Datarecovery.com, Inc. (datarecovery.com) has a 5.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 3 of them were added in the last 12 months. Last updated 2026-08-10.
They saved my rear. I can say this for sure, they were the most affordable and professional. This firm deals with the highest level of govt and police and they treated my home drive date recovery with same level of importance
Thank you for your insight. I know our team will be happy to get a pat on the back through your review! Thank you!
Our researchers had an instrument go down with a lot of data that had not been backed up. Datarecovery was able to recover all of the data quickly and without any issues. We are very pleased with their service and will use their service again if needed in the future.
Thank you, Sergio. We're thrilled we could recover your researchers' lost data.
Our Passport portable drive is used as the only data source and locatoon for storage of files when not working from the office. Nothing is actually stored on the laptop. The Passport showed up in file explorer but there were no directories or files visible. Sent it to Datarecovery who diagnosed failed read/write heads. They were able to do a full recovery of all the directories and files in the time frame they had estimated at the start. If we require data retrieval in the future, they will be the first place we go. They were great.
That is great to hear. We're glad we could help recover your data from the failed Passport.
I had a pair of old (Thunderbolt 2) RAID arrays that got fried in a power surge that exploded my electricity meter. Skipping the details of the power outage, I estimate that I could have had as much as 600 volts on my 120 volt house circuits. The manufacturer of the RAID arrays doesn't do repairs or data recovery and said I should just do a web search for a recovery service in my area. My local computer consultant had no recommendation but warned me that RAID arrays can be complex. Mine were level 5. After looking at the reviews and web sites of nearby data recovery services, I called Datarecovery.com, Inc. as it appeared they might have the expertise to deal with my arrays. They're also only five miles from where I live, so I can take my drives (they're heavy) there rather than pack and ship them. They transferred my call to Justin, their RAID expert in Toronto, who listened to my problem and said that they could analyze the hardware and then tell me what they could do. There's no charge for determining what's wrong. After examining the RAID arrays they told me they likely could recover all my files, quoted me the price, and let me decide whether to authorize the work which was labor intensive (i.e. expensive). Since I really wanted my files, I okayed the work. I don't really know all the steps involved. Data is mirrored and striped using four physical disks in my RAID array, so finding where the data for a file is written can be complex. I assume the file directory was intact or it would not have been possible to recover all my files. Anyway, it took only one day for the diagnosis and price quote to come back and three or four days to do the work. (Remember, I had two different RAID arrays, each with the same problem.) I furnished an 8 terabyte SSD for them to copy my files onto. When I plugged the SSD into my computer I found one folder for each RAID array and all the folder names and files in the same hierarchy as they were on the RAID arrays. I'm pleased with the results and the speed with which the recovery was done. And Justin, their data recovery specialist, was very good at informing me and explaining what was going on. As I understand it, the physical work of data recovery is done at whichever of the company's sites you send your disk to, but they all keep in contact to help each other and share expertise.
This company was fantastic! Did everything they promised, on time, and kept me well informed during the whole process. Very pleased, I highly recommend Data Recovery if you ever need to recover your data!!
Very professional service from Doug P, from the first contact to the data delivery. Data Recovery are able to recover any data. Thank you very much.
I tried to save money locally, but I was met with inconveniences such as extended repair time, no shipping, and no guarantee. I decided to try Datarecovery after speaking with Justin. Not only did he make this as easy as it could possibly be, he was very professional and responded to my emails extremely fast. He did everything to ensure my experience with Data Recovery handling my precious data would turn out satisfactory. I am extremely satisfied. Price was reasonable and the service was TOP NOTCH. I don't see anywhere where they could even improve their business- its as good as you're going to find. Justin and everyone at DataRecovery.com, THANK YOU!
Wow, thank you for the worderful words! We are so happy you had an easy, professional experience with our service.
Fast, efficient, excellent communication, recovered the data on a mal functioning external drive. Upgraded the size of the new external drive at no cost. Not back room cheep, but fairly priced for excellent, professional service. Followup to ensure data and new drive were functioning with recovered data.
That's great to hear you were happy with our service, Clif. We are glad to help. Thank you.
I got ripped off at another data recovery place by them trying to charge me $6000 to recover my data after I already paid them $750. Datarecovery.com place recovered my data for under $1000 without any hassle. Thank you
Thanks, Ivan, we appreciate it
I had a successful (data) recovery experience with Datarecovery.com. When I had lost files in an external hard drive from Windows Reboot process - it took no time for Doug and the data recovery team to retrieve my files. It's worth the investment. Highly recommend!
We're glad you had a successful experience and good recovery outcome. Thank you for the recommendation!
I'm very grateful for the recovery services i got from this recovery company. They were able to complete a successful recovery process and my claim was attended to with so much urgency. I admire the outstanding recovery service and customer support they provided. I'll recommend them wholeheartedly to anyone seeking to make a quick recovery as they handle every case very professionally.
Thank you, Matthew. We really appreciate the kind words and love to hear you were happy with our service.
I brought to Justin and his team my two Western Digital backup drives that happen to crash within a week of each other, leaving me without any backup and even without important work documents. After contacting a few data recovery services, I opted to use this service. I was presented with a worst case scenario and more realistic scenario. Justin and his team were incredible. They suggested that I should buy a NAS and described the benefits of the various system available. I purchased a NAS and drives on Amazon but there are a delay in the delivery. In the meantime, they managed to recover all my lost data and provided me with a temporary drive until my NAS and drives were ready to use. They also provided me with additional support at no charge afterward when I was setting up my NAS. This data recovery team is first class all the way. B Bourret
Thank you for the wonderful words, Bernard, and thank you for choosing us. We are glad you are happy with our team's service and especially that we could recover all your lost data.
The recovery process was exactly as advertised. I was pleasantly surprised that 100% of my data was recovered. It was reassuring to know that there would be no charge if no data was recovered.
We are glad we could come through for you and you were happy with our process. Thank you for the review, Bill!
Did what they do and got the data a client needed off a failed drive. Very responsive and helpful.
That is indeed what we do :) We are happy to help. Thank you for the note.
Very professional and recovered all my data from a bad external hard drive.
We are glad to hear that and glad we could successfully recover your lost data. Thank you.
Had a very good experience with Datarecovery.com. The Customer Service representative (Doug Perry) was very helpful and kept me updated with emails and phone contact. The recovery process was very good and I was able to get all my lost data back in a secure drive. I highly recommend this company and their service to those that may have lost valuable data on a hard drive.
Thanks, Orlando! We greatly appreciate your words.
Datarecovery saved the day but completely rebuilding our RAID system after a ransomware attack
My new computer's hard drive crashed and unfortunately I had not backed up in 5 months (lesson learned). The DataRecovery Team was able to retrieve ALL my data. They were very responsive and got me my data quickly. Can't thank these guys/gals enough.
Thank you for the review, Kathy. We're glad to have come through for you.
I’ve had an old and broken HDD for ages, with lots of data. I never tried a recovery service before, so after too much thinking I took the risk. First, the costumer support team is patient, reliable and the answer fast! Second, the recovery rate although depends of the state of your hdd, for an +10 years old hdd was actually very high. Third, they analyze my hdd and the recovery price actually wasn’t that high, they even gave me options for the return media and shipment. After all, the service is very transparent, I do trust them and if someday I have to send them back another hdd.
That is great to hear. We appreciate the trust you put in us and we are happy your first data recovery experience was a good one.
I was very confused at first look as to who to trust with my failed hard drive. There seemed to be an endless list of data recovery services and they are very determined to get your business. Datarecovery (& Justin) treated me so well, recovered my data a promised, delivered in a timely fashion for the price they quoted. The process was seamless and really appreciated.
Thank you, Lisa. It's true, it is difficult to know what to do and to find the right help in a data loss situation. We are very glad you found us and ended up happy with your choice!
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