Great customer service and product…
Great customer service and product thankyou
Digit-it (digit-it.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 50% of negative reviews; 58 of them were added in the last 12 months. Last updated 2026-08-10.
Great customer service and product thankyou
It was total confusion right from the beginning, no matter how I explained it. The person on the other end was not understanding and then when I finally got it, it wasn’t even a file that could be opened so am I impressed not at all and it cost me $28 and some cents Canadian for this
it was a struggle to cancel , loved the clothing choices but not my styles..
The designs so far turning out cute. Thanks
When I notified this company that I had not received my files they immediately sent them to me. I have yet to stitch it out but will soon.
received wrong design originally but as soon as contacted they sent right design without hassel. good job.
I love the team at Digital-it. Dianna is so helpful, responsive and kind. The team that digitizes is on point. I have always been satisfied with my embroidery projects, and they always help when I want to make small changes to my original designs. 10 out of 10 would recommend!
IDI DON KNOW YET
Late reply no clear answers in a good communications
Love your work, love your designs, very helpful, fast response, easy to work with, couldn't ask for any better.. Thank you so much..
They did a great job on a logo for me. I had some specific instructions and they did them for me. =0)
Reasonable price and fast turnaround. The final result was perfect.
Great service and designs.
The look of the ornament files I bought are beautiful. I haven't stitched them out yet, but hope to soon. Customer service was great. They contacted me after the purchase to ensure I received my designs. I wasn't expecting that. Was a nice surprise and assured me they were good people to do business with.
Digit-it has beautiful and well stitched embroidery designs. Their customer service is impeccable! They were very quick to respond to my inquiry. Will definitely purchase from them again.
Thank you so much for your kind words! We’re truly happy to hear that you loved our embroidery designs and had a great experience with our customer service. Your support means a lot to us, and we look forward to serving you again soon.
Design does not stitch out very well. Lots of tie off on the back.
Thank you for your feedback. We’re sorry to hear that the design did not stitch out as expected. Excessive tie-offs can occur due to machine settings, fabric type, or hooping conditions. Please share your machine model, fabric details, and a photo of the stitch-out so our team can review the issue and provide a corrected file or necessary adjustments. You may contact us directly at [email protected] for faster assistance.
Beautiful embroidery designs stitched up so beautiful
It’s the first time I’ve ordered anything. I will again when I see something catch my eye.
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