About The Deadbolt Mystery Society
Data updated- Website
- deadboltmysterysociety.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 35 reviews
- Replies to negative
- 60% (3/5)
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Is The Deadbolt Mystery Society legit?
The Deadbolt Mystery Society (deadboltmysterysociety.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 35 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Fun and addicting!
My husband and I love doing the mysteries we get from DBMS! We started ordering them during COVID as a fun, new way to pass the time and here we are years later still loving them!
Great storylines and puzzles!!
These mystery puzzles are always wonderful, creative and with great storylines.
Deadbolt always delivers!!
Deadbolt always delivers a great mystery and just when you think you have the puzzles figured out, they surprise you with new ones. If there is something missing from a box, they are quick to make it right. Their customer service is absolutely amazing! I am a fan for life.
Love it !
The best mystery subscription ever. So much fun to do. Just the right difficulty .Well thought out mysteries. Top quality items included. Easy website to navigate. Interesting topics. There is something for everyone here.
I love deadbolt mystery society!
I love deadbolt mystery society! I've done a handful of at-home escape rooms/mystery boxes and DMS takes the cake. I've gifted 3 month subscriptions and people have loved them, and I recommend them to anyone looking for some new entertainment at home. So much fun!
LOVE these mystery boxes
LOVE these mystery boxes, it is the right amount of difficulty and challenge for me and my daughter to do, we look forward to these arriving every month. We have subscribed to a few other mystery boxes, and these have been, by far, the best ones that we have subscribed to. You also have a lot more variety in your boxes than others. Highly recommend these boxes to friends all the time. A FOREVER Will Street Detective!!!
EVERYTHING from Deadbolt is fabulous!
Great mystery, but production quality a bit lacking
Overall we love the games we've received from Deadbolt Mystery Society. Our most recent purchase, The Return of Jack the Ripper, didn't quite live up to our previous purchase, The Fall of the House of Asher. The puzzles were decent enough, although not quite as challenging. But what really stood out was the production quality. House of Asher was very well constructed and printed, but Jack the Ripper was mostly just plain paper print-outs. We were all hoping for a real glimpse into the game world when we saw the cameras in the online puzzle solutions, but sadly there was nothing but more text. But with that said, we do appreciate the creativity and fun these games give us as a family. I will definitely be purchasing more games, but I do hope the production quality is raised.
Overall DMS Provides Engaging Mystery Games
Overall, DMS is a great company with a fun and engaging mystery games. Great customer service. Great on updating customers on their products. But they've had some problems with their supply chain, so monthly subscriptions and pre-orders can be delayed. They've recently worked to change how they use suppliers to eliminate delays. I'll revisit this review with an update after a few months to tell you how it's going with their shipping times.
Exellent Games
My family and I absolutely love these games. I have been collecting as many as possible and currently have 39 Deadbolt Mystery Society games, because they are that good. I have even turned family members on to the games when they were previous HaK fans.
Solve cases like a true detective!
Reliably good customer service. Been a subscriber for many years and have been entertained ever since.
Reply from The Deadbolt Mystery Society2025-04-03
Randon, we appreciate you! Thanks for your ongoing support!
An Smazing Company…
The games are unique and very well designed. Best Customer Service.
Reply from The Deadbolt Mystery Society2025-04-03
Thank you so much, James! We really appreciate the kind words.
These are so fun!!
Reply from The Deadbolt Mystery Society2025-04-03
Thank you so much! We appreciate you!
Deadbolt Mystery Society games
As of this review, my group has ordered and played around 35 Deadbolt Mystery boxes. We play one every other weekend. We love everything about how these are set up, especially the world building. How all of the mysteries are connected in the same fictional town...not just the boxes, but the books, and the audio series. We've tried other Mystery/Escape boxes, but we keep going back to Deadbolt as our preferred Mystery game company.
Reply from The Deadbolt Mystery Society2025-01-27
Thank you so very much! We love having you as a part of our DMS community and we are so thrilled to hear how much you love the world building and connective tissue between the boxes, books, and podcast! We appreciate you!
Year after year - a very happy customer!
I’ve been a very happy and satisfied member of the Deadbolt Mystery Society for years now. Their products continue to be amazing year after year and their customer service is incredibly fast to respond if you have any questions. I have never had any problems receiving my monthly games - and any delays I’ve experienced had nothing to do with them (more on the postal service, third party vendors, etc). Plus they are a small family business - and I’d rather support them and their creative uniqueness rather than any of the larger mass-produced product corporations who don’t care about their customers. Highly recommend!
Reply from The Deadbolt Mystery Society2025-01-27
Johannah, thank you very much! We are so appreciative of your kind words and love your continued support. You are such a pleasure to have in our DMS community. Thank you for the positivity and joy that you bring to everyone!
I loved the experience
I loved the experience! It was a very creative storyline and it made me think but it wasn't so difficult that I got stumped. I was so into the puzzles that I couldn't put it down until I solved the case. It took between an hour to and hour and a half.
Reply from The Deadbolt Mystery Society2025-01-24
Thanks so much, Carrie! We are thrilled to hear you enjoyed your mystery experience.
Shipping issues and weather delays…
If the boxes are supposed to be monthly boxes, then they should arrive monthly, not at the end of a month. I purchased the 6 month bundle in December for a Christmas gift, the gift is not arriving until January 25th. Even though I wrote to ask where the gift was and was informed they are not sent out until around the 5th of the month. I asked again where the box was and was told due to weather delays it would arrive later. So far, im not impressed with the company. I’ll ask my daughter how she likes the subscription.
Reply from The Deadbolt Mystery Society2025-01-23
Thank you for you feedback. We are sorry your package has not arrived and that you are not impressed with us. That's definitely not what we strive for. We are a game company and want people to have a good time with us. You mentioned "then they should arrive monthly and not at the end of the month" We completely agree! Unfortunately, vendor delays and mother nature wreaked havoc. You purchased a subscription in December and shipments to subscribers are to be shipped within the first full week of the following month. That's how it's supposed to work and how it normally works. Unfortunately, there were many things that we experienced that were completely out of our control. We had vendor delays from the holidays or broken down production machinery. Winter Storm Cora swept across the country and caused so many issues with vendors shutting down, and it shutting us down and also USPS. We are located in Mississippi and severe winter weather is not something our area is equipped for since we get it maybe once or twice a year. Once we received everything from our vendors we got shipments out to subscribers as quickly as we possibly could. We also sent out multiple emails updating our customers on the delays and providing access to free mysteries in the meantime. Our apologies if those emails somehow missed you. We hope your daughter enjoys her mystery once it arrives!
Still haven’t received the first in our…
Still haven’t received the first in our series!
Reply from The Deadbolt Mystery Society2025-01-23
Hey Robin, thanks for your feedback. We are sorry to hear that your first package has not arrived. It's on its way and tracking is showing it to be delivered this week. Unfortunately, we had severe vendor delays and Winter Storm Cora wreaked havoc across the country causing lots of delays and shutdowns. We sent out multiple emails updating customers on these delays and we are sorry if the emails somehow missed you. We hope you enjoy solving the mystery once it arrives.
Loved it
Loved it! Had such a fun game night with the whole family. The youngest is 12 and even he enjoys it.
Reply from The Deadbolt Mystery Society2025-01-23
Thanks so much, Angela! We are very happy to hear that your family enjoyed solving our mystery!