Datarecovery.com, Inc. (datarecovery.com) has a 5.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 3 of them were added in the last 12 months. Last updated 2026-08-10.
I got a complete data recovery for my SD card for a more-than-reasonable price, with incredible communication from them and a REALLY fast turnaround. Don’t misunderstand me when I say I hope I never need to use their services again. It just means that I hope to never again need data recovered. I would not hesitate to send my media here though, should the worst happen to another of my storage media.
Reply from Datarecovery.com, Inc.2025-12-31
That's wonderful to hear, Lynn! We're glad we could help.
Justin McClelland helped me so much as an international customer and everything went perfectly
Reply from Datarecovery.com, Inc.2025-12-12
Thanks for the note, Bassam! We're so glad things went smoothly for you, and we're happy to serve our international customers.
W
Wayne · 1 review · Verified · Experienced 2025-09-17 ·
★★★★★
Awesome!!
Data recovery was able to recover ALL of my data and customer service, Megan, was very helpful, very timely, and handled everything very professionally! Very over priced, but what do I know!!!
Reply from Datarecovery.com, Inc.2025-11-17
Thank you for posting, Wayne!
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Scott S. · 1 review · Verified · Experienced 2025-06-27 ·
Well, the bottom line is DataRecovery did just that--recovered our "lost" data at a price that we could afford. Along the way, from our initial phone call to getting a new external hard drive with our data, I had several conversations or e-mail contacts that kept me informed about what was going on. I had the choice along these steps to stop the process so I wasn't forced into any choices that I was uncomfortable with. They were also very fast.
Reply from Datarecovery.com, Inc.2025-05-28
We appreciate the note about your service, and glad we could help!
My experience was quick, easy and everything I wanted. I had a quick call, shipped my broken hard drive, and received a new one back with all my files restored in a matter of days. Amazing!
Excellent in every aspect. First, I got all my files back from a physically failed hard drive. Data Recovery got a perfect result. I don't think anything at all was lost. Second, Data Recovery had professional communication throughout the entire project. All call backs were very speedy in reply to my inquiries. They kept me informed as the process went along so I wasn't left wondering what was happening. They were clear and detailed in what I could expect and what I needed to do. They were careful not to set any unreasonable expectations, yet they were descriptive such that I was able to enjoy some optimism. Third, wow, was this fast. I dropped the failed hard drive off on a Friday afternoon, and my usb drive with the recovered data was delivered to my house Monday morning a week later. If it is helpful to readers of this review, this was a 1tb SSD from a big brand laptop running Windows 11. I had my bitlocker recovery key to give to Data Recovery.
Reply from Datarecovery.com, Inc.2025-04-15
Wow, we're glad recovery was a success and you had such a good experience. Thank you for the note!
K
Katy Marie · 2 reviews · Experienced 2025-02-24 ·
★★★★★
Next Level Data Restoration!
From the first contact to completion, I experienced professional and caring treatment. I felt like I mattered. It seemed very important to all involved that my data would be restored in both timeliness and completeness. My expectations were certainly exceeded, and I was most pleased with the results.
I did not notice until almost the end that I could track status online. Perhaps this could be emphasized in the initial contact. I am sure I am not alone in the fact that I did not carefully read the email beyond the fact that a case was opened.
Thank you for offering this valuable service and experience.
Reply from Datarecovery.com, Inc.2025-04-15
Thanks for the wonderful words, Katy!
D
David S. · 2 reviews · Experienced 2024-11-01 ·
★★★★★
I really liked the communication…
I really liked the communication between me and the company. We exchanged emails and phone calls. Speaking to a real human being about my hard drive issues made the whole process easy. They recovered my data and helped me with the warrenty process with WD
Reply from Datarecovery.com, Inc.2025-04-15
We appreciate the notes about our customer support, and glad it was a success. Thanks for posting!
It's never fun losing your data/access to your hard drive. Thankfully, Datarecovery helped solve my problems. As soon as I reached out, they walked me through the process of recovering my data. They sent me a shipping label, which I was able to track, and I was able to track the process as they recovered my data. And, to top things off, I was able to track the package when they returned my data to me, fully usable and accessible.
The Datarecovery team were communicative and helpful throughout the entire process. If any friends of mine end up in the unfortunate situation of being unable to access their data, I couldn't recommend Datarecovery.com highly enough! They helped tremendously.
Reply from Datarecovery.com, Inc.2025-04-15
Thank you, Patrick. We're glad you had such a good experience!
R
RANDY · 6 reviews · Verified · Experienced 2024-03-22 ·
★★★★★
My client was totally freaked out and unwilling to trust DataRecovery with her data. A 100% recovery changed her mind and made me look like a hero.
My client was totally freaked out and was unwilling to trust
Reply from Datarecovery.com, Inc.2024-05-07
That's great news! Thanks Randy
J
Joey Sasso · 1 review · Experienced 2024-03-22 ·
★★★★★
Justin from Data Recovery saved me!!!
If I ever have a problem again I will be sure to go to data recovery first. The entire process went so smooth. I'm not somebody who is very tech savvy and they explained everything to me in ways that made me understand everything very easily. All the props has to go to Justin who is just an absolute rock star and helped me so much. Call them today and ask for Justin! This dude will seriously make you so happy you did not go anywhere else. On top of all of that, I got back ALL of my data! That's right, almost 4TB worth. I'm so happy to be writing such a happy and glowing review. They are the best in the business and Justin is the guy you want to have help you with it all!
Reply from Datarecovery.com, Inc.2024-04-01
Thank you, Joey!
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Shawn Felde · 1 review · Experienced 2024-03-25 ·
★★★★★
The best there is...
Everyone at the Datarecovery Team was an absolute joy to deal with. They kept me informed on their progress throughout the recovery, and did a masterful job recovering my data. I would recommend them to anyone who needs data recovery without hesitation!
Fabulous work! I thought I lost my data and photos, but they were able to retrieve it fast and fairly affordable for what they do. Bradley was so nice and professional and walked me through the process and they worked with me every step of the way. I highly recommend them!
Reply from Datarecovery.com, Inc.2024-04-01
Thank you, Sean!
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Sandra L. · 1 review · Experienced 2024-03-11 ·
★★★★★
Super excellent service
Justin was very helpful and mindful of the importance of keeping me updated in the recovery process. He was prompt in returning emails and was overall a wonderful pleasure to work with.
Reply from Datarecovery.com, Inc.2024-03-19
Thank you for the wonderful post.
B
Bruce Taylor · 2 reviews · Experienced 2024-02-12 ·
★★★★★
Datarecovery.com to the Rescue!
These guys saved our film. Before we had a chance to back up some of the files needed for our documentary film, the drive failed. It wouldn't mount to any computer we tried. Mac or PC, it didn't matter. We thought all hope was lost and some of the major interviews we shot we gone forever including one of a man who passed away. Thanks to these guys, we're good to go. All of our data was retrieved and we're back on track. I can't thank them enough!
Reply from Datarecovery.com, Inc.2024-03-18
That's fantastic! We're so glad we could bring back those irreplaceable files for your film.
J
Jim & Jane Weingartener · 2 reviews · Verified · Experienced 2024-02-09 ·
★★★★★
Thank you Datarecovery
Datarecovery lived up to its name and recovered all of my data from my failed computer drive. I am so grateful to have documents, pictures and programs back.
Reply from Datarecovery.com, Inc.2024-03-11
We're happy we could get back that important data for you.
Recovery was very good but had annoyances [updated]
The recovery was very good, but this company has a number of annoying (industry standard) practices. First, they lie about providing an estimate: they promise an estimate, but then require you sign up and send your drive in before giving any kind of price. Sadly, this is a normal practice in this field the last decade: this is very annoying. Second, they fail to itemize costs usefully and their most common add-ons to their quoted price are shipping costs (usually over $150). Third, I sent them a 6TB bare drive worth approx $150 and they returned a drive they charged me $500 for. That means they quoted $700 to me but charged me $1400, since the 'recovery' was $700 but then there's shipping, tax, and the absurd cost for a premium (slow) USB drive to replace a $150 bare drive. Fourth, I required (and they agreed) that they return the original drive and they did not.
Still, I give this experience 4 stars since the data was 100% recovered from a drive with a dead controller. I've paid for recovery of more than a dozen dead drives and this is the first time I've had a 100.00% recovery. The total price was about what I expected, but there is zero reason they didn't give me my orig drive back and I had no need of a USB external drive costing 3x what I needed.
Update: After writing this review, I was contacted and told I could return the USB drive for a partial refund. Also, they have shipped me my dead drive, which makes me very happy. I recommend keeping all original boxing.
I've changedg this from 4 to 5 stars based on their follow up. Again, the data recovery was perfect, I hope they can adjust their estimating practices to give a range (even if it's a huge range).
