Dodo Payments (dodopayments.com) has a 2.7 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 38% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews; 65 of them were added in the last 12 months. Last updated 2026-08-10.
I have completed a review of several payment providers and have decided to proceed with Dodo Payments.
Their personalized approach and dedicated support for startups distinguished them from other providers during the evaluation process. A significant advantage of their service is the Sentra feature, which automates product deployment and removes the need for manual setup for existing listings.
Given their various integration options and commitment to customer service, I highly recommend their platform.
Reply from Dodo Payments2026-01-31
Hi,
Thank you for sharing your experience.
We’re glad to hear Dodo Payments stood out during your evaluation and that the personalised approach and startup-focused support made a difference. Great to know Sentra helped simplify product deployment and reduce manual setup.
We appreciate the recommendation, and if you ever need any help as you move forward, we’re here.
Team Dodo Payments
I have been working with Dodopayments since last year; they are the best so far I have dealt with. My experience exceeded my expectations.
Reply from Dodo Payments2026-02-01
Hi,
Thank you for sharing your experience.
We’re glad to hear that working with Dodo Payments over the past year has exceeded your expectations. Really appreciate the kind words, and if you ever need any help, we’re here.
Team Dodo Payments
R
Ru · 14 reviews · Experienced 2026-01-29 ·
★★★★★
The best payments decision we’ve made...
I can’t say enough good things about Dodo Payments.
From day one, everything just worked. The setup was clear, the system is stable, and the overall experience has been smooth from start to finish. After dealing with clunky payment platforms and poor support elsewhere, finding Dodo Payments felt like a real win.
What really stands out is the team. You are not dealing with faceless support or scripted replies. You get real people who know what they’re doing and actually care about solving problems properly.
The platform itself ticks every box we needed as a merchant. Clean setup, reliable processing, and no unnecessary friction. If you are looking for a payments provider you can trust and build on long term, Dodo Payments is an easy recommendation.
Reply from Dodo Payments2026-01-30
Hi,
Thank you for sharing such thoughtful feedback.
We’re really glad to hear everything has worked smoothly for you from day one and that the setup, stability, and overall experience met your expectations. It means a lot to know the team stood out and that the support felt personal and genuinely helpful.
Appreciate the trust and the recommendation. If you ever need anything as you continue building long-term, we’re here.
Team Dodo Payments
A
Abhinav · 1 review · Experienced 2026-01-20 ·
★★★★★
Multiple payment failures
Multiple payment failures - even with Mastercard and UPI
Reply from Dodo Payments2026-01-30
Hi,
Thank you for sharing your concern.
Our team has already explained this to you, but to clarify here as well: payment success rates in India can vary due to underlying regulatory and banking constraints.
For card subscriptions, transactions above INR 15,000 often require customers to manually approve each charge, which can lead to failures. Additionally, UPI Autopay involves multiple authorisation steps and is known to have higher drop-off rates during setup and execution.
Because of these factors, India's payment success rates may not always match global averages. That said, they are still significantly better than what most merchants typically see with individual payment setups.
If you’d like us to look into specific failed transactions, feel free to reach out, and we’ll be happy to help.
Team Dodo Payments
J
Jb BeFlfin · 1 review · Experienced 2026-01-05 ·
★★★★★
Do not sign up for payment, impossible to cancel
Gaming referee uses dodo payment. I subscribed and am now unable to get it cancelled. I have tried numerous times by email and chat with no resolution. Update 1/20/26. I finally received communication and the issue was resolved.
Reply from Dodo Payments2026-04-10
Hi,
Sorry to hear about the trouble you faced while trying to cancel your subscription. We understand how frustrating that can be.
We’re glad to see from your update that the issue has now been resolved and that you were able to connect with our team.
If you need any further assistance, feel free to reach out, and we’ll be happy to help.
Team Dodo Payments
Very, very high charges. You have to pay charges everywhere. There is a 5% Payment Transaction Fee, a 20% tax, and a $5 Payout Fee. The profit I generated from the service was taken by DoDo Payment.
You can not withdraw until you have $100 in your account. Their website, system, and documentation are good, but support is late & charges are too high.
Reply from Dodo Payments2025-08-18
Hi,
Thanks for your feedback.
Our fees reflect payout processing, taxes, and payment network charges, which we clearly outline during onboarding. These fees help us comply with regulations and keep the platform secure and reliable.
If you have any questions about the fees or need a detailed breakdown, please reach out to [email protected]. We’re here to help.
Team Dodo Payments
