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Hobbies & Crafts

Digit-it

61 reviews

4.561 reviews
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About Digit-it

Data updated
Website
digit-it.com
Category
Hobbies & Crafts
Location
United States · Twin Lake, Michigan
Status
Unclaimed
Last 12 months
58 reviews
Replies to negative
50% (3/6)
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Is Digit-it legit?

Digit-it (digit-it.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 50% of negative reviews; 58 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
Sue Williamson · 39 reviews · Verified · Experienced 2026-03-21 ·

Great customer service and product…

Great customer service and product thankyou

D
Diane Funk · 1 review · Verified · Experienced 2026-03-17 ·

It was total confusion right from the…

It was total confusion right from the beginning, no matter how I explained it. The person on the other end was not understanding and then when I finally got it, it wasn’t even a file that could be opened so am I impressed not at all and it cost me $28 and some cents Canadian for this

B
Brenda Mendenhall Sacher · 7 reviews · Verified · Experienced 2026-01-27 ·

website

it was a struggle to cancel , loved the clothing choices but not my styles..

B
Brenda Honeycutt · 1 review · Verified · Experienced 2026-02-24 ·

The designs so far turning out cute

The designs so far turning out cute. Thanks

M
Mary Marek · 1 review · Verified · Experienced 2026-02-20 ·

Still waiting for a design I purchased.

D
Dianne Thornton · 1 review · Verified · Experienced 2026-02-13 ·

Good communication.

C
Connie · 2 reviews · Verified · Experienced 2026-02-09 ·

Corrected an issue immediately.

When I notified this company that I had not received my files they immediately sent them to me. I have yet to stitch it out but will soon.

K
Karen Malus · 1 review · Verified · Experienced 2026-01-23 ·

received wrong design originally but as…

received wrong design originally but as soon as contacted they sent right design without hassel. good job.

L
LC · 1 review · Experienced 2026-02-06 ·

I love the team at Digit-it.

I love the team at Digital-it. Dianna is so helpful, responsive and kind. The team that digitizes is on point. I have always been satisfied with my embroidery projects, and they always help when I want to make small changes to my original designs. 10 out of 10 would recommend!

J
Joseph Reed · 1 review · Experienced 2026-01-20 ·

I DON KNOW YET

IDI DON KNOW YET

M
Mirna pardo · 3 reviews · Verified · Experienced 2026-01-21 ·

La reply no clear answers in a good…

Late reply no clear answers in a good communications

D
Doreen Wion · 1 review · Verified · Experienced 2026-01-21 ·

Love your work

Love your work, love your designs, very helpful, fast response, easy to work with, couldn't ask for any better.. Thank you so much..

M
Mary Ann Atkinson · 1 review · Experienced 2026-01-10 ·

Great Job

They did a great job on a logo for me. I had some specific instructions and they did them for me. =0)

D
Danielle Zemenz · 5 reviews · Verified · Experienced 2026-01-06 ·

Reasonable price and fast turnaround

Reasonable price and fast turnaround. The final result was perfect.

T
Tina Michael · 2 reviews · Verified · Experienced 2026-01-15 ·

Nice job

Great service and designs.

K
Kristi Holman · 1 review · Verified · Experienced 2025-12-23 ·

The look of the ornament files I bought are elegant.

The look of the ornament files I bought are beautiful. I haven't stitched them out yet, but hope to soon. Customer service was great. They contacted me after the purchase to ensure I received my designs. I wasn't expecting that. Was a nice surprise and assured me they were good people to do business with.

T
Tara Andrews · 9 reviews · Verified · Experienced 2025-10-18 ·

Beautiful Embroidery Files

Digit-it has beautiful and well stitched embroidery designs. Their customer service is impeccable! They were very quick to respond to my inquiry. Will definitely purchase from them again.

Reply from Digit-it2025-12-24

Thank you so much for your kind words! We’re truly happy to hear that you loved our embroidery designs and had a great experience with our customer service. Your support means a lot to us, and we look forward to serving you again soon.

R
Ruby · 1 review · Verified · Experienced 2025-12-10 ·

Design does not stitch out very well

Design does not stitch out very well. Lots of tie off on the back.

Reply from Digit-it2025-12-18

Thank you for your feedback. We’re sorry to hear that the design did not stitch out as expected. Excessive tie-offs can occur due to machine settings, fabric type, or hooping conditions. Please share your machine model, fabric details, and a photo of the stitch-out so our team can review the issue and provide a corrected file or necessary adjustments. You may contact us directly at [email protected] for faster assistance.

P
Pilar Roberts · 3 reviews · Verified · Experienced 2025-11-13 ·

Beautiful embroidery designs stitched…

Beautiful embroidery designs stitched up so beautiful

F
Freddi Mike · 1 review · Verified · Experienced 2025-11-08 ·

It’s the first time I’ve ordered…

It’s the first time I’ve ordered anything. I will again when I see something catch my eye.