Davek Umbrellas

Fabulous construction

Fabulous construction. As advertised!

Delivery was fast but it was a gift and…

Delivery was fast but it was a gift and there was supposed to be a "Happy Birthday" note in the package. It wasn't there.

High-grade materials, precise & compact

You can immediately tell this is made with high-grade materials and with a level of precision well above your big box store umbrellas. The carry case fits nicely and the coverage is perfect for how compact the overall design is. I’m actually looking forward to the next time it rains!

excellent quality in a tiny package

Revising my review. There was a shipping issue which the company did fix and pretty quick once they could see my message about it. The umbrella is better than expected. It’s tiny but opens fully and with enough space for two adults or one adult and 1-2 children, depending on age. Quality is excellent. You can tell how well made it is even just holding it. The little bag it comes with (in addition to the regular cover) is a nice touch, it keeps any little bits of dirt of droplets of water from the handle, which the sheath style cover doesn’t cover, from getting the inside of my bag dirty or wet. It’s lightweight overall while still being heavy for its size. The handle is ok, it’s totally fine for a small umbrella and I wouldn’t want it to be bigger or different because it’s part of what makes it so compact but it’s not exactly the most comfortable umbrella handle out there and when wind gusts are tugging at the umbrella itself the handle can be less than comfortable to hang on to. The flip side is that my younger kids can hold it comfortably, no bulky handle for them to try and wrangle. Overall it’s a five star product and the customer service is top notch too.

I was disappointed the umbrella didn't…

I was disappointed the umbrella didn't have a push button open. I just expected it for $100. You need two hands to get out of the car in driving rainstorm. Disappointed.

Easy to use web site

I had to replace the Mini using the…

I had to replace the Mini using the lost option included when I purchased the mini originally. Of course after I got the replacement I found the other one ! ...Now I have two to keep handy....It's a great mini umbrella that is no frills and you can keep with you in a purse, backpack, tucked in the glove box of the car. It is mini so don't expect too much coverage, but it's enough when you need it

Good umbrella

Good umbrella. Pricey.

Fantastic high quality products

Fantastic high quality products. Recommend

Great well made product great customer…

Great well made product great customer service.

Although I prefer automatic umbrellas

Although I prefer automatic umbrellas, I chose this one due to the small size.

Best umbrella in the world !!!!!

The loop on sleeve came off, but the response was epic

Sometimes you learn a lot about companies when things don’t go as planned. I had a defect in the umbrella sleeve of a recently purchased mini umbrella. I contacted customer support and the initial response was not as expected, pretty much instructing me to buy a replacement sleeve. But upon hearing that was my experience, Davek and specifically Allison at Davek, reached out and said wait, that is not the experience we want our customers to have. She corrected it within minutes and I have a replacement sleeve enroute to me without me having to purchase it. It’s moments like this that build brand loyalty and give confidence that the company does care about the customer experience. I’ve purchased two other mini umbrellas from them, this experience could have ended further purchases or make me committed to all future umbrella purchases to be directed to Davek. Thank you for caring about the customer journey.

Nearly perfect...

Beautiful, well engineered umbrella. Sadly, mine arrived with a small scuff on the activation switch. A small detail, but one I'll notice every time I use it! Otherwise, would have been 5 stars. (Davek Elite)

Davek Umbrellas

Customer service was very helpful. Davek's products are incomparable.

Horrible customer service experience

Horrible customer service experience. I was forced to talk to someone I never requested to talk to. Manager at this place is emotional and dismissive. Couldn’t take feedback and just leave it at that.

100% quality you can count on

100% quality you can count on. Expensive but well worth it for an umbrella you’ll never need to purchase again unless you lose it. Fast delivery and well packaged.

great customer service and prompt…

great customer service and prompt responses. did not have to wait for 1 business day to receive correspondence. shipping was fast. courteous and helpful in resolving my loss protection information. will buy no other umbrella except from Davek.

Well made umbrella by a company that…

Well made umbrella by a company that stands by their products. Thank you for making such a wonderful product.

Website easy to navigate

Website easy to navigate. Love the golf umbrella. Can't wait for Father's Day!