CTRL (drinkctrl.com) has a 3.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 70% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-08-11.
The United Galaxy Shaker Cup i received is a very solid cup. A nice flexible metal shaker and has a very good quality feel to it. It doesn't feel brittle. Two nitpicks are that it sorta smells on the interior and B you can't see any liquids on the outside.
Tastes great, not chalky, fills you up and keep you full
Fast shipping and very tasty products. Definitely improving my workday snacking!
Had issues with shipping and it was resolved quickly and efficiently.
Glad we could get that solved for you quickly - thank you William!
Love ctrl and love united gaming and both together is awesome!
Thank you!
Honestly I came here cuz of a YouTube channel United Gamer and I wasn’t disappointed!! The cookie was great and the meal bars I ordered taste sooooo good!! And not to mention his custom shaker cup is dope all the way around! Will have to buy more from CTRL as soon as I can!
Hey Aaron - glad you're liking the CTRL products! Thank you again for the kind words!
My experience has been wonderful, any issues that pop up are relayed and resolved very quickly.
Hey Alonzo - that's awesome to hear! If you ever need any info or help on anything CTRL related - please don't hesitate to give us a shout. Thank you!
Most of the flavours I've tried have been amazing. I love the Cocoa crunch and Cookies and Cream have been my favourite, with the Caramel Macchiato close behind. I do with the macchiato had a bit stronger of a flavour though. The apple smacks and cinnamon toast had an off-putting flavour and are my two least favourite so far. I'll definitely keep trying the options I haven't yet, and keep an eye out for any new ones!
Hey Dylan - thank you for the feedback! We're always looking to make CTRL products better in every way, so please feel free to contact us with any additional thoughts. Thanks again!
The shake I got taste so good. I would absolutely recommend to anyone wanting to try one.
Hey Trevor - that's awesome, glad you're liking the flavors, and we sincerely appreciate the recommendation!
Great love it thanks
Thank you!
Has to support my boi United Gamer, especially with the new baby coming in the summer
Right on - thank you for the support!
Everything was covered in protein powder because one of the packages has a defective seam. The protein cookie is all crumbs. Not sure if that happened in transit. The protein powder packages were much smaller than the ad made it seem. Not a great first impression, but hopefully everything tastes good.
Hey DG - we're sorry your package was damaged during transit. If you could email us at [email protected], we'd love to fix this for you!
The timing in which my order was very quick which was nice. However, one of the sample packets was split open and protein powder was everywhere. The taste was ok. Nothing to write home about. But hey, thats why you do a sample kit which I think is a great marketing idea.
We're sorry to hear the packet broke during shipping. We're doing more on our side to have those shipped a bit more protected. Thank you for the feedback!
Good tips and service
Thank you, William!
Order arrived in a timely matter. The product is amazing in flavor and staying power. With the shakes and the bars all i eat is a harty dinner and I'm good all day.
Hey, right on - thanks, William!
Ordered a bag of thier product over 6 days ago no fulfillment or shipping date. Tried to get ahold of their customer service several times. Requested a refund several times and have written on their Facebook page and sent messages to thier facebook page several times with absolutely zero communication. At this point i believe this company is a scam.
Hello Richard. We had some shipping delays due to the storms last week. Your order was shipped and if you would like a refund instructions were sent to you on how to get that process started. Sorry for the delays here.
Just got a cup but it is great cup
Had an issue with a missing package, contacted the shipping company and they looped in the CTRL support team to assist. Haven’t heard anything in over a week, $200 package lost and the customer service is horrible, I cannot even get a response from CTRL… Despite multiple attemps
Hey Mitchell - I sincerely apologize for the inconvenience with this. I just checked with customer support, and it looks like we've been in communication in regards to the stolen package. Maybe there's a change our email went to a different folder. We're still trying to see what we can do from our end in regards to that. We get just as angry our customers are when items go missing or stolen.
101 reviews matching