensure it doesn’t happen again. Your input helps us improve, and we hope to serve you even better in the future.
Timely shipping & quality products !
Reply from Dartdealer2025-05-27
Thank you! We work hard to offer quick shipping and quality products, so we’re glad to hear it showed. We appreciate your support!
Very happy with the ease of dealing…
Very happy with the ease of dealing with DartDealer. They had the product in stock that everywhere else had a waiting list for. Product was shipped very quickly. No issues with shipping.
Reply from Dartdealer2025-05-27
Thank you so much for your thoughtful review! We know how frustrating it can be to wait for something that’s hard to find, so we’re really glad we had what you needed and could get it to you quickly. It means a lot to us that you found the process easy—making things simple and reliable is what we aim for every day. Thanks again for choosing DartDealer!
Easy transaction
Easy transaction, great product and perfect communication. Glad I found them.
Reply from Dartdealer2025-05-27
Thank you! We're so glad you found us—and even more glad everything from the product to the communication was spot on for you. We really appreciate your support and look forward to helping you again anytime you need us. Welcome to the DartDealer family!
Excellent service
Excellent service. Fast delivery
Reply from Dartdealer2025-04-21
We appreciate the 5 stars! Fast shipping is always our goal.
Sent a email
Sent a email. No reply. Darts came in a bag and flights were smashed with the box flattened that they came in
Reply from Dartdealer2025-03-31
We're very sorry to hear about your experience — this is not the level of service we aim to provide. Your order should not have been shipped in a bubble pack, and we’re addressing this with our shipping team to ensure this doesn’t happen again. We also sincerely apologize for the lack of response to your email — that is being looked into as well. In the meantime, we’re reaching out to you directly to resolve the issue with the damaged items as quickly as possible. Thank you for bringing this to our attention.
Half steppers
this is in my stuff for almost a week. Then when they did. My flights were out of stock, by then.
Reply from Dartdealer2025-03-09
Thank you for your order. We’re sorry to hear about your experience. Your order was received on March 3, and we reached out the same day via phone and email to inform you that some items were out of stock. After not receiving a response for two days, we proceeded to ship the rest of your order on March 6 and issued a refund for the unavailable items. We strive to communicate quickly and ensure a smooth shopping experience. We will be giving you a call to discuss this issue and see if there’s anything we can do to make it right. If you have any further concerns, please feel free to reach out. Thank you for your feedback, and we appreciate the opportunity to improve. www.Dartdealer.com
Great Customer Service
The team at Dart dealer was great to work with and very personable and knowledgeable. I will definitely be purchasing more equipment from them in the future! Thank you so much again for your great customer service.
I had to return my purchase and the guy…
I had to return my purchase and the guy that helped me was so understanding and helpful with my return. He even called me to make sure I had received the refund. This is a great company and I would definitely pay any dart products from them. Thank you for your kindness and helpfulness. You did a great job! Gloria
Out of stock... Ugh.
Placed an order for something and was informed a couple days later that item was out of stock. I find it very irritating when the websites aren't updated properly. Had to order from Amazon and pay an extra $15. On the plus side, they actually called me to let me know and the guy was very cool to talk with.
Excellent
They have excellent products and actually reached out to me about my orders I really appreciate that they helped me
It's all good
Delivery was early. And the packaging was great.
Low cost items and free shipping for…
Low cost items and free shipping for over a $49.00 order
Great Service
Excellent service -especially as I couldn’t find the items that I wanted anywhere else. Shipped promptly with regular updates & wouldn’t hesitate to use again 👍
Fast shipping and easy return
First time using darteealer.com
Normally I go to dartdealer (LoneStar) in person, because I’m about 20 min away. I tend to spend quite a bit of time there talking with people and probably spending a few dollars more than I intended. This time a chose to order the darts online and have them ready when I picked them up so my wife wouldn’t locate me via cell phone since I was in and out. Love this place!