Doratoon has been committed to easy-to-use animation video free creation under colorful genuine material for commercial activities.
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Is Doratoon legit?
Doratoon (doratoon.com) has a 3.9 out of 5 rating on OK.one, based on 14 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
Our comoany made a payment, and we never got an invoice or support heltp for our questions. this website is always bugging, lagging, support ignores you on emails, social media - everywhere. If you have any questions for the payments, they will never reply you. Do not trust them especially when we talk about your credit card information.
i used this almost one year . i love it and enjoy it. but start from 3 days ago. i cannot upload image or music. even i used my old music, there is no sound. it so dissapointed, iam a pro+ yearly member. and its so make me stress
Finally found Explainer software at a great price with excellent features
I absolutely love Doratoon! It is so easy to use and has a ton of great features.
The drop and drag feature made it super easy to add elements to my video and the fluent editor meant that there was no lag.
I was able to easily animate any element on the canvas and I really liked the fact that the timeline was so easy to use.
Each element was clickable with actions at your fingertips and the characters had a number of poses and actions for each which made it easy to use the same character throughout the video and keep it consistent.
The audio options were great and really brought the video to life.
The only features i would love to see which they said they are working on, and may be available by the time you read this, is to add own Fonts and create a color palette to use at any time for convenience
The customer service was excellent. I started a live chat and Sammy answered within one minute and went above and beyond to help me out. I would definitely recommend Doratoon to anyone looking for a great explainer video maker!
I wish the team at Doratoon all the success, companies that have such great service and who are passionate about their brand deserve all the success in the world
Reply from Doratoon2022-11-23
Thank you for reaching out and providing us with valuable feedback! We are really glad that our platform can offer you some help and that you like our platform! We are trying our best to serve you! Have a great journey on Doratoon!
I would say it's a good app. It's beginner friendly and provides many good templates. The downside tho the characters and props are quite inflexible and it would be great if you guys could modify the sound & subtitle feature by put it on the same page as the canvas. Overall I hv good experience with it. Special shoutout for the team for the fast and good response and once again I still feel terribly bad for nagging them. Sammy, I'm sorry I thought you're a bot, wherever you are I hope you hv a good life.
Reply from Doratoon2022-11-10
Dear Doratooner, thanks so much for your time to leave us this review! We are happy that you had a good experience on Doratoon! Thanks and wishing you all the best as well :)
It is a very good software for me to produce animated videos and it certainly saves me a lot of time. But I have one suggestion. The audio and animation don’t show up in the same screen, so if I want to adjust the place of my audio, I need to go to the “sound and track” section to change it. If it can be modified, it will be good.
Reply from Doratoon2022-09-06
We appreciate you taking the time to write a review and bring these issues to our attention. We will improve the platform as what you suggested! Once again, thank you and have a great day!
Had a great experience with Doratoon and presented an exceptional corporate video, although I did face some billing issues. The team was very quick and supportive to resolve this for me! 100% recommend this application.
Reply from Doratoon2022-09-06
Thanks so much for sharing your experience with us! We are glad that you are satisfied with Doratoon!
Hi All,
I'm new in using Doratoon, it is a very good tool, however I have some comments, and that why I didn't give the 5 stars evaluation:
1- you have only one Arabic font and I couldn't change the font style as long as it is Arabic.
2- I control between the voice over and the background song is not that good as I couldn't reduce the background song while I was talking, so I have to reduce the background sound level in all the video.
3- Sometimes the final preview is different than the final video, specially if the slide contain Arabic words.
4- When you explore a video it keeps explore two videos instead of one.
Hope you can fix these issues.
Reply from Doratoon2022-09-06
Thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our customers a great experience, and we want to keep improving. We have reported the problems to the production team. We think highly of your feedback and we will solve the problems in a short time! Have a great day!
He did a great job on this project! I didn't really know what I wanted it to look like, and just provided a bunch of photos and raw video. He took what I provided and edited into an awesome Wedding highlight video to give my wife on our anniversary. I did have a couple items I wanted changed after seeing the video and he made the updates quickly and easily. Overall, very satisfied with the result.
Reply from Doratoon2022-09-06
Thank you! It is our pleasure to help you and we are happy to know that you are satisfied with our service! Please let us know if there are any questions in the future! Have a wonderful day!
Sammy is the best customer service I got. helping me with almost an hour. the price may pricey but the company I got is something more than that..
Reply from Doratoon2022-07-26
Hi Joshua. We sincerely appreciate you taking the time to share with us your experience on Doratoon. On behalf of our entire team, thank you for allowing us to serve you.