Local Computer support
Good selection of products and a knowledgeable stuff on-site. Can recommend if you look for local and competent computer support
Reply from Discount Electronics2024-03-30
Thanks Steffen. It's our "stuff" that makes us great ;)
About Discount Electronics
Data updated- Website
- discountelectronics.com
- Category
- Public & Local Services
- Location
- United States · Pflugerville
- Status
- Unclaimed
- Last 12 months
- 6 reviews
- Replies to negative
- 36% (4/11)
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Is Discount Electronics legit?
Discount Electronics (discountelectronics.com) has a 4.0 out of 5 rating on OK.one, based on 48 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 23% of reviews are 1 star, a relatively high share; The business has replied to 36% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Greg at Discount Electronics helped me…
Greg at Discount Electronics helped me pick out 3 laptops and monitors for my office. He took the time to be sure they were exactly what I needed. I had a problem connecting one to the internet. He called me right back and walked me through it.!
Reply from Discount Electronics2024-03-30
The Internet can be tricky. That's why we have people like Greg here to make sure everything goes smooth.
Armando at the Round Rock store is…
Armando at the Round Rock store is great! He patiently listens to my needs for the two different systems that I needed to purchase. He immediately came up with a desktop system that would work perfectly for my needs, and even though the laptop that I needed was not in their store, he found it at another store and got everything ready at the other store so all I had to do was walk out and say this is what I want purchase it and leave. Excellent service!
Reply from Discount Electronics2024-03-28
Thank you, Amando. We appreciate the review and your continued business.
Guarantee Honored
Had a Bios problem out of the blue. Almando explained what I could expect and when, then made sure the computer went to the correct place. Repairs were effected at no cost to me. Writing to you on it now. I appreciate the knowledge and efforts.
Reply from Discount Electronics2024-03-30
Our warranty is what really sets us apart. Every used computer and laptop come with a one year parts and labor warranty. And we will be here to back it up. We've been doing this since 1997.
Thanks Discount Electronics
Thanks Discount Electronics! Ya'll always have what I need at a great price. Stopped in and bought a flash drive, Matt B helped me and provided awesome customer service.
Reply from Discount Electronics2024-03-30
Thanks Lauren. We appreciate your business.
Discount Electronics is a great place…
Discount Electronics is a great place to get a computer, it's very affordable and worth the drive, super nice people and Charles was very helpful, I'm glad I did business with you and I will be back when I need a upgrade...
Reply from Discount Electronics2024-03-30
Thank you Phillip.
It was Charles
It was Charles. Great communication and explanations from start to finish.
Reply from Discount Electronics2024-03-30
Thanks Jay. We appreciate your business.
Discount Electronics RR: quick fix
I needed help getting my computer back up and running facing a fantasy baseball draft deadline. Boy, I landed at just the right place: Discount Electronics / Round Rock. Employee Charles Hallford assured me he could have the work done within 2 hours. It was only an hour later that he called to say "mission accomplished." I picked it up, Charles made sure I was satisfied and didn't even charge me because I purchased it last summer at their store. All systems go, and I am so pleased. Charles and DE Round Rock is my new go-to outlet for computers and repairs.
Reply from Discount Electronics2024-03-30
Thanks Kevin. I am glad Charles got you up before the draft :)
Round Rock Discount Electronics is great!
Charles and his crew are great people. Always friendly, patient and knowledgeable. I highly recommend DE for anything computer related. They have lots of great deals. Everything from thermal paste to full blown systems. Also, they will recycle your old hardware at no cost.
Reply from Discount Electronics2024-03-30
Thanks Cory.
Upgrade for the cost of a repair.
I came in with a machine I bought from DE that needed repair. Tim Anderson helped me & I decided it was not cost-effective to repair it. Tim helped me find another machine that was an upgrade from what I had for about the same cost as repairs. I had it customized for my needs and Tim said it would take a couple of hours. It was done in 1 hour. My total time in the store for both visits was less than 15 minutes. The service rocked & my new machine is working perfectly. Definitely coming back for any computer needs.
In the market for a new PC
It's been years since I shopped at their store on Anderson Lane. Whenever I need a new PC they are my go-to. They have a new store on Parmer Lane. Tim was a wealth of knowledge and helped me pick out the perfect system to run Windows 11.
Parmer lane store is nice
Went into the Parmer Lane location for help with my computer purchase. Was assisted by Tim and he answered all my questions and was great at making sure I got what I needed to do my simple tasks. The price was right and to know I have a year warranty makes buying from them easier.
Left town without a power cord for my…
Left town without a power cord for my laptop and had to get some work done. Matt provided great help and hooked me up with what I needed.
Great Products and Customer Service!
I've been going to Discount Electronics for years (both the Anderson and Parmer Locations). I trust their refurbished computers and they always have great customer service. Hallie has helped me numerous times with picking out computers. I highly recommend!
Professional and efficient
Professional and efficient. I brought my gaming PC after moving for some maintenance and minor repairs, serviced by JD 10/10
I went to the parmer location..having…
I went to the parmer location..having been to the round rock location, this location is sooo much better. The workers are friendly and attentive. JD helped me while i was there and i couldnt have asked for better assistance.
Fully legit
Fully legit! Refurbed computers like new and with the 1 year warranty I felt super comfortable purchasing with them (even though I didn't have to use it). 7 days per week phone support is a very nice touch!
If these are the guys in Austin
If these are the guys in Austin, they are tops and totally stand behind what they sell. I bought a Panasonic Tough Book and my wife got a big ol' HP laptop...had a wee bit of drama with toughbook and they made it right from jump street. Integrity is what they call it if I remember correctly. Bought at (former) store in far south Austin, store on Parmer made it right. I will be back.
Terribe
Please, don't fall for this. The computers are not refurbished at all. I received a broken product and their return policy is herculean. It's a scam.
Lousy products. Lousy service.
Ordered a used laptop from discountelectronics.com. It came with a broken shift key, so I sent it back for a replacement. I called to ask when a replacement would be shipped, and the rep said they would send it out that day since they had confirmation that I had shipped the broken laptop I had received. She also said she would email tracking info, which I never received. Called back a week later to find it still hadn't been shipped. The new rep said they don't cross-ship replacement laptops. They had received the broken laptop four days prior but were backlogged. I told him I wanted a refund, but apparently their policy is to only give store credit. Had I known that I would never have ordered anything from them, but now that I do, they will never see another order from me.