Donemax Software offers reliable, safe and easy-to-use data recovery software, hard disk clone software and data erasure software for Windows and Mac.At Donemax, we offer 100% safe software to help you rescue, optimize and manage your data in an easy and efficient way. To learn more, please visit www.donemax.com today.
Written by the business, not verified by us.Donemax (donemax.com) has a 2.2 out of 5 rating on OK.one, based on 13 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 69% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-24.
The recovery result is what made the biggest difference for me. When I started, I didn’t know whether I would get those files back, so I was really pleased with how much I recovered. The time spent on the process felt worthwhile once I saw the result.
Upon downloading and scanning the macOS installer, I identified 23 distinct malware components within Donemax. I regret purchasing this product upfront based on its advertised capabilities; this experience has served as a valuable lesson.
Can you tell us which antivirus software is reporting the virus? We will conduct actual testing as soon as possible to improve the product or communicate with antivirus vendors
It's a good program, but can be better. Downloading, Installing, and activation went fine without a hitch. I only have a single drive on my laptop. So cloning was very easy. I selected the source drive, but I didn't have the option to select my cloud account as a destination. I have a 1TB cloud account, and that's where I wanted my cloned disk to go to. So that cloud account was not shown as a destination option. That's why I gave it 4 stars instead of 5. Trust Pilot: You really should remove all these 1-star fake reviews. It's easy to tell they are fake.
Thanks!
I ordered items from Donemax and what arrived looked very different from the photos on the site. The quality was cheap, and it didn’t feel anything like what I expected based on the product pictures. Very disappointed.
Hi, Thank you for taking the time to write this — I'm sorry. Being disappointed with what arrived is a genuinely bad experience, and I don't want to talk you out of how you feel about it. There is one thing I need to check, though, because it changes how we fix this: Donemax products are software, delivered as a download link plus a licence key. There is no physical item in a box. So if what reached you was a disc, a card, or a package from a marketplace seller, it may not have come from us — and that would explain a lot, including the quality. To look into it properly instead of guessing, could you help me with three things? Your order number, and where you bought it — our site or another marketplace. What exactly arrived: an email with a download link and key, or a physical item. Which product and version you bought, and which device and OS you're running it on. If it turns out we sent the wrong thing or your key won't activate, that's ours to put right — replacement or a refund, your choice, within the 30-day window. And if it came from a reseller, I'll still help you get to a working copy and tell you where you stand with that seller. One more question, if you're willing: which part struck you as cheap — the interface itself, or the material you received? Your answer would help more than you might expect. Kind regards, Ivy Donemax Support
Do not use!! It completely deleted Windows from my laptop and my laptop can't even boot up anymore. I've tried everything, it's completely unfixable. Unless you want your device destroyed, avoid this program at all costs. Can't believe I spent money on this.
I'm sorry — reading this, I can hear how bad a spot you're in, and boot problems on a work laptop are stressful in a way that's hard to shrug off. I'm not going to argue with your reaction. First things first: your laptop is very probably recoverable. When a system drive is wiped or a partition is removed, the hardware is almost never damaged — it just has no operating system to boot into. That's fixable with a Windows recovery USB, and in a lot of cases the deletion itself can be repaired without losing your files. So before anything else, please don't give up on the machine or send it for repair. I do need to pin down one thing, though, because it changes the fix: which Donemax product were you running, and on which drive — the system drive (C:, where Windows lives) or a separate data drive? Our erasure tool is designed for wiping data drives and external media, and it isn't supported on system partitions. If that's what happened, it's within how the product works, but it's exactly the scenario we don't want anyone in — and it's on us that this wasn't clear enough before you clicked. Whatever the answer, please contact our support team directly and ask for help via [email protected]. Send them the product name, your Windows version and what you saw on screen. They can walk you through building a recovery USB step by step, and they'll check what's left on the drive before you do anything else. This is free — you've already paid once, and I'm not going to ask you to pay again to get your own laptop back. We'll also raise the wording in the product so the system-partition warning is harder to miss. Kind regards, Ivy Donemax Support
The data recovery software is really good. I spend a few hours and get back nearly all (I cann't remember all lost files)photos and videos. The story began last month when my cat unplug the external drive cable (👀). Then the drive is no longer accessible even reconnected and restarted a few times. This software save all the data. I like it and will sure to recommend to the friends around.
Thanks!
Their system won't let you interact and they keep biling me. Can't cancel!
Hi, We would like to know what you mean by "you cannot operate". Secondly, please check if you have purchased a subscription product. If so, please contact our customer service to cancel the subscription. Kind regards, Ivy Donemax Support
By far the most useless software on the planet. I spent around 10 hours struggling with this extremely stupid piece of software. It really doesn't work at all. FINGER AWAY FROM THIS PROGRAM!!!!!!!!!
We are very sorry for the inconvenience caused to you. The software cannot meet your needs, and we will refund you. The software has functional issues, and we also hope to receive your help. We will improve the software
Avoid this company/software as it is very buggy and there is no support. The first month I sent four emails and all bounced back with "email server under maintenance". Really? For weeks? I did get it to backup to a USB stick after a couple of days, but Donemax won't run from its own environment.
Hi， We are deeply sorry to hear this comment. We would like to know which software you used, what kind of problem you encountered. We have a professional customer service and technical support team to help you solve problems.（[email protected]）. Every description of your problem will be the cornerstone for us to improve product quality and customer service quality. Kind regards, Ivy Donemax Support
Unless you are a computer tech or highly experienced user. This is not a program for you. Add to that absolutely no technical support or customer service. Also they will not honor cancellation request by email which is the only way to cancel. I had to have my bank not honor any future charges. This is aminus 5 star company/person.
Hi， We are a real company that has been operating for many years. We also have a professional customer service and technical support team to help you solve problems ([email protected]). If you have any problems purchasing or subscribing to products, please cancel your subscription directly or contact us to cancel. Kind regards, Ivy Donemax Support
horrible software and company doesn't respond to email i would have given them a negative 0 review if i could, i should not have trust this Chinese company. i asked for a refund and I'm still waiting for a reply.
Sorry for the inconvenience. Would you please kindly provide more information to us? What problems you encountered? And please also provide your purchase email address to our technical support ([email protected]). If we can't solve your problem, don't worry, we have a money-back guarantee.
In my experience, the software doesnt do as they claim. They claim it is free - it is not free at all! You can download 200MB free - but to actually recover it you have to subscribe! I have sent two emails over 4 days and no response! No customer service at all!
Sorry for the inconvenience. We may have missed your email. Our data recovery software only supports to recover 200M data for free. If you need more technical support, please contact us via [email protected]. Thanks for your patience.
It just works! I used it to change my old HDD to SSD. The full cloning of hard drive is faster and effective. My PC boots from cloned disk successfully. Highly recommended.
Cryptnox
BidStaff
NeuraCryption
Honest Sport
SaleSystem
Merlin
Limozoft
Treecat13 reviews matching
