Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.Wondershare Dr.Fone is a complete mobile device solution for iOS and Android devices. Over Millions of people use and like Wondershare Dr.Fone. It solves problems in any scenario, from system breakdowns and data loss, to phone transfers and much more!
Written by the business, not verified by us.
Is Wondershare Dr.Fone legit?
Wondershare Dr.Fone (drfone.wondershare.com) has a 3.2 out of 5 rating on OK.one, based on 686 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 29% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable tools that make transferring data and unlocking locked mobile devices a very straightforward process. Many users appreciate the intuitive platform which helps save precious time when troubleshooting and fixing unexpected software problems.
However, some people mentioned persistent difficulties with getting refunds after purchasing software licenses. Some reviewers were not happy with the application because it occasionally failed to unlock devices or perform expected technical repairs properly. A few consumers also noted that support responses were slow or completely unhelpful when trying to resolve these technical issues.
Auto-generated from all reviews of this business. For reference only.
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Refunded partially 11,14€ (50%) but not the total paied. Sorry but to Me the issue still not solved!
Reply from Wondershare Dr.Fone2026-10-12
We're sorry that Dr.Fone did not meet your expectations, especially regarding your refund request.
We understand how frustrating it is when the product does not work as expected and the refund process is unclear or delayed.
Please share your order number or purchase email through Trustpilot's information request, so our support team can check your case and help further.
APLICATION NOT WORK TO REMOVE BLOCK SCREEN, I JUST WANT MY REFUND BECAUSE I JUST USE 1 DAY OF FREE TEST.
Reply from Wondershare Dr.Fone2026-10-13
We're sorry that Dr.Fone did not meet your expectations, especially regarding your refund request.
We understand how frustrating it is when the product does not work as expected and the refund process is unclear or delayed.
We will review your case based on the available information and follow up with a suitable solution as soon as possible.
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
nice..wonderful app..helped me during required time
Reply from Wondershare Dr.Fone2026-10-11
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Made sure to get the cable before doing anything
Once you have cable it is pretty straight forward
Reply from Wondershare Dr.Fone2026-10-11
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible.
100% worked for my iphone 17 factory reset on forgetting passcode!
Reply from Wondershare Dr.Fone2026-10-11
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
attempted multiple tries but it wont remove the locked account. not paying for an application that wont do what I paid for.
Reply from Wondershare Dr.Fone2026-10-11
We're sorry that Dr.Fone did not meet your expectations, especially regarding your subscription or billing concern.
We would like to check the subscription status, purchase channel, and billing details carefully to understand what happened.
We will review your case based on the available information and follow up with a suitable solution as soon as possible.
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
We're sorry that Dr.Fone did not meet your expectations.
We would like to review your case carefully and understand what happened during your experience.
We will review your case based on the available information and follow up with a suitable solution as soon as possible.
I purchased the software and it failed to work but my main issue is I just cant get any response from this company. They were very good at taking the money but customer support other than a generic AI chat box is non existent. I've tried email and the in-app forms several times but absolutely nothing at all. A little help would be much more useful.
Reply from Wondershare Dr.Fone2026-10-11
We're sorry our product didn't meet your expectations. We'll review your case with the available information and follow up as soon as possible.
My iphone got stuck in restore mode while doing a firmware update. I downloaded Dr. Fone, paid a very reasonable fee and it got the phone unstuck and did the firmware update. My phone is back to normal.
Reply from Wondershare Dr.Fone2026-10-09
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Can do what apple devices app fails most of the time
Reply from Wondershare Dr.Fone2026-10-07
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
¡Gracias por tus comentarios positivos sobre nuestro software! Estamos encantados de saber que te ha sido útil.Nuestro equipo está comprometido a mejorar continuamente el software y brindar la mejor experiencia posible. Si tienes alguna sugerencia o necesitas más ayuda, no dudes en contactarnos. ¡Gracias nuevamente por tu apoyo!