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Food, Beverages & Tobacco

Dolci Aveja US

57 reviews

4.757 reviews
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About Dolci Aveja US

Data updated
Website
dolciaveja.us
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
47 reviews
Replies to negative
100% (3/3)
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Is Dolci Aveja US legit?

Dolci Aveja US (dolciaveja.us) has a 4.7 out of 5 rating on OK.one, based on 57 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
Jaime Nunes · 1 review · Verified · Experienced 2025-09-08 ·

Excellent contents

Delicious. This is my second order. Not sweet tasting just the perfect flavors.

Reply from Dolci Aveja US2025-09-28

Thank you so much for your kind words and for your second order! We’re so glad you’re enjoying the flavors—your support means a lot 💛

S
Stephanie Ruggio · 1 review · Verified · Experienced 2025-09-03 ·

In my opinion

In my opinion, the product is just not good. I ended up tossing all of it. So sorry.

Reply from Dolci Aveja US2025-09-28

We’re truly sorry to hear about your experience and that our product didn’t meet your expectations. We always want our customers to enjoy our biscotti, and your feedback is very valuable. Please reach out to us directly—we’d love the chance to make this right.

J
Jean Franceschiello · 4 reviews · Verified · Experienced 2025-09-02 ·

Very nice product

Order arrived quickly, no damage to the cookies. Everything tasted very good, the sweetness was not overpowering. I never expected that the chocolate nougat would taste so good - I grew up with the traditional version, white nougat with almonds and flavoring like orange, lemon and just honey.

Reply from Dolci Aveja US2025-09-10

Thank you for your review! We’re glad your order arrived quickly and in perfect condition. We appreciate your kind words and look forward to serving you again soon!

N
Nichols · 1 review · Verified · Experienced 2025-08-25 ·

Cookies were dry and stale

Cookies were dry and stale. Chocolate melted over all the cookies and everything was broken. Awful Thank you for finding a way to blame me for this. One box of cookies was full of broken cookies with melted chocolate over everything. Tasted stale and gross. I'm home every day, all day. This wasn't me letting them sit on the porch.

Reply from Dolci Aveja US2025-09-03

Hello Nichols, We’re very sorry to hear about your experience. We always strive to provide the highest quality products and service, and we truly wish you had reached out to us directly so we could have the chance to assist you right away. According to our records, your order was shipped via UPS 2-Day Air and delivered in under 48 hours, placed at your doorstep around 11 a.m. As outlined in our summer shipping policy, once a package leaves our facility we have no control over exposure to high temperatures or the time it may remain unattended outdoors. To help prevent these issues, we carefully pack all chocolate products in insulated boxes with ice packs to ensure safe transit. Given that your package arrived within 48 hours, it is unlikely that the melting occurred during transport, but rather after delivery if the box was left outside for too long. In addition, unless a package arrives visibly damaged, cookies should not be broken. If that had been the case, we would have gladly assisted you in filing a claim with UPS and could have explored options for a refund or replacement. Most importantly, our products are never stale or old. Everything we sell is made in small batches in Italy and shipped fresh by air to the U.S. If there had been any change in texture due to heat exposure, we would have been more than happy to work with you to resolve it. While some of the issues described are outside of our control, we remain committed to ensuring our customers enjoy the best experience possible. Please know we are always available to help and encourage you to reach out directly in the future so we can assist promptly. Sincerely, Dolci Aveja US

D
Diane Atwill · 1 review · Verified · Experienced 2025-07-30 ·

These cookies are so good

These cookies are so good! They’re made with the best ingredients and it’s evident in the taste.

Reply from Dolci Aveja US2025-09-10

We truly appreciate your review! It’s great to know you enjoyed the cookies, and we look forward to seeing you again soon to continue serving you our sweets.

B
Buck Roberts · 2 reviews · Verified · Experienced 2025-08-10 ·

Correct / On-time / & Good

You got the order correct and on time. And the cookies are good!

Reply from Dolci Aveja US2025-09-10

Thank you for your review! We’re glad your order arrived on time and that you enjoyed the cookies. We look forward to serving you again soon!

C
Carolina Capasso · 1 review · Verified · Experienced 2025-08-06 ·

I love the Torrone Chocolate , and cookies

Do you have Pignoli cookies and fig cookies.It reminds me when I was little in Italy.

Reply from Dolci Aveja US2025-09-10

Thank you for your review! We’re so glad you love the torrone and cookies. At the moment we don’t have pignoli or fig cookies, but we truly appreciate your suggestion — it’s wonderful to hear how our sweets bring back memories of Italy!

I
Irina Puciata · 1 review · Verified · Experienced 2025-07-28 ·

My family really enjoyed these cookies!

Great quality!!! Amazing taste!!! I will definitely buy more!

Reply from Dolci Aveja US2025-08-11

Thank you for your review! We’re happy to hear your family enjoyed the cookies, as well as their quality and taste. We look forward to your next order!

M
Mary Tithof · 1 review · Verified · Experienced 2025-07-14 ·

The cookies are so fabulous and the…

The cookies are so fabulous and the customer service is amazing

Reply from Dolci Aveja US2025-08-11

Thank you for your kind words! We’re glad you enjoyed the cookies and had a great experience with our customer service.

T
Terry Fox · 3 reviews · Verified · Experienced 2025-07-08 ·

Love these cookies

Great cookies! Very fresh and tasty!

Reply from Dolci Aveja US2025-08-11

Thank you for your review! We’re happy to hear you enjoyed our cookies and found them fresh and tasty. We appreciate your support!

R
Robert Phillips · 2 reviews · Verified · Experienced 2025-07-07 ·

Such excellent service

Such excellent service! What a great product(s)! There is no doubt i will be ordering again soon. Such a treat to have authentic Italian sweats in the house! Vive Dolci Aveja US!

Reply from Dolci Aveja US2025-08-11

Thank you for your review. We’re thrilledyou’re enjoying our service and products, and thank you for being a recurring customer. We look forward to continuing to serve you.

J
Janelle · 3 reviews · Verified · Experienced 2025-07-07 ·

Taste was ok

Taste was ok. Some were melted.

Reply from Dolci Aveja US2025-08-11

Thank you for your feedback. We’re sorry to hear that some items arrived melted and will do our best to ensure our products arrive in good condition. We pack them with great care, but shipping times and delays in transit or storage are unfortunately beyond our control. We’re sorry we didn’t meet your expectations and hope to serve you better next time.

V
Valerie Hanft · 2 reviews · Experienced 2025-05-03 ·

These cookies are authentic and…

These cookies are authentic and delicious. I’ve ordered twice. My second order arrived damaged, and customer service was quick to respond and make things right. I will definitely be ordering again!

Reply from Dolci Aveja US2025-05-05

Thank you for your thoughtful review! We're so glad you're enjoying the cookies and truly appreciate your continued trust. We look forward to serving you again soon!

S
Shashimo · 2 reviews · Experienced 2025-03-24 ·

Delicious Italian cookies

Excellent customer service through out the purchase process. Delicious cookies , not too sweet and very flavorful with authentic Italian taste. A great find and highly recommend !

Reply from Dolci Aveja US2025-05-04

Thank you so much for your kind words and support! We’re thrilled you enjoyed the cookies and had a great experience with us. We look forward to serving you again in the future!

J
Jo · 3 reviews · Experienced 2025-04-10 ·

Received my order in a two days

Received my order in a two days. The products are amazing. My favorite cookies. Light and not super sweet. I will be a frequent buyer.

Reply from Dolci Aveja US2025-05-04

Thank you so much for your kind words! We're honored to have you as a frequent customer and truly appreciate your support.

c
customer · 5 reviews · Experienced 2025-02-07 ·

The cookies were amazing!

The cookies were amazing. I tried 5 different ones. They were packaged well. They arrived in perfect condition. I highly recommend this company. You will not be disappointed. Just yummy! (they even slipped me a few extra cookies which was a wonderful surprise.)

Reply from Dolci Aveja US2025-05-04

Thank you so much for your lovely review! We're thrilled you enjoyed the cookies and that everything arrived perfectly. We're always happy to add a little extra surprise—your support truly means the world to us!

D
Danisa Di Pietro · 1 review · Experienced 2025-04-01 ·

Best Italian cookies in America

Best Italian cookies in America! They arrived fresh and the quality is like no other.

Reply from Dolci Aveja US2025-04-15

Grazie mille, Danisa! 🇮🇹 We’re honored by your words. Your support means everything to us! 🍪✨