DecanterEngraving.com (decanterengraving.com) has a 5.0 out of 5 rating on OK.one, based on 14 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 13 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Dawn · 1 review · Verified · Experienced 2026-07-28 ·
★★★★★
Excellent Customer Service
I had an excellent experience with Decanter Engraving! Their customer service was outstanding from start to finish. After placing my order, I decided I wanted something different and emailed them to request a change. They responded quickly and went above and beyond by providing three different sample designs for me to choose from. It made the decision easy, and I ended up with exactly what I wanted. The finished product was beautiful and exceeded my expectations. I highly recommend Decanter Engraving for their quality craftsmanship, responsiveness, and exceptional customer service.
Reply from DecanterEngraving.com2026-08-05
Thank you your feedback and for taking the time to share your experience! We’re thrilled to hear the personalized Beveled Blade decanter set met all your expectations and arrived on time. We look forward to the opportunity to working with you again soon. Best, Gabe
Thank you your feedback and for taking the time to share your experience! We’re thrilled to hear the personalized Cristoff Wine decanter met your expectations and arrived on time. We look forward to the opportunity to working with you again soon. Best, Gabe
The item was a gift and the recipient said it was beautiful and it was delivered on time… He’s very happy with his gift
Reply from DecanterEngraving.com2026-05-20
Thank you your feedback and for taking the time to share your experience! We’re thrilled to hear the Beveled Blade decanter met your expectations and arrived on time. We look forward to the opportunity to working with you again soon. Best, Gabe
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Young Won · 1 review · Verified · Experienced 2026-02-26 ·
★★★★★
Great product, great experience.
Easy to use website. Excellent product, great engraving work. Shipped in a timely manner, packed securely.
Reply from DecanterEngraving.com2026-03-16
Thank you your feedback and for taking the time to share your experience! We’re thrilled to hear the decanter met your expectations and arrived on time. We look forward to the opportunity to work with you again soon. Best, Gabe
Thank you for your feedback and for taking the time to write a review, It is greatly appreciated! We are excited to hear that the decanter turned out as expected and everything arrived on time! Looking forward to working with you again in the future. Best, Gabe
Thank you for your feedback and for taking the time to write a review. It is greatly appreciated! We are excited to hear that the decanter turned out as expected and everything arrived on time! Looking forward to working with you again in the future. Best, Gabe
Very nice decanter with excellent engraving. I am very happy with the product.
Reply from DecanterEngraving.com2025-12-21
Thank you for your feedback and for taking the time to write a review. It is greatly appreciated! We are excited to hear that the decanter turned out as expected and was well received. Looking forward to working with you again in the future. Best, Gabe
Great experience. High quality and extremely quick! Highly recommend!
Reply from DecanterEngraving.com2025-12-17
Thank you for your feedback and for taking the time to write a review! It is greatly appreciated! We are excited to hear that the decanter turned out as expected and was well received. Looking forward to working with you again in the future. Best, Gabe
Amazing personalized gift experience
I am extremely happy with my order from DecanterEngraving.com. The engraving quality is excellent, very clean and professional, and the decanter looks even better in person. It made a perfect personalized gift. Fast delivery and great attention to detail. I would definitely order again and highly recommend this company.
Reply from DecanterEngraving.com2025-12-17
Thank you for your feedback and for taking the time to write a review! It is greatly appreciated! We are excited to hear that the decanter turned out as expected and was well received. Looking forward to working with you again in the future. Best, Gabe
This was the fastest service I’ve ever seen. I ordered it on a Saturday paid for the two day shipping. Received it on Monday from New York to Washington state and it was absolutely perfect.
Reply from DecanterEngraving.com2025-12-17
Thank you for your feedback and for taking the time to write a review! It is greatly appreciated! We are excited to hear that the decanter turned out as expected and was well received. Looking forward to working with you again in the future. Best, Gabe
The wine decanter was beautiful and the engraving was superior!
Reply from DecanterEngraving.com2025-12-17
Thank you for your feedback and for taking the time to write a review! It is greatly appreciated! We are excited to hear that the wine decanter turned out as expected and was well received. Looking forward to working with you again in the future. Best, Gabe
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David Hunte · 1 review · Experienced 2025-09-04 ·
★★★★★
This was the fourth decanter set I…
This was the fourth decanter set I ordered as executive gifts. One of a kind premium crystal decanters and glasses with unmatched clarity and a satisfying weight to each item. Gabe was on hand to help expedite the order to make sure it arrived on time. Great customer service and fast order processing and shipping, as always. Highly recommend these guys!
Reply from DecanterEngraving.com2025-12-17
Thank you for your feedback and for taking the time to write a review! It is greatly appreciated! We are excited to hear that the decanter turned out as expected and was well received. Looking forward to working with you again in the future. Best, Gabe
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Adrian · 1 review · Experienced 2025-09-01 ·
★★★★★
Only one suggestion...
Customer service very friendly and professional.
Quality of product and crystal very good.
But...the only complaint that I personally have is related to the package.
It is a common low cost box with cheap and not good looking cartoon. Package for an expensive gift is very important as it has the first impact to the person who is receiving and opening the present.
In my opinion decanter has to be inserted in a well fitted sponge box (or suitcase) with proper wrappings not to be ruined during the pull out.
Of course this means higher cost on the product and gift itself, but I think for a real present it worths it.
Again I have to emphasize that I am satisfied with overall quality of product, but the package has to be improved.
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Will Stanton · 1 review · Experienced 2025-07-08 ·
★★★★★
Retirement Decanter
Customer service was top notch and they worked with me to ensure that our logo was in the right format for engraving. They were also able to expedite my order and ship in time to receive it in time (arrived in 3 days) for a retirement party the decanter was presented at. I would recommend this company and their beautiful engraved decanters.
