About Digit-it
Data updated- Website
- digit-it.com
- Category
- Hobbies & Crafts
- Location
- United States · Twin Lake, Michigan
- Status
- Unclaimed
- Last 12 months
- 58 reviews
- Replies to negative
- 50% (3/6)
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Is Digit-it legit?
Digit-it (digit-it.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 50% of negative reviews; 58 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I had a fine conversation on Messenger…
I had a fine conversation on Messenger with the designer. After I had payed the money I received the pattern. It was very beautiful.
Reply from Digit-it2025-10-23
Thank you for sharing your experience! We’re happy to know the process went smoothly and you’re pleased with the design you received.
Your instructions need to be better as…
Your instructions need to be better as well as putting the pattern together
Reply from Digit-it2025-10-22
Thank you for your feedback! We truly appreciate you taking the time to share your thoughts. We’ll work on improving our instructions and pattern clarity to provide a smoother experience next time.
FSL ornaments
Service I received was great.
Reply from Digit-it2025-10-22
Thank you for your kind words! We’re delighted to hear you were happy with our service and FSL ornaments. Your support means a lot to us!
I've been running a small Etsy shop for…
I've been running a small Etsy shop for a while, and good embroidery digitizing is hard to find. I tried them once, and now I don't go anywhere else.. The stitch files always run smooth, no thread brakes or weird pulls. The designs come out looking professional. And the best part their pricing is actually fair. You can tell they want long-term customer not just quick sales.
Reply from Digit-it2025-10-17
Thank you so much for your trust and kind words! We’re so glad you’re happy with the quality and service we truly value your continued support!
very quick and personal service
Reply from Digit-it2025-10-17
Thank you! So happy to hear you liked our quick, personal service!
Highly Satisfied with My Custom Patches
I had an excellent experience with Digit-it. The custom patches I received were of outstanding quality, detailed, durable, and exactly as I envisioned. The team maintained clear communication throughout the process and ensured timely delivery. Their professionalism and attention to detail truly stand out. I highly recommend Digit-it for anyone looking for high-quality custom embroidery work.
Reply from Digit-it2025-10-17
Thank you for trusting us with your custom patches! We’re delighted they turned out just as you envisioned.
I don't usually write reviews but…
I don't usually write reviews but Digital it honestly deserves it. I sent them a design that other companies said was too detailed to stitch properly. But Digit it handled it like pro. And the results make me smiling.
Reply from Digit-it2025-10-13
We’re so glad you gave us a chance and loved the results!
I've been using different embroidery…
I've been using different embroidery services for my small clothing brand, but Digit-it is now my go-to. They just get it right every single time. I sent them a detailed logo with gradient colors and thought it might lose detail after stitching, but nope, it came out flawless. Even my customer noticed the improvement. I also love how polite and down to earth their staff are. They actually care if you're happy with the result. It's nice working with people who take pride in what they do.
Reply from Digit-it2025-10-10
Thanks so much! We’re so glad your logo came out perfect and that you’re happy with our service. It means a lot to hear your kind words!
Absolutely amazing
I absolutely love everything I got. Very well done and even shipped with care. Cindy kept me updated along the way of everything and sent pictures during the process. She was always there to answer questions n a timely manner. Everything was done in such high quality that I recommend her and her business to others.
Reply from Digit-it2025-10-10
Thank you so much! We’re thrilled you’re happy with everything and really appreciate your recommendation. Cindy and the team loved working with you!
I ordered a design on the Babylock…
I ordered a design on the Babylock Solaris member page from Stacy Jones and was given a link to Paypal. I ordered the design and paid $20 (have been charged by PalPay) and did get the pdf (instructions) for the design but have never received a link where I can download the PES format. Please help
Reply from Digit-it2025-10-02
Thank you for your review and for bringing this to our attention. We sincerely apologize for the inconvenience regarding your PES file download. We have sent you an email and also messaged you on your social media regarding this, but we haven’t received a response yet. Could you kindly check your inbox (and spam/junk folder) for our messages? We’ve also attached screenshots here for your convenience. Screenshot: https://ibb.co/HTKzm6MF https://ibb.co/0VXYrTrP Please let us know if you still have any issues, and we’ll make sure you receive your design promptly.
Everything was excellent
Reply from Digit-it2025-10-02
Thank you so much for your kind words! We’re thrilled you had an excellent experience and truly appreciate your support.
Asked for change minor even stated they…
Asked for change minor even stated they could in email and wanted more money.
Reply from Digit-it2025-10-02
Thank you for your feedback. We’re happy to make minor changes, but some requests may require additional work, which can affect pricing. We’re always happy to discuss further to ensure you’re satisfied.
Great work
Great work, response time and customer service
Reply from Digit-it2025-10-02
Thank you for your kind words! We’re glad you’re happy with our work, response time, and customer service. We truly appreciate your support!
Colorful cat
She sent the design and it is great
Reply from Digit-it2025-10-02
Thank you for your review! We’re so glad you love the design. Your support means a lot to us!
Awesome design
Very responsive and design is beautiful. Open to making changes and easy to work with.
Reply from Digit-it2025-09-01
Thank you so much for your kind words and support!
Big design, little space
The design I wanted was pretty intricate for the size I could have. They made it work and it stitched out great. Very quick turnaround.
Reply from Digit-it2025-08-27
Thank you for trusting us with your design!
Highly responsive vendor
Highly responsive vendor. Was able to provide what I needed in a timely fashion. Going to test out today!
Reply from Digit-it2025-08-27
Thank you so much for your kind words! We’re glad we could meet your needs quickly and we hope the test goes perfectly. Your feedback means a lot to us!
Quick turn around
Was very quick and reasonable
Reply from Digit-it2025-08-27
Thank you for your feedback! We’re happy to hear you found our service quick and reasonably priced. We appreciate your support!
Ornament Design
I received my design promptly after payment. It included a PDF with color steps for thread changes. Stitched out well. No issues.