Dresslink (dresslink.com) has a 2.6 out of 5 rating on OK.one, based on 286 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 41% rate it 4 stars or higher while 49% give 1 star; The business has replied to 64% of negative reviews. Last updated 2026-10-25.
Excellent Quality, Great Fit, Fast Shipping, Make Me in Love with Dresslink
I purchased two dresses, one glasses and one neck scarf from Dresslink, and love the shopping from there. It was my amazing experience of online shopping because their service is best and products are of high-quality. I got my shopping items on time, and Dresslink offers a very acceptable shipping time.
I have just received my items from Dresslink, and when I open my pack, I love the items. That was fit in size, as the size chart said. I tried it, and the dress fitted perfectly to me. I am so glad about my shopping and thankful from Dresslink for such an excellent delivery and high-quality products.
High-quality items made me happier; the quality has improved from my previous shopping, and it's really great. I love the style and quality of all of the items I purchased, and I want to buy some more things from Dresslink.
Excellent customer service made Dresslink one of the best and reliable online shopping website. I am thinking to order some more items that are catching my attention because of amazing style and fashion. Thank you Dresslink for providing such a great online shopping facility, with excellent quality and fast shipping.
Reply from Dresslink2016-11-01
Dear Jazz,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. And looking forward for your further shopping in the future.I will try my best to provide higher quality products and better service for you in future!
Looking forward for your next shopping here, any other request please feel free to let me know.
Have a nice day.
Yours Sincerely,
Bree.Zhang
Customer Service Department
Dresslink has been a great and wonderful site for me any time am shopping online, why? one, i love their shipping time is very acceptable and the quality of service is very good compare to before, now highly improved. I can rely on their trustworthiness of delivery, and affordable prices of clothing's. Highly commendably to any serious buyer.
Reply from Dresslink2016-11-01
Dear Jenny Morgan,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. And looking forward for your further shopping in the future.I will try my best to provide higher quality products and better service for you in future! Looking forward for your next shopping here, any other request please feel free to let me know.
Have a nice day.
Yours Sincerely,
Bree.Zhang
Customer Service Department
So I've tried DressLink several times, I hadn't had an absolutely perfect experience before but I really wanted to have some faith and try again because they actually have some really really nice ideas! You can't really get such bargain prices for the kind of designs you're getting, so shopping with them turns out to be a really good deal. I'm kind of a pro at online shopping and trust me, I've tried all these online stores from big to small and have had everything from success stories to absolute nightmares. But DressLink (I'm super happy to say) was actually a total success story! The shipping time was ok, you know you can't really expect a super fast delivery but it is understandable, the time was nothing out of the ordinary. I can say however that the website is at least very trustworthy, like you really DO get your stuff. Like it's legit. And what I was mentioning earlier about not a perfect experience it was because of the quality in some of my orders but this past order was soooo much better! I can actually say they've really improved. That's why I wanted to write a review, because hey they actually deserve a shout out this time! Just make sure you pay attention to size, as usual when shopping online. All in all, I really do reccommend it.
Reply from Dresslink2016-11-01
Dear Amelia Latham,
I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. And looking forward for your further shopping in the future. I will try my best to provide higher quality products and better service for you in future!
Looking forward for your next shopping here, any other request please feel free to let me know.
Have a nice day.
Yours Sincerely,
Bree.Zhang
Customer Service Department
Superb experience from beginning to end. Dresslink.com offers quality women’s apparel at an extraordinarily low price. One of the primary reasons for the above rating was the quick and inexpensive shipping offered by dresslink.com. My purchases have always arrived in excellent condition within the timeframe specified during checkout. Moreover, the quality of the garments is beyond reproach. I believe that there has been an overhaul of the clothing standards at dresslink.com and it’s easy to see why. The clothes I recently purchased were made from sturdy yet attractive fabrics and have unique yet timeless designs in a range of colours.
I have never had cause to fault dresslink.com on any of the promises made on the website, I believe their claims regarding quality, price and delivery are extremely trustworthy. However, I have found that it’s important to take particular care to read over the sizing information on the site to ensure that the garments you purchase are the right size for your body shape. Overall, this is a great site and I look forward to purchasing other great pieces for my wardrobe.
Reply from Dresslink2016-10-25
Dear Alexander,
I am Echo from Dresslink Customer service Dept.
It's really our honor to have a good customer like you to bring real reviews and kind feedback.
Thank you so much!
We promise we will continue to provide more and more beautiful products and better service to you in the future!
Have a nice day!
Sincerely,
Echo Peng
Customer Service Department
If you’re used to buying clothes online, then DressLink has all chances to become one of your favorite stores, as so happened in my case.
This shop is niche, available for the sale of clothes for women and children. Its stars are dresses, but here you can find everything that means women's clothing: sweaters, shorts, jeans, swimwear, blouses, shirts, shorts, skirts, jackets and more. I bought for myself and my child two dresses, and the material was very impressive.
My experience with Dresslink was beyond good, and I am enjoying purchasing from here, I will buy from here again because the services and the clothes are excellent. I can’t describe how pleased I am. I recommend buying from here!
Reply from Dresslink2016-10-20
Dear Andreea,
Thank you so much for your kind support us.
we will continue to provide great items and better service in the future.
Any further questions about order or shopping process, please feel free let us know!
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
Order delivered on time. Communication was above par. I cannot be more delighted. Am grateful , and I highly recommend this retailer.
I can assure you that you will never regret doing business with them
Thanks!
Reply from Dresslink2016-10-18
Dear Gibson,
Thank you so much for your kind support Dresslink.com, we will continue to provide great items and better service in the future.
Any further questions about order or shopping process, please feel free let us know!
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
I have never been an online shopping person. I love buying my things online but have never been able to find one that best store that will satisfy me in all aspect. All that changed when I got introduced to Dresslink! With the superb customer service and fast delivery I can finally be a satisfied online shopper and a repeat customer I always wanted to be. The jacket I ordered was of the best quality. They not only have great, actually flattering, jackets but they also have awesome, totally unique accessories. I don't think I have ever worn anything from Dresslink without getting a handful of complements from my colleagues at work. I have since referred two of friends and they share positive feedback with me.
Great store, great customer service, and awesome delivery!
Reply from Dresslink2016-10-18
Dear Lizzabeth,
Thank you so much for your Kind support Us,
Here is Echo from Dresslink.com after-sale service dept.
we're really glad to received your kind reviews to us.
And looking forward for your further shopping in the future,
we will continue to provide great items and better service in the future.
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
Never had a problem with my orders. My only concern is their shipping. On top of paying for shipping, I need to pay the S.F Express delivery guy as well!! I just don't get it. So I'm paying double for shipping which is absurd! By the way, I live in Hong Kong which is relatively near their factory.
Reply from Dresslink2016-10-18
Dear Clea,
Here is Echo from CNdirect.com after-sale service dept.
I'm so sad to hear that, but we have to say we never charge additional fee except for normal shipping fee.
According to your problem, we think it may charged an extra handling fee via SF express if your address belonging to remote areas. for details, can you pls provide me your order number to confirm with SF express ? our service email box is [email protected]
We're looking forward to hearing from you soon.
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
I ordered two swimsuits from Dresslink. This was my first experience with this retailer . I was happy with the price, they came quickly and customer service is very attentive. very satisfied with my purchase. the product of good quality service very favorable.
Reply from Dresslink2016-10-18
Dear Esther,
Thank you so much for your support Cndirect.com
I am Echo from Dresslink.com after-sale service dept. we're really glad to know you love the items you bought from us. And looking forward for your further shopping in the future,we will continue to provide great items and better service in the future.
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
It was an outstanding experience i had with dresslink which prompt me to make a must to write them a review!! I bought a Women 3/4 Sleeve Solid Tie-Belt medium size and it was fantastic.. I had a got my delivery at the exact stipulated time they gave me no delay no traffic! their communication way and method was awesome and far much from what I expected, so far i have been shopping online dresslink has been a nice place to shop for your different wears either casual or party dress...give them a trial and you will never regret shopping from them…thanks to the management..
Reply from Dresslink2016-10-18
Dear Jessica,
Thank you so much for your support Cndirect.com
I am Echo from CNdirect.com after-sale service dept. we're really glad to know you love the items you bought from us. And looking forward for your further shopping in the future,we will continue to provide great items and better service in the future.
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
I was told about dresslink by a close friend and it was my 1st time of shopping on this site. I am really amazed by the quality of T-shirts and the jewelry I received. This website is really offering exceptional rates and discounts for their buyers. I was really never expecting such good quality in the price I actually paid. I am a great online shopper and to be honest this was my best experience. Shipping was on the exact time as I was told about. Overall, my experience on dresslink was very good and I will definitely be ordering in the near future. I recommend all online shoppers to give it a try. I guarantee you won't be disappointed.
Reply from Dresslink2016-10-18
Dear Peter,
Thank you so much for your support Cndirect.com
I am Echo from Dresslink.com after-sale service dept. we're really glad to know you love the items you bought from us. And looking forward for your further shopping in the future,we will continue to provide great items and better service in the future.
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
Bad communication- they didn't want to correct their mistakes (they put an extra item in my cart, charge me for it - comper to other stuff I ordered it wasn't cheap- and the refuse to remove it) there solution was that they are gonna lie on the bill saying it cost less so I won't pay THAT MUCH taxes (i still payed a lot of tax almost as much as the order was). Bad English it felt like they don't even understand what i was saying.
Clothes were bad quality, not at all like pictured on there site, sizing was off and overall a very bad experience.
Regret ordering from that site, money wasted:( woud be much better to just buy in the store price would be the same because shipping + taxes and quality much much better. Will learn from my mistake. Never ordering again and strongly advised not to make my mistake.
Reply from Dresslink2016-10-18
Hi,
Sorry to bother you, I am Echo from Dresslink.com and in charge of the after-sale service. We are truly sorry that your experience with us did not meet your expectations. we just notice your complains here. please forgive me contact you too late,
According to your problem, would you please contact us via email to provide us your order number?
after sale email address is [email protected],
Please don't worry. we will help you investigate what is the problem and give a satisfied reply to you.
Looking forward to hearing from you soon.
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
Never received anything! No goods ever arrived, no money been refund till today!
This company is awful! I have been ordered 25.6.2016. I have been paid by PayPal. After not receiving anything I opened a dispute against this unserious and unreliable company at PayPal. First they lied and said I have been not paid! But everybody knows that PayPal is paying immediately! And I have been checked it and of course the amount has been paid to dresslink from PayPall like always There has been never a problem for me with PayPal! Dresslink begged me to close the dispute and than they would sent me my goods or refunding my money. But nothing happend and we have today 25th of September. So they just kept my money. Nice company concept. If you do that worldwide you could earn a lot of money with that. They are somewhere in China. I am in Finland, so what I could do? Nothing! But I want to warn other people to order there!
Reply from Dresslink2016-10-18
Hi Bettina,
Sorry to bother you,
I am Echo from Dresslink.com and in charge of the after-sale service. We are truly sorry that your experience with us did not meet your expectations. we just notice your complains here. please forgive me contact you too late, According to your problem, would you please contact us via email to provide us your order number? after sale email address is [email protected], Please don't worry. we will help you investigate what is the problem and give a satisfied reply to you.
Looking forward to hearing from you soon. Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
Everything was exactly as it stated in the description and user reviews, idk why people are giving dresslink bad reviews because of a too small dress size, it has the size in cm and inches which is universal so don't just go by S,M,L,XL ect.
I used fed ex as my shipping people, it was the most expensive but i wanted to get it within two weeks which i did no troubles. ^-^
The quality was exactly as expected for the price, pretty good but dont expect it to last like 10 years...
Reply from Dresslink2016-09-01
thanks a lot for your 5 stars review about us ,we will try our best to do better and service you well in future .
hope you can have a wonderful shopping in our website.anyway,have a nice day !
I have ordered twice till date from Dreslink & I must say, I am speechless by the quality of their products & the prices which we pay for them.
In both my orders I had ordered dresses & accessories. They exceeded my expectations. Designs are quite trendy & quality fabulous.
Both the times I got my shipment on time in 7-8 days.
Recommend Dress link highly. 2 thumbs up from my side .
Best Regards,
Navmita.
Reply from Dresslink2016-09-01
thanks a lot for your 5 stars review about us ,we will try our best to do better and service you well in future . hope you can have a wonderful shopping in our website.anyway,have a nice day !
I knew Dresslink from a youtuber called Cutiepiemarzia and ever since then, I've been shopping on this website quite a lot of times already and nothing bad has happened to me. At first I was doubting at the beginning because I was persuaded by Cutiepiemarzia's review but at the same time I went onto a few review sites and saw a lot of bad comments about this company saying that they never got their packages etc.. But, I thought to myself I should buy myself 1-2 items to try out and if I do like it, I will order more in the future. I always got my packages on time! When I shop on Dresslink, I use 'Wire Transfer' as my payment since I'm only 17 and I don't have a credit card and I would e-mail them asap showing proof of my payment with the receipt attached and they would reply asap that "they'll ship it the next day" which is actually true because I got my items less than a week or in 1 week depending on the quantity/items I buy or maybe it's because I live in Hong Kong(?) since their company is near.
I know that some say the quality of the clothing is bad but you get what you paid for so you can't really expect that much but, I noticed they do sell branded stuffs too! So that's a huge improvement.
Reply from Dresslink2016-09-01
thanks a lot for your 5 stars review about us ,we will try our best to do better and service you well in future .
yes,we are in shenzhen city,China ,it is near Hongkong .
hope you can have a wonderful shopping in our website.anyway,have a nice day !
I made an order on June 19,2016 but after 30 days I have not received it. I tried to contact with this company and emailed them via this email address "sale@dresslink" as the site guided me, but until now I have not received any reply. This has been the worst experience after making order on some website. Even if I want my money back, I do not know who will support me in case i do not received the parcel. So, Do not trust this company, cheap in quality and poor supporting.
Reply from Dresslink2016-07-19
Dear,
Sorry to bother you, i am Luis from Dresslink and in charge of the after-sale service. and i have noticed your review about the order which you unsatisfied. could you please contact [email protected], provide the order number? and note the email title as the reviews from trustpilot, so that we can easy find your email and we will check the issues and make a better solution to meet your satisfactions,
We are truly sorry that your experience with Dresslink did not meet your expectations.
would be better if you can contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Luis
Customer Service Department
Ordered 2XXL which was supposed to be a UK 18 according to their conversion chart. Received the items and OMG was I disappointed..they were so tiny they only fitted my very slim 9 year old daughter..I believe this is misleading to customers and false advertising and since I paid an extreme amount for China Post and then had to pay custom taxes on top, it is a complete rip off.. No responsibilty taken by Dresslink at all and offer 2USD compensation, insulting and unprofessional, definitely wont order again and warn anyone else to think twice before using them, quality on one item was like lining and not what the picture showed on their website.
Reply from Dresslink2016-06-10
Dear,
Sorry to bother you, i am Echo from Dresslink and in charge of the after-sale service. and i have noticed your review about the items which you unsatisfied. could you please contact [email protected], provide the order number, item number and photos? and note the email title as the reviews from trustpilot, so that we can easy find your email and we will check the issues and make a better solution to meet your satisfactions, I promise that I will strive to resolve the issue to your satisfaction.
We are truly sorry that your experience with Dresslink did not meet your expectations.
would be better if you can contact me and provide me with more information about the issue.
Have a nice day!
Sincerely,
Echo
Customer Service Department
This is the first time I've ordered from dress link and I'm quite disappointed and feel scammed. The package took one month to arrive at my door after endless emails asking where the package was I never got a response. After waiting patiently my package finally arrived. When I opened the both a chemical smell so strong was coming from it all over my items I had to let my items air out but still the smell remained and if that wasn't bad enough the pictures online didn't nearly match what I had received my clothes were torn and the colors and sizes were off. When I emailed Abt getting a refund I was just given my tracking number and a coupon. Also when I tried to write a negative review online it was censored If this is what I can expect from this company I won't be buying again.
Reply from Dresslink2016-06-10
Dear,
Sorry to bother you, i am Echo from Dresslink and in charge of the after-sale service.
and i have noticed your review about the items which you unsatisfied.
you can contact us via livechat, email and phone number, Email:[email protected]
Tel: 86-775-89619973 operation hours – 9am to 6pm
We are truly sorry that your experience with Dresslink did not meet your expectations.
would be better if you can contact me and provide me with more information about the issue.
I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Echo
Customer Service Department
Drerhanguneri
Dressforgame
Zenfy
Plotino
DREO
Dress 17 
DRESSED
James Oro Eyewear