About Doorstoyou
Data updated- Website
- doorstoyou.co.uk
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 25 reviews
- Replies to negative
- 100% (1/1)
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Is Doorstoyou legit?
Doorstoyou (doorstoyou.co.uk) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Good communication
Good communication, good delivery and excellent door.
Excellent product quality, value and service!
Outstanding end-to-end service and our carpenter was impressed with the door quality! Excellent for the price. If you are buying a door online, look no further!
Beautiful doors
Beautiful doors, fast service and great customer service service
Excellent service
Excellent service , fast delivery , I ordered 5 doors , perfect condition when they arrived , all handles , locks , hinges , Very happy !!!
Very helpful
Very helpful, sincere and helpful
4 glass panel shaker door.
Mine was a 4 glass panel shaker door. Solid heavy door. Well wrapped and corners protected. Good Value for the money. Comment The delivery cost was a third the price of the door which I knew when I purchased the door but still a little pricey.
Easy to order
Easy to order, good quality and fast delivery.
Great service, great doors, 100% recommend
Everything about buying through Doors To You was brilliant, and the customer service really shone. I was originally going to buy new doors through a different company but then saw how badly their customer service was rated and found Doors To You had the best rating so went here instead, and I’m so glad I did! A day after putting my order through, Steve gave me a ring to check the delivery details and confirm the estimated time frames were okay, and was really friendly and helpful. The doors were delivered on time, well wrapped, and the couriers took care of the doors and our house when delivering! I emailed Steve to ask about varnishes etc and he was so quick to reply and his advice was really helpful, including some useful product links! Absolutely love the new look of our wardrobe and will be buying more doors through Steve for the rest of our house!
Good value prompt service
The door was exactly has described and…
The door was exactly has described and we are very happy with our purchase.
I placed a phone order after a…
I placed a phone order after a discussion with the company on the Monday morning. The order was confirmed by lunchtime with details of how to make payment. Payment was acknowledged promptly. The supplying company supplied us with delivery details that afternoon. The door were delivered on the Wednesday morning. Couldn't ask for a better service.
Easy to order bent over backwards to…
Easy to order bent over backwards to sort a delivery date that suited me also Delivery Driver was very polite and treated my property with respect
Hi returned some doors from my order…
Hi returned some doors from my order took 2 weeks to pic up after a couple of phone calls and £70 and come up to 2 weeks after collection and still waiting for refund
Reply from Doorstoyou2025-03-31
Hi James To say I'm perplexed by your review, would be an understatement. Having ordered the doors (Monday 13th January 2025) on behalf of your customer, who it transpired, due to illness, was project managing on behalf of another party, less than 24 hours after placing the order Online, you advised by Telephone that your immediate customer wished to change the specification of the doors. Despite the limited options available, I did EVERYTHING possible to mitigate the problem and find a viable solution, indeed, ON YOUR REQUEST, even entering into DIRECT DIALOGUE with YOUR customer to discuss her requirements and hopefully find a "compromise". Unfortunately, despite my best efforts, it was ultimately decided that the doors needed to be returned and accordingly, on Wednesday 15th January 2025 (14.41) I Emailed YOUR CUSTOMER, who had effectively taken SOLE CHARGE of this matter as your "proxy", formally advising the corresponding COSTS and TIMESCALES to effect the UPLIFT. Your customer responded by Email at 15.46 the SAME day, approving the costs/timescales and confirming that the REFUND should be PAID TO YOURSELF via PayPal (back to the card used in the original transaction). Due to circumstances beyond the control of DOORS TO YOU, the uplift took slightly longer than predicted, however YOUR CUSTOMER was kept FULLY UPDATED by Email and by Telephone and confirmed they were happy with the situation and how it was being resolved. On arrival of the doors at LPD's warehouse in Leeds, in line with standard protocol, they were fully inspected by the LPD Warehouse Team and validated that they were "as new" and therefore fit for resale, following which, a REFUND was issued by DOORS TO YOU for the full agreed amount at 19.03 on Monday 10th February and you were subsequently Emailed confirmation of the same at 19.19. At no stage throughout the process, did you, OR your customer raise any issues regarding the Customer Service levels, so as you'll appreciate, on the basis of the above facts, the withering award of 1 Star is both bitterly disappointing and I believe, wholly unwarranted.
Prompt service and good advice from…
Prompt service and good advice from Steve.
Steve was a true gentleman
Steve was a true gentleman. He disucssed my options, guided me through the different options on internal french doors available and made the final process nice and easy.
Steve Maddocks the Director
Steve Maddocks the Director dealt with my order personally, he was fantastic.
Lovely doors
Lovely doors, great quality. Delivery spot on, very helpful driver!!
Ordered my new doors communication was…
Ordered my new doors communication was brilliant and delivered really fast10 /10
Brilliant communication from ordering…
Brilliant communication from ordering to delivery.