Done with Debt (donewithdebt.org) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.
They stayed on top of my debt and now because im making on time payments I qualify for perks. All in all just a great experience all around. Thank you
Reply from Done with Debt2026-07-16
Thank you for your kind review! We’re thrilled to hear you’ve had such a positive experience and that you’re seeing the benefits of staying on track with your program. It’s great to know things are moving in the right direction for you. We truly appreciate your trust in Done With Debt and thank you for letting us be part of your journey!
Jesse was awesome. He was a good person to work with and explained everything with ease. Thank you so much for helping me with my debt
David Henderson
Reply from Done with Debt2026-07-02
Thank you, David, for your wonderful review! We’re so glad to hear that Jesse made the process easy to understand and provided such a positive experience. We’ll be sure to share your kind words with him. Thank you for trusting Done With Debt, and we’re grateful for the opportunity to help you on your journey toward financial freedom!
Kind staff! They were very informative and understanding.
Reply from Done with Debt2026-06-18
Thank you for your feedback! We’re glad to hear you had a good experience and found our team to be kind, informative, and understanding. Providing clear guidance and compassionate support is very important to us. We appreciate your trust in Done With Debt and thank you for taking the time to share your experience!
Since I joined DWD I have seen a lot of improvement
Reply from Done with Debt2026-06-11
Thank you for your feedback! We’re thrilled to hear that you’ve seen a lot of improvement since joining Done With Debt. Helping our clients make meaningful progress and move toward a stronger financial future is exactly why we do what we do. We appreciate your trust and look forward to continuing to support you on your journey!
Cynthia F. is amazing! So very helpful and friendly! Would definately recommend!
Reply from Done with Debt2026-06-11
Thank you so much for the wonderful review! We’re thrilled to hear that Cynthia provided such a helpful and friendly experience. She truly cares about our clients, and we’ll be sure to share your kind words with her. We greatly appreciate your recommendation and your trust in Done With Debt!
Hello, Cynthia Fleming has helped me through a very difficult period with my debt. Im out on workman’s Comp and the debt was piling up. The stress of my health and my need to be responsible was becoming overwhelming. When I reached out to DWD and spoke to Cynthia the relief was amazing . DWD ,with Cynthia holding my hand through it all. DWD handled all the negotiations and now I make a monthly payment I can afford . Thank you so much
Reply from Done with Debt2026-06-03
Thank you for sharing your experience. We’re sorry to hear about the challenges you’ve faced with your health and being out on workers’ compensation, and we understand how overwhelming financial stress can become during times like that.
We’re so glad Cynthia was able to provide the support, guidance, and reassurance you needed. Her compassion and dedication to helping clients navigate difficult situations are truly appreciated. It’s wonderful to hear that you now have a manageable path forward and some much-needed peace of mind.
Thank you for trusting Done With Debt during such a difficult time. We’ll be sure to share your kind words with Cynthia, and we wish you all the best in your recovery and continued financial progress.
Spoke with Cynthia Fleming today and she was very informative and thorough. I've been a customer for a few years and working with them has been a pleasure.Everything they have said they have done.
Reply from Done with Debt2026-05-29
Thank you for your kind words and for being a valued client over the years! We're thrilled to hear that Cynthia was informative and thorough, and that your experience with our team has been such a positive one. It means a lot to know that we've delivered on our commitments and earned your trust along the way. We truly appreciate your support and look forward to continuing to assist you whenever needed.
The service was great. I liked having a dashboard to see the progress that was made in getting solutions and making settlements.
Reply from Done with Debt2026-06-02
Thank you for your feedback! We’re glad to hear you had a great experience and found the dashboard helpful in tracking your progress. We believe transparency and visibility are important, and we’re happy that being able to see your journey unfold provided value. Thank you for trusting Done With Debt, and we wish you continued success on your path forward!
J
Joel Mires · 1 review · Experienced 2026-05-18 ·
★★★★★
Big on Promises but more concerned about getting paid than completing the job
9 months ago I signed up they make big promises settled my smallest debt 4k made an agreement with my largest 20k left my other 2 card 15k debts hang out to dry cause they're more concerned about paying themselves now paying themselves 1000 a month for 8 months while only paying 100 a month to my biggest debt , every day I go to my mailbox expecting a lawsuit from my 2 unresolved debts wish I never heard of done with debt , Who does half a job then expects payment before successfully finishing
Reply from Done with Debt2026-05-21
We’re truly sorry to hear how stressed and frustrated you’re feeling right now. We completely understand that the early stages of a debt-relief program can feel overwhelming, especially while accounts are still being worked through and creditor communications continue. For many clients, this part of the process can feel difficult before the long-term benefits begin to take shape, and we never want to minimize that emotional toll.
We do want to clarify a few important points for accuracy. Debt-relief programs are structured as long-term solutions and are generally designed to progress over approximately 48–60 months, not within the first several months. At only 9 months into the process, your program is still in the earlier stages, and accounts are typically resolved strategically over time rather than all at once. It is normal for some accounts to be addressed before others depending on creditor behavior, balances, and negotiation timing.
We also want to clarify that the approximately $1,000 monthly amount referenced in your review is not paid to Done With Debt. Those funds are deposited into your dedicated program account to support future settlements and program-related activity over the course of the plan. Done With Debt does not collect or hold client funds.
We genuinely empathize with how stressful this stage can feel, especially when waiting for additional accounts to be resolved. Our role is to help guide and support clients through the process, answer questions, and help set expectations throughout the journey. We encourage you to remain in communication with the servicing team so your concerns can continue to be reviewed as your program progresses.
S
Susan Nelson · 1 review · Verified · Experienced 2026-05-01 ·
★★★★★
Cynthia has been great and helpful.
Reply from Done with Debt2026-05-05
Thank you for your feedback! We’re glad to hear Cynthia has been so helpful, we’ll be sure to share your kind words with her. We appreciate your trust in Done With Debt!
A
Andrea C · 1 review · Verified · Experienced 2026-04-23 ·
★★★★★
Excellent solution if you are looking for a Debt Free Future
Stick with this program an dont give up even when you feel stressed by collectors calls. Done with Debt is always available if you have questions and does a great job negotiating on your behalf - you will come out ahead and feeling much better about your situation over time. I had reservations as it took time to see results, but want to encourage others to keep focused on the big picture and you will not be disappointed.
Reply from Done with Debt2026-04-24
Thank you so much for sharing your experience and encouragement! You’re absolutely right, staying committed and focused on the bigger picture makes all the difference. We know it can take time to see results, but it’s great to hear you’re feeling the positive impact and moving toward a debt-free future.
We’re always here to answer questions and provide support along the way. Thank you again for your trust and for motivating others who may be at the beginning of their journey!
D
David Browning · 1 review · Experienced 2026-04-16 ·
★★★★★
Thank a man for doing a good job for you, and you make him feel appreciated, but tell that man’s superiors, and it means exponentially more!
After having connected with another debt reconciliation company for a year or more prior to my eventual opening up of a relationship with the Freedom Debt Relief organization, I was not only frustrated but also disillusioned about the actual true benefits of entering into such a company, especially for a second time. The first encounter produced an experience that, though somewhat beneficial I suppose, it left me with a substantial amount of uncovered and remaining debt which I was simply left to continue fighting with. It was at this point that I sought another avenue to address this debt, and I very fortunately came into phone contact with one Michael Harrison, but not without a healthy skepticism following my prior disappointing incursion into the realm of debt realignment. Michael spoke to me in simple, not intentionally too complex terminology. He made me feel comfortable to ask questions and he did not try any hard sell tactics, and over a matter of a short period of time I came to trust him as he recommended Freedom Debt Relief to me and helped to get me in contact with that organization.
There proceeded to be a process which produced “exactly,” what it was supposed to produce, a debt reconciliation plan that reduced my debts over time as settlement after settlement was produced. Eventually I was contacted by “Achieve,” and was able to secure the loan which helped me to be able to “graduate,” and then move on to the final stage. An excellent outcome, and I’m still wrestling with unsettled debts with that same company I mentioned earlier. Frustrating.
Lastly when the graduation happened, and after some issues I was able to reconnect with Mr. Harrison, which was very important to me, allowing me to first thank him sincerely for his actions way back when that helped me so, and secondly to ask him for a means to do what I hope I have been able to do with this review, and that is make sure you folks know what a treasure you and your customers have in one, Mr. Michael Harrison!
Sincerely,
David K. Browning
5790 Natasha Ct., Apt. 113
Bowling Green, KY 42104
2707920704
Reply from Done with Debt2026-04-17
Thank you so much for taking the time to share such a detailed and meaningful review. We truly appreciate your honesty, especially given your past experience, and we’re honored that you gave us the opportunity to help you find a better path forward.
It’s incredibly rewarding to hear that the process delivered exactly what it was supposed to and that you were able to achieve such a positive outcome. That’s the goal we strive for with every client, clarity, trust, and real results over time.
We’re especially grateful for your recognition of Michael. His approach, straightforward, patient, and never pushy, is exactly what we believe in. We’ll be sure to share your words with him; it will mean a great deal.
Thank you again for your trust and for sharing your journey. We’re proud to have been part of it and wish you continued success as you move forward.
C
Chris · 1 review · Verified · Experienced 2026-04-12 ·
★★★★★
Keeping there promise
From the first initial takeoff, sign up process was professional, not aggressive. Then in the hands of Ms. Cynthia everything moved along. I was served papers on one account and they went to bat for me and every step along the way.
Reply from Done with Debt2026-04-13
Thank you for sharing your experience! We’re glad to hear the signup process felt professional and pressure-free, and that Cynthia was able to guide you every step of the way. Situations like that can be stressful, and we’re happy our team was there to support you through it. We truly appreciate your trust in Done With Debt!
Done with Debt Agency I heard about them, through an advertisement on the radio with Mike Gallagher.
I am so happy I called and have been working with the agency, specifically: Cynthia for months. She made it such a positive experience, I wish I had gone a long time ago, especially I needed help with my debts when I was younger.
Reply from Done with Debt2026-04-13
Thank you so much for sharing your experience! We’re glad you found us and made the call, it’s never too late to take that step. We’re especially happy to hear that Cynthia has made such a positive impact over the past few months. Her dedication and care truly make a difference. We appreciate your trust in Done With Debt and are honored to be part of your journey forward!
J
Julia S. · 2 reviews · Verified · Experienced 2026-04-01 ·
★★★★★
Professional & compassionate financial service provider
a very positive experience with Done with Debt. Bob was a very professional and compassionate person to work with. In good conscience, I can only give 4 (instead of 5) stars because 1) I really only heard about one option (Freedom Debt Relief, or FDR), so I had no choice other than take it or leave it, and 2) I have not experienced the full process yet, because Bob was only the "hook up". I am concerned about details that Bob & I covered that did not translate to FDR. For example, the amount I would pay monthly is less than I wanted it to be. I will reach out to get my questions answered, but it demonstrates either a process flow problem or a communication problem. In all, and to date, I am happy with my decision to engage with Done with Debt. I believe they will be a reliable partner on my journey to debt management.
Reply from Done with Debt2026-04-13
Thank you for your thoughtful and balanced feedback, we truly appreciate you taking the time to share your experience. We’re glad to hear Bob provided a professional and compassionate introduction and that you’ve had a positive experience so far.
We also appreciate you bringing up your concerns. Clear communication and alignment throughout the process are extremely important to us, and feedback like this helps us continue to improve. We’d absolutely encourage you to reach out so we can review your specific situation, clarify any details, and make sure everything is aligned with your expectations.
Thank you again for your trust, we’re committed to being a reliable partner for you every step of the way.
L
L m c · 2 reviews · Verified · Experienced 2026-04-01 ·
★★★★★
Everyone was so helpful and made…
Everyone was so helpful and made everything so easy to understand.
Reply from Done with Debt2026-04-02
Thank you for your kind words! We’re so glad to hear our team made everything clear and easy to understand. That’s exactly what we strive for. We appreciate your trust in Done With Debt!
Customer Service - Cynthia is very helpful and knowledgeable.
Reply from Done with Debt2026-03-30
Thank you for your feedback! We’re glad to hear Cynthia was helpful and knowledgeable, we’ll be sure to share your kind words with her. We appreciate your trust in Done With Debt!
Done with debt helped me when I thought my only option was bankruptcy. They have resolved my debts in less than a years time. I would definitely recommend them to others looking to clean up their credit.
Thank you Done with Debt
Reply from Done with Debt2026-03-23
Thank you so much for sharing your experience! We’re thrilled to hear we could help you find an alternative solution and make such strong progress in a short amount of time. Helping people move forward with confidence is exactly what we strive for. We truly appreciate your recommendation and your trust in Done With Debt!
R
Richard · 1 review · Verified · Experienced 2026-03-17 ·
★★★★★
Very helpful
Very helpful in my situation.
They did follow up calls.
Reply from Done with Debt2026-03-20
Thank you for your feedback! We’re glad to hear our team was helpful and stayed in touch with follow-ups. Providing consistent support is important to us, and we appreciate your trust in Done With Debt!
Being overwhelmed with debt, Done with Debt takes the anxiety out of equation. They've been very helpful and flexible with my situation.
Reply from Done with Debt2026-03-16
Thank you for sharing your experience! We know how overwhelming debt can feel, and we’re so glad to hear that our team has helped ease that anxiety and work with your situation. Providing support and flexibility is exactly what we strive for. We truly appreciate your trust in Done With Debt!
